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    American Limousines

    2.3 (36 reviews)
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    Services - American Limousines

    Limos

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    Megan C.

    I worked with many vendors for my wedding and have refrained from posting anything but positive reviews, given the deep respect I have for hard working local businesses. However, I felt very DISrespected by the management of this company and for this reason feel it is important to share about my experience so that others can make an informed decision before signing a contract. We were very happy with our experience planning with Renita! However, the day of our wedding and follow-up with this company was by far the WORST, most aggravating customer service I have ever encountered. Although I could list all grievances, I have no doubt management will respond to this post to argue with me line-by-line about what happened, and after an AWFUL few weeks doing with them over the phone, I have no desire to continue arguing with them. That in itself may speak to my bottom line: after everything that went wrong (late limos, breakdowns caused by drivers not having adequate training, chronic lateness, damage to property, and most of all, ZERO communication from company), management really jerked us around. Frequently told us they would call at a specific time to discuss this fiasco, and never followed through. Also, essentially accused me of lying about small details (eg, I said I stepped out of a family dinner to take a call. When my husband joined the call, he mentioned he stepped out of the shower. Guy had the gall to question if I was lying about being at dinner. Is he serious? Was that necessary?) The company really seems like a mess, and gave us the absolute minimum reparation for our horrible experience. I am beyond disappointed, and frankly devastated, by this whole experience. (As an added bonus- posted this review on Facebook, and well, here's the company's response...)

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    14 years ago

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    1 year ago

    Gerald Brown was an amazing driver!!! Punctual, safe, and very kind to me and my guests. Highly recommended this company and driver!

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    5 years ago

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    2 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Way way to expensive for the service they provide. Plus communication with their dispatch is terrible. Not a good company to work with.

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    5 years ago

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    11 years ago

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    15 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    Review Highlights - American Limousines

    I had to change the time also and both Dan and Nick were so helpful making any changes and confirming everything for us.

    Mentioned in 2 reviews

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    American Limousines - limos - Updated May 2026

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