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Marshalls

5.0 (1 review)
Closed • 9:30 am - 9:30 pm
Updated 3 months ago

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2 months ago

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GlitterStarz

GlitterStarz

3.8
(10 reviews)
10.5 mi

This is the best company to work with!! Deanna is the best !! Work with her design for over 8 years…read morenow and she knocks it out of the park each time!! Pricing is fair and product is fantastic!!

My god I don't even know what to do our where to begin. This company has taken my families money,…read moregave us faulty jackets, refused to answer emails when I reached out in November (5 days after they got the jackets) to say there was something wrong. Our jackets pilled immediately and looked horrible. But no one would answer the phones or emails. We already had another order in since new kids had joined the team and I was panicking. For 4 months no one would get back to me. Fast forward to February. Finally someone responded to me about the jackets after I tried filling out the customer survey again. She seemed helpful. I had hope. I sent the jackets in to her and asked multiple times for her to cancel our current order- I have emails and emails and emails of me attempting to email anyone from GS to cancel our existing order so we could find another business. No responses, they just ignored me. Finally she responded and said they were going to give me a refund, not for the full amount, but for something. Ugh- okay. At this point anything is better then nothing. She also stated that they'd need a few more weeks on the jackets (the ones I've begged for to be canceled) since they have to test new fabric. I said no, I'm not waiting weeks-I've already asked to have those canceled and refunded anyway! Crickets. I emailed all week to know how much our refund would be so I could let my families know when I'd order them new jackets from our new vendor. Crickets. Then the box shows up. It has all the faulty jackets in it with no explanation on anything. I had to continue emailing them and emailing them. Finally I get a response this morning. They are just giving a credit!!! And this new person is now telling me the jackets I wanted canceled- that I'd asked to be canceled about 10 times over the course of a month were magically already being done? A day earlier I was told they needed weeks since they were testing new fabric? So here I am. 7 of my families are out money and product, 9 of my girls have defective jackets, and I'm left to sit here and sob because I'm just so exhausted and done. I'm humiliated and ashamed that I ever even went with this "business" and that I'm letting my kids and families down. I feel scammed. This has NEVER happened to me before. Other then the studio I'm currently unemployed and After this post I got a very quick email from them. Apparently I need to learn how to spread love and light. Something I know how to do very well when I'm not being treated what I have by this company. They also sent me a recommendation to read the four agreements. In closing- PLEASE be warned. This company is not worth the stress. I've lost sleep over this!!!

Photos
BEAUTIFUL Scorpion Bras done for Dream Girls!
BEAUTIFUL Scorpion Bras done for Dream Girls!
Our Fashion Forward sets are PERFECT for practice & camp wear!
Our Fashion Forward sets are PERFECT for practice & camp wear!
Scorpion Bras and Swoop Shorts for the Hurricanes!

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Scorpion Bras and Swoop Shorts for the Hurricanes!

Marshalls - deptstores - Updated June 2026

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