I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Great communication. Easy to schedule. Arrived on time and finished the job in a timely fashion…read more Friendly and great work at a great price!

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

Just moved. No garage door opener. So that would be high on my list of priorities. No number one…read morebut definitely in the top five. Until my washer and dryer arrived. Opened the garage to bring them in. Once done, I should have asked the installers to close the door but I didn't. No biggie. I can close garage doors. Not anymore. Couldn't reach it. Called Renner, explained that I couldn't get my garage door closed and needed an opener installed ASAP. Caleb came out that afternoon, took measurements and closed my door. Thank you Caleb. And the very next day Brad came out and installed my garage door opener. Brad knew just what needed to be done and did it. Courteously and professionally. Just an all around great job. Thank you Brad. And thank you Renner for making my third day in my new home so much better.

Extremely polite company. Techs Austin & Kaleb were very nice. My opener was fixed quickly.read more

Quick response! Kind friendly man fixed my broken garage door. He came the day I called.read more

Called and explained that my garage door stopped working when I got home. It was a Friday evening…read morebut still within their work hours. I didn't know if it would be too late to get anyone to fix it or getting someone to at least get it closed. I'm disabled so I'm not able to operate it manually. I had someone at my front door within 30 minutes or less! Very quick to respond and he had the part so he fixed it so I didn't have to wait until after the weekend to have it operating! I'm very happy and impressed by their service!

Jacob came and did a professional job of maintenance on my garage door. very knowledgeable and…read morehelpful on teaching me how to change codes. I appreciated receiving card in mail from this company offering free maintenance inspection. Jacob was efficient and was great about showing me how to maintain the door. I would definitely use this company again for future garage door needs!

Pulled up to the garage with a carload of groceries, pushed the opener and heard "doink." After…read morefiguring out which key opened the front door, I immediately called Priority Garage. The young lady who answered the phone said they could have someone out later that afternoon! What a relief! Jacob showed up within the time frame and began work at once. He did a complete inspection of our system and talked to me about our garage door usage, etc. He quickly diagnosed the issue, talked to us about options, and repaired the door. Highly recommend!

Our garage door seemed to be working fine until the last time I tried to open it. It came off the…read moretrack and the top of the door where the windows are dis attached from the rest of the door. One side of the door fell on my car. Surprisingly, there was no major damage other than some scratches. Our technician, Zach, was amazing. He was extremely knowledgeable. He was precise and walked us through everything he was needing to do. He did next to the impossible and had the garage door operable and got both cars out in less than 2 hours. I 100 % recommend Overhead Door and Zach.

Our Overhead garage door came off one track at about 4:00 on Friday. I immediately called Overhead…read moreDoor and spoke to a very pleasant, helpful person who passed on the service request with the details I supplied. Within the hour the technician called and said he was on the way. Nathan showed up and soon diagnosed the problem. One cable had come off which caused the other side to come off the track dislodging 3 of the rollers. At his suggestion, we replaced all the rollers, put the cable back on, and made some adjustments and maintenance. Nathan was very pleasant and helpful. Couldn't ask for better service.

Quick response. Friendly and knowledgeable service technician. Visit, quote, install very…read moreefficient. Highly recommend!

Josh showed up on time and sent text ahead of appointment as promised. He did good work in a timely…read moremanner. I would recommend Royal door as they are competitively priced and do good work.

Paul was extremely responsive and was able to fit us in for a garage opener installation the day…read moreafter I contacted him. His price was fair and he completed the installation quickly and professionally. In addition I had a neighbor with a new opener that wasn't functioning correctly. Paul stopped by his house on the way out and helped him resolve the issue. I will recommend Paul to any neighbors and friends that need garage door service in the Northland!

Paul was who I dealt with from initial contact to final install. Based on pictures, and probably…read morefamiliarity of my Olathe neighborhood, he provided a clear quotation over Yelp and came and installed new springs in about an hour. Great service, fair price, and fast response.

Week before last, one side of our (23+ yrs) auto garage door up & quit. Hubs called, left message…read more& returned call said they could come out next day. Already had work scheduled rest of that week, so Eddie explained how to use door manually. Made appt for Monday 2/23, 9-11. Justin arrived a bit after 10 & got to work. We'd told them what we had & Justin arrived with replacement that fit to existing ceiling tracts. Installed new wall "clicker" & made sure my vehicle "sinked" with new unit. Justin loaded up all old parts & all other trash from new unit installation, we paid with check & Justin left at 11:30. All is working perfectly! Hubs said price was very reasonable and appreciated Justin's work ethic & attitude.

Worked on garage while I was at work. They also trusted us to pay the bill. Greay service!read more