Amazing office staff and professional providers! Highly recommended! I would bring my friends and…read morefamily.

I initially had a very positive experience with this dental office, and both my husband and I…read morebecame patients. Early on, my husband was advised to get a deep cleaning that cost around $600 out of pocket even with insurance. After that, he was placed on a 3-month deep cleaning schedule at $400 per visit, which we trusted at the time. Because of that trust, I even upgraded our insurance to a top-tier plan. During my own visits, I was consistently told my teeth were in excellent condition--multiple staff members commented on how clean and healthy they looked, even though I had gone two years without dental care prior. However, my experience took a concerning turn. At one visit, I had minor gum irritation from eating hard food the night before. Suddenly, I was told I had gum disease and would need a deep cleaning at my next appointment. The cleaning that day felt rushed and incomplete, which I found unusual. At my following visit, I had scheduled a regular cleaning instead of a deep cleaning. The dentist reacted with visible frustration and pressured me to proceed with the more expensive treatment. I was told that if I did not get a deep cleaning, it could jeopardize their professional licenses. As someone in the medical field holding multiple licenses, I found this statement extremely inappropriate and misleading. Patients have the right to decline treatment, and using fear as a tactic is unacceptable. I ultimately agreed to a regular cleaning but was required to sign a liability waiver. The hygienist appeared visibly nervous throughout the procedure, although she did perform a thorough cleaning. What is most concerning is that after all of this, I left the appointment without even being clearly informed whether or not I had a cavity--something that should be a basic part of any dental visit. The focus seemed to be entirely on pushing an expensive procedure rather than providing complete, patient-centered care. Dr. Patel was to focus on pressuring me about a deep cleaning, then evaluating me for cavities. Also, be aware that while they advertise a $59 cleaning, X-ray, and exam, my experience suggests that this is often used as a way to upsell more expensive procedures--even if you have top-tier insurance. This experience raised serious concerns for me about consistency in diagnosis, pressure for costly treatments, and the use of fear-based communication. I can no longer confidently trust the recommendations from this office. I would strongly encourage others to seek a second opinion before agreeing to major or repeated procedures here.

I went for a routine dental exam and cleaning. It was the most thorough dental exam and cleaning…read morethat I have ever had. The doctor and staff are very knowledgeable and they take their time with the patient - Never rushing the explanation to get to the next patient.

Had dental work done @ this facility in February of this year.I was told my insurance would only…read morepay 26.00 dollars,and I had to pay $319.00 .My insurance paid $176.00,and my portion should 201.00.I called inquire about a refund and was told after they received payment if a refund was due they would issue it.I have called several times to follow up and left messages.To this date no one has responded to my calls.I had an appt. for June and called to cancel it and was told they canceled it. By the way,the dentist is great, it's the people at the desk that are to blame for this issue.

I went to this dental office on Monday 1/19/26 to make an appointment for a teeth cleaning. This…read morelocation was given to me by my insurance as being in-network. When I arrived, I asked the front desk to verify my insurance and schedule an appointment for Thursday 1/22/26. The front desk staff refused to verify my insurance and said they would "do it on Thursday." At the time, there were no other patients in the office, and part of the office lights were turned off, so they were clearly not busy. I still left a copy of my information and insurance card and was told it would be handled later. Today, Wednesday 1/21/26, the front desk called me and told me I needed to contact my insurance myself. Since verifying insurance is a basic part of scheduling, I canceled the appointment. I'm not looking for an apology -- I'm writing this so future patients know what to expect. This was the least helpful front desk experience I've ever had at a dental office.

