if i can rate them zero stars i would, they absolutely took advantage of my 85 year old grandmother…read moreand signed up for a payment plan with a 32% interest. Did not call her insurance company to see the difference she could pay. do not go here! Carl the owner on the southwest freeway location does not care about patient care just making money!

At my appointment, they did a full set of X-rays and the dentist/dental assistant who did them was…read morelovely. But they didn't clean my teeth. Instead, they took me to a conference room and gave me a printout of a long list of services to be done to my teeth. Then a man walked in, tossed a handful of branded trinkets on the table, and started talking about the practice's financing plans. I pegged the place as a ripoff. I gave them two stars only because the dentist /assistant (not sure which) was such a sweet person. This was a few years ago, at the beginning of the pandemic.

Dr, Liu and his team did a perfect job on 10-10-2025 for me . As a senior I was very satisfied and…read moresay many thanks to Dr, Liu, Also His care quality is 5 stars rating. Zhang 10-14-25 pm

I want to dedicate my 400th review to someone who is very personal. I've been to First Central…read moreDental more in a year than any dentists in the past 10 years. Because Dr. George Liu is everything a perfect dentist should be. Some of you have been following my dental saga last couple of years. Here is how it continued. I ventured out to the other side of Dun Huang Plaza. I wandered into a dentist office next to Cafe 101 at building A. I remember my first memorable impression as I was greeted by a friendly hygienist named Jennie. She understood my needs and condition. In a few days, I met Dr. Liu on my initial consultation. I felt very comfortable with their practice in patient care. In the next few months, my immediate need was met to replace the fallen crown. I appreciate how this husband-wife team took good care of me. They worked with my insurance and prepared a timely treatment plan. Also, their office hours work with my schedule - dentist is available from Monday thru Saturday. I could finally get my dental implant done on my day off. One big plus here is simple staffing. Unlike other dental offices I've been to, everyone knows everything or someone would get back to me promptly. Because they are highly efficient, my wait time is usually less than 2 minutes (before I could turn a page on any newspaper). I see their customers are Asian. But don't be shy; they also speak English, beside Mandarin Chinese and Shanghainese. First Central Dental has the latest dental technology and Dr. George Liu has the superior skill to make my life better. The following is for Chinese audience as it's not a translated review: 我很滿意我的牙醫 - 劉醫生。中興牙科服務一流，價格公道。非常值得信賴。

Such am amazing dentist. I was referred to him by a family friend and wanted to get another opinion…read morefor cavities another dentist told me I had. He is super friendly, makes you feel very comfortable and it was my very first time I felt a dentist really took their time to explain everything to me. He showed me how to read my X ray- showed me where my nerves looked on the X ray and I felt like I could really trust him. I got my wisdom tooth removal surgery with him and was very nervous but his staff was very comforting and professional. Highly recommend to anyone! He even texted in the evening to see how I was feeling- really cares about his patients!

Dr James "Jim" A. Johnson has been my dentist since I was in my late teens. I am 51 now, and he…read morestill looks and acts young, and is an amazing Dentist. You cant find another more friendly, caring, and professional Dentist in all of the Houston area. HIs entire staff take the time to make you feel comfortable, informed and you leave knowing you received the very best in Dental Care. I would recommend Dr. Johnson to anyone who has dental needs.

Going to the dentist is never fun but Dr Gideon make his patients comfortable by addressing all…read moretheir dental concerns. Dr Gideon is detail oriented and professional.The front desk is also accommodating and professional.

If you are looking for a gentle touch and are tired of the heavy handed dentist, then look no…read morefurther! We love the staff and the doctor is of high standards!!

I went in on Saturday morning appointment and office was busy - however, appointment went smoothly…read morewith shorter than expected wait times. Staff and dentist were friendly and attentive to my needs. I will be coming back with the rest of my family, happy with their service!

they do a good job with everything but the one thing that…read morebothers me way too much, is that the ortho is never here on time. i've been waiting for longer than 20 minutes waiting for him

I rarely give 5 stars. These guys are all you could ask for. No one likes going to the dentist…read more Between my braces as a kid, and my gum issues and such as an adult... I've spent a lot of time in many dental chairs. I am a grumpy old senior citizen now. For the past year, I have had a loose front lower tooth that cause pain and problems biting /chewing food. I went to many experts and dental schools. For the price of a new car they would help me. I finally got dental insurance that helps and Liberty/Devoted sent me to the heart of Chinatown to Dr. Chen. Not so easy to find. The address says Bellaire Blvd. But they are really closer to Corporate Drive just above East Wall & Tofu Village Restaurants. Yes 2nd floor and stairs. It is a busy shopping center but parking is free. You cannot get or fill out their forms on-line. Allow some time before your appointment for that. Even with those gripes the care with Dr. Chen is 5 stars. I brought my X rays and she did a complete exam. It was just supposed to be a cleaning. And where other places might have you in for lots of visits so they can charge you more... she evaluated and did the deep perio cleaning I needed right away. She made some adjustments, bonded the loose tooth and made it lower to relieve pain and problems with my bite. All in one 90-minute visit! Two prescriptions and I was on my way! Why couldn't anyone else do that? Both her and her assistant Caroline were gentle, caring and compassionate. They always gave me a moment to relax when I needed it. I also met Dr. Will Wang during my visit. I know I need to find some permanent solutions, but this was my best dental visit ever. She cares about her patients first and it shows I shouldn't write such a great review because then she will be harder to get appointments with. But if you are nervous about getting dental work done, and want it done right the first time, save yourself some grief and just go see Dr. Chen. You will be glad you did. 2 days later, I am eating normally. I had not realized what pain and trouble my dental problems had been giving me. I am so relieved now. Less grumpy too.

