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    Marshalls

    2.6 (12 reviews)

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    12 years ago

    The manager was very hostile and so were the employees okay stuff not the best but service and employees were very rude

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    Marshalls

    Marshalls

    2.7
    (6 reviews)
    5.9 mi
    $$

    My daughter tried on several outfits and on her way out the dressing room the lady was no longer…read morethere. She waited for someone to come but no one did so she put the stuff she didn't want on the rack and took the stuff she did. As she was walking away, a different lady comes and speaks to her in Spanish telling her she needs to come back. My daughter said im sorry and tells her that she put some clothes on the rack trying to speak in Spanish so that the employee can understand. The lady tells her how she can't be doing that and insinuates that she was trying to steal. My daughter says she's wasn't and then tells her she forgot the number tag in the room. The lady was being disrespectful but my daughter kept her composure as it was an older lady. When my daughter told me what happened I went to speak to her myself to speak calmly and let her know she hurt and embarrassed my daughter. She began to raise her voice and rolled her eyes and refused to take accountability. A manager (Norma) overheard and stepped in and apologized for the situation. We admired how Norma handled the situation being calm and collected and making sure we felt respected. The lady tried to cut off the conversation and Norma nicely asked her to go back to her area as she was speaking with us, the lady cut into the conversation again and Norma respectively but firmly told her to go back to her area. Norma did an excellent job with the entire situation. We did not want to seem disrespectful in anyway as she was an elder woman but wanted her to understand she was rude to my daughter and owed her an apology for embarrassing her.

    Stan Marsh from South Park actually owns Marshall's - who knew…read more This Marshalls down in Southgate does not always get busy that you can kind of see why because the selection isn't so great. It's a good location, but could use a little more in the way of Men's Active wear in stock. We still stop here whenever we're at Gulfgate though.

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    Heres what they do to the items you buy from marshells

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    Heres what they do to the items you buy from marshells

    Marshalls - deptstores - Updated August 2026

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