The five stars was only for my visit with Karla......I've been visiting Karla my hygiene for the…read morepast six years, and I couldn't be happier with the service she provides. Karla's attention to detail and thoroughness in cleaning my teeth always leave me feeling confident in my oral health. Her professionalism and gentle approach make each appointment a comfortable experience. I trust Karla completely with my dental care and wouldn't consider seeing anyone else. Thank you, Karla, for your dedication and expertise! However, this was my first time seeing Dr. Kim. I wasn't too pleased with my exam. I have been a patient with this dentist's office for several years, and all the doctors examined my mouth. It was very attentive. Today was my yearly exam, and I had to complete some X-rays. Dr. Kim never went over my X-rays with me. It would have been nice to look at my x-rays to see each tooth in my mouth because that was always my experience visiting my dentist office.... He never showed me my X-ray.... my last exam was about a year ago with Dr. Malik. She was very informative to me about my exams. However, all the doctors I experienced were the same with me with each tooth one by one.... I wish I had the same experience with Dr. Kim. maybe next time I will....

The type of care was excellent! Everyone at Sienna Modern Dentistry is very professional and very…read morecaring. My dentist is Dr. Thompson and she was absolutely phenomenal. She went above and beyond to make sure that my procedure was handled properly. I will always highly recommend Sienna Modern Dentistry and Dr. Thompson.

I am very disappointed with the service I received from Sienna Modern Dentistry and Orthodontics…read more My experience was frustrating due to poor communication, a lack of accountability, and the way my concerns were handled. I expected professional and responsible care, but instead I felt that my issues were not taken seriously and that the staff did not make a reasonable effort to resolve the problems. A healthcare provider should prioritize patient satisfaction, clear communication, and responsibility, but unfortunately my experience did not reflect those values.

My family and i have been coming to A7 Dental for a very long time.The doctors and staff are very…read moreknowledgeable and professional. They go above and beyond for every one of their patients they explain everything very clearly. A7 deserves more than 5 stars the facility, staff and doctors are awesome!!

The best dental facility I have been to. Easy to get appointments, never keep you waiting and most…read moreimportantly they NEVER send you surprises with billing. The staff is very professional and offer high quality of service. Hasan M.

I am dealing with an ill fitting crown they did for me. They've been accommodating with…read moreadjustments, but it's just not a good fit. I'm trying to make an appointment to get it redone, and they can't get me in for at least a week, which I find pretty inappropriate, considering this entire debacle is because of their screw up. If they get me in sooner, I will update this. I've asked for a sooner appointment or a refund, so I can go elsewhere.

I have gone to Fossum for years and so have other members of my family, but his office staff has…read moredeteriorated since the move. I am not really sure I would recommend the dental care anymore. I had recently recommended him to someone and have not heard back yet. I tried to make an appointment for myself today and the scheduler could only babble. I called for an appointment and whoever answered said we are booked till November, but then she gave me a date in June I could not do so she looked again and she gave me another workable date and I asked her to confirm the date and time again and she said 11/10 and I said you mean 5 months from now? She replied 11:10 time and I said can you give me what date and she said 11/10 again and I repeated "November?" Finally got out of her it is a date in July at 11:10. Someone there needs to explain to this person that date and time are not the same or only hire people who know the difference. this was not my first encounter with this new location.

Great follow up visit. Very professional and nice. Always making sure I am comfortable. Had a crown…read moreand a filling done. Appointment was at 8Am and was out the door at 10:10Am.

They have poor customer service when it comes to payments. They over charge for services. They just…read moreput a crown on my daughter and it was uneven and crooked. Every time you call they never available. Poor customer service. Just take your money and never explain why you're paying twice for services. Very unhappy with the service, it's like paying for the name, because the service you get it trash. I would not recommend this dental office. Just attempted to call them and now everyone is in clinic imagine that.

Our previous dentist quit taking our insurance which with a recommendation led us to Classic…read moreDental. The dentist is quick but thorough, equipment is up to date and the hygienists are skilled and friendly. They didn't try to sell us anything and only recommend dental work we already expected. I wouldn't totally recommend!

Been coming to Classic Dental for about 3 years now. The dentist and staff are friendly and…read moreknowledgeable. I appreciate how they don't try to upsell you and they have been great with my kids. They are transparent and I've had no issues, which is more than I can say for other places.