The worst dental experience we've ever had! This time we…read morejust need a general clean, so we just booked a new Doctor Dr. Wang who was available that day, before cleaning, my husband was asked to take a X-Ray with 10 images, though the X-Ray was done in January by Dr. Chen, my husband thought maybe Dr. Wang couldn't access Dr. Chen's records, so he didn't say anything even he was not happy; the wield thing happened after the cleaning, the tech required my husband to re-take the X-Ray again, my husband asked why, the tech said it was required by Dr. Wang, by this time, my husband was very unhappy already, as everybody knows that X-Ray is harmful to people, especially it was unnecessary at all since the cleaning already done ! My husband still cooperated and 2 more X-Rays were taken at exactly the same location! However, the tech asked to take another X-Ray, maybe the previous X-Ray images were not satisfied? (she didn't explain and just insisted to re-take again!) My husband was upset since 3 total X-Rays were already taken (including before cleaning and after), he said he didn't want to take another X-Ray, maybe he increased his voice a little, all of a sudden, Dr. Wang rushed out of his office and yelled at my husband! This was really unacceptable!!! The tech's skill is bad, the dentist has bad manner and they don't care about their patients!

This dental office has all the modern technologies: digital X-Ray in the scanning rooms; free…read moreKeurig coffee, TV, message chair, newspaper and magazines in the waiting room. Best of all, it's right in the middle of Chinatown with plenty of parking. Coming to Southwest Dental Implant Center, you'll need to first ring the doorbell and wait. Cone to the counter and wait. Receptionists are always busy on the phone or with a patient or one of the dentists. I've been coming here for many years until few recent unsatisfied experiences. I went to get my routine cleaning. I guess the dental hygienist was new and not familiar with their office procedure. Dr Jill scalded her for not preparing something before dentist arrived for examination. OMG. I felt so embarrassed. You don't demean your employees in front of customers. My #31 tooth had a humongous cavity and Dr Jasmine saved me from having to get an implant. My immediate concern was on #19 tooth with crown broke off from the base, I wanted to get an implant done first. They agreed to go through insurance company. After I received the quote, I compared it with First Central Dental's. Wow, Southwest Dental Implant Center came out cheaper. Wait, but something ain't right. Oh no, that was for the wrong tooth.

Dr Frank Sung, his two daughters, Dr Jasmine, and Dr Jill (Endodontist) are excellent! All three of…read morethese experienced dentists are very thorough, caring, and professional. The office staff is friendly and efficient. Lots of cool diagnostic equipment, too!

Best in town and very gentle highly recommend , they're so professional and they do great workread more

I took my mother here, she's a senior on a Medicare advantage insurance. The office staff and…read moremedical staff are wonderful! An office full of very kind people is rare to say the least! I highly recommend this place, they have earned the A+ status!

Friendly staff, little wait time, excellent hygienist, very thorough examination, painless, fast…read moretreatment.

Dr. Kwan Um is thorough and professional. I liked him immediately as…read morethis was my first visit. The office is professional, kind, and friendly. The office is clean and Kim, the hygienist, is great. I felt welcome and knew I was in good hands. I know that this office is honest and upfront. I recommend Dr. Um to everyone looking for a good dentist.

I usually don't write reviews, but I feel this experience should be shared. The receptionist at…read morethis dental center was extremely rude and unprofessional during my visit. Instead of being welcoming and helpful, she was dismissive and made me feel like I was an inconvenience. A receptionist is often the first impression of a clinic, and unfortunately, this left a very negative one for me. I hope the management addresses this, as it makes patients feel very uncomfortable and reluctant to return.

This is the worst dental office I've been in my life. Not only they make you wait 30 mins +. They…read moreare very rude. The dentist didn't spend enough time on teeth cleaning. I don't have the squeaky clean feeling afterward. I feel they try to take on as many patient as possible and not having enough dental hygienists to work on patient. What I don't like is the dentist keeps using the dental tools & hit my teeth with it to find a bad tooth. None of other American dentists do this weird & unprofessional technique. Without any careful examination, she said I need a root canal and refer me to a specialist. I'm beyond disappointed. Avoid this place if you can speak English. They take crappy X-ray & pictures on the teeth.