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Houston, TX

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Marshalls

2.6 (12 reviews)

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12 years ago

The manager was very hostile and so were the employees okay stuff not the best but service and employees were very rude

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Citi Trends

Citi Trends

3.0(4 reviews)
8.4 mi•Old Spanish Trail/South Union

(This review is not for this particular location, but for Citi Trends stores NATIONWIDE)…read more I used to shop at them back in Georgia and Alabama years ago and just completely forgot about them until I recently moved to Houston. I love the variety, being able to find NAME BRANDS sometimes, and the PRICES make it always worth the trip. I've been to a few different locations here and always find very cute and trendy items for myself, the husband and our daughter (12 yrs old). I'm a self sufficient shopper meaning most times I don't need to try on anything and don't need help finding anything so I never have to deal with anyone that works there. Once I make my way to the counter, I've never encountered bad attitudes. It could be because I approach people how I'd like to be approached and that seems to rub off on others Anyway, I am a fan and you will be too. I may not buy a complete outfit from there but definitely find cute stuff to kick it around in, run errands, weekend chilling out type outfits. Don't sleep on the shoes. Just found some cute pink Puma slides with the gold logo for $12.99 (and not the fuzzy or satin look ones). Most women I know think Citi Trends stores are &hetto, but these are the same women that always tell me how cute I always look and that they love the way I dress. Hmmm...LOL. Go. I bet you find SOMETHING you like!

The store manager is changing policies without it being an official policy. And is stating that…read moreit's only at that location. The person in front of me attempted to exchange and item without a receipt. I was right behind that individual. The reason for my visit was to exchange without any receipt also. The store manager stated customers can no longer exchange without a receipt. I asked when it's the policy change. She stayed in she don't know but her store do not do that anymore. I said okay. She still exchanged it anyway and stated next time I have to have the receipt. I did not make a big deal out of it. This needs to be addressed.

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Marshalls - deptstores - Updated October 2026

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