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Marshall Bus

5.0 (3 reviews)

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3 years ago

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All Aboard Express Company

All Aboard Express Company

(4 reviews)

Terrible experience! Our group of 32 people waited for over…read morean hour in the rain for the bus to arrive. It was so late that we almost completely missed the welcome party that was planned for our group. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between the broker, Rally/OurBus and All Aboard Express, and now neither company will return our calls. Save yourself the headache and book elsewhere!

WORST RIDE EVER. I was one of a group of 51 quilters ages 30-70 who were visiting 11 quilt shops…read morearound the mid atlantic region using the All Aboard Express USDOT #3752243 on a bus with labeling for Rohan's Bus. we traveled from Richmond, Virginia to Maryland, Delaware and Pennsylvania. The bus arrived late for pick up and the air conditioning was broken. After the second stop we got a second bus, both for the air conditioning and because the bus had a flat tire when we drove into the parking lot. The next bus didn't have air conditioning and not even blowers were working. The temperature in the bus climbed to 100. The third Bus was driven from the Rohan's bus depot to our location and had not cooled down. We are sitting in another bus that doesn't have air conditioning, no shades for the windows. Heat exhaustion and heat stroke are possible. And we have to ride 5 hours back to Richmond.

Marshall Bus - busrental - Updated May 2026

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