Welcoming, helpful, accessible in emergencies and efficient --they make everything so easy!

The cleaning appointment went well but they did not check with my insurance about the total coverage. Told me there will be 0 cost for the exam but later billed me $30 for the x rays. Had I known, I will be charged for the x rays, I would have declined them. I asked the receptionist to speak with the office manager and she talked with me pretty rudely. I will find another office where I should not have to feel humiliated for asking a simple question. read more

Horrible experience! I came for a referral for dental implants. They canceled a prior appointment because they said the first Dentist I was scheduled with was not a specialist, but the one I was seeing today was. Before I even got back to the room, they wanted me to take a bunch of x-rays while standing up. I refused and said I wanted to speak to the Dentist first. He would not accept x-rays from another dentist. I told him upfront That I was sensitive to unnecessary x-rays due to a history of thyroid cancer. I was OK with necessary ones. Then he told me that he did not want to help me as a patient. He suggested I go see a specialist. I was previously told that he was the specialist for implants. His response was no I'm just a General Dentist. And I told him I still needed a General Dentist as well - he did not want to take me as a routine dentistry patient either. As I was leaving the front desk told me they would be submitting a claim to Delta dental when I asked what for?? I was told well he 'kind of' gave you a consultation. Kind of who bills for kind of services?? I called Delta dental and told them what had happened, and was advised that this was not a consultation she'd never heard of something like this before. read more

If you are looking for a Dental office that will take care of you visit Avalon. I have been going here for a bout three years now. They are very flexible. I travel a lot and had to cancel my appointment like 2 or 3 times. Then when I got back in town I call to make an appointment, and They had an opening the next day that they gave to me. They have all of the latest equipment. When they see anything that you need they bring it to your attention and make sure that you understand what the issue is and how it can be or should be treated. I would drive a few extra miles to go to this dentist office. read more

This would be my 2nd year, and could have been my children's 2nd year, with Avalon. Last year's experience was exceptional for me and my children because we were new patients, IMO. I had an appointment with them today for a cleaning, which, unbeknownst to me until I had to pay my co-pay, turned out to be a periodontal cleaning. The co-pay was higher than usual, and, of course, I questioned it since I have exceptional insurance. The person I spoke to TRIED to be patient while explaining to me the difference between a periodontal and a regular surface cleaning. Not sure why they're taken aback when patients question their services and prices. This is a service business the last time I checked. My next scheduled appointment is in July, and I moved my children's appointment onto the same day, which will make it easier for me to cancel our appointments if I choose to. It's a new year, so my dental insurance just reset. Prior, my and my children's dental group of 5 years were the excellent until we had to move. Within throwing distance we have Sapphire, Grand Mission, Studio Dental, etc. who have high ratings, not only on Google, but also on Yelp. I have options. read more

Always very fast and high quality service when I come here for Dental Cleanings/Procedures. And Dr. Yu and the dental assistants are very friendly as well! Definitely recommend this place. read more

My previous dentist was good, yet they didn't really handle the administrative side very smoothly from time to time. They stopped accepting my insurance although it hadn't changed and were not careful with helping me keep my out of pocket expenses lower. They tried to stick with me a $90 invoice for an error on their part and that didn't sit well with me. Avalon Dental has been taking care of me for about two years now. With Avalon, I am clear on what my out of pocket costs will be up front. They have been able to accommodate me when my insurance has changed. Their high quality of leadership is apparent and their customer care is top notch. I feel well taken care of and appreciated. Each staff member has done a great job from the front desk to the dentist chair. I would highly recommend Avalon Dental Group to anyone who needs a dentist and a wonderful experience. read more

Avoid this clinic if you're planning to visit with insurance--it's a complete scam! They have no idea what they're doing. I was assured that my doctor was in-network and even received an estimated bill, which I paid upfront for the uncovered portion. However, when the claim was processed, the doctor turned out to be out-of-network! The clinic manager was unprofessional and dismissive, insisting that the doctor was 100% in-network and that the issue would be resolved. After a 15-minute discussion, she never apologized or even acknowledged the mistake. In the end, they received payment from both me and my insurance for a covered service but refused to issue a refund. I've never seen such a cheap and dishonest clinic willing to lose both current and potential customers over a couple of hundred dollars. This was, without a doubt, the worst dental experience I've ever had. read more

The best dental practice I have ever been to. High quality, modern equipment. My hygienist, Brianna, is meticulous and a joy to work with. Every person with who I interact from this practice goes above and beyond to take care of patients. I'm so glad I found this practice! read more

If you're looking for a great dentist, give this place a try. My PCP recommended this place and it's one of the best. From the front desk to the hygienist and the dentist, everyone had a great relaxed friendly attitude. I gage how good a place is by the front desk workers. If they are rude and act like they hate their job, I would not even think about going there. The check in process was easy, the place is clean and high tech equipments is a plus. My hygienist was awesome and took her time explaining everything. Definitely recommend this place. read more

Another great visit for my bi-annual cleaning. Mariah was who worked on me and she is very informative, patient and nice. Love this place

The dentists there believe in premium pricing but not premium service. They provide subpar care while charge more than the agreed amount without prior notice or justification read more

Linda did amazing work on me! I got my teeth whitened and she had so much care and made sure I was as comfortable as possible! Definitely 5 stars! I left leaving happy with a beautiful smile Originally had come in for a cleaning and they were able to schedule cleaning and let me do a whitening the same visit! Piper was so sweet and did an amazing job with the cleaning and was so personable. Time flew! Dr. Abraham was great and made sure to check on me. He made sure I left happy! I highly recommend! loving my pearly whites read more

The entire staff is super friendly, hygienist and doctor address all questions thoroughly, and i look forward to seeing them again in the next six months! read more

This office and staff is the best I have experienced. I never wait long and am seen very promptly after check in time. I get an honest and thorough exam/cleaning in a timely manner so I can get on with my day. Very clean office and friendly staff makes me feel at home. This is why I drive from Cypress, TX for their honesty and excellent dental staff. Thanks Avalon Dental Group for genuinely caring for patients which shows through your service. Keep it up! read more

Absolutely wonderful staff, very professional, friendly and kind. The clinic is clean and welcoming. Loved my experience with them.

Avalon Dental Group and especially Dr. Shinoy Abraham are great! Everyone is professional, cheerful, and ready to help. The wait to be seen is usually very short. The work is almost always very good, and if there is an error or additional fixing needed, they make it right. You get a written description telling you exactly what needs to be done, and how. Our family enjoys working with the Avalon team to maintain our dental health. read more

The cleaning was great. Staffs were friendly and great environment. Cleaning and waiting areas are clean.

A great group of professionals. That always take my best interest in heart physically mentally financially. The whole crew there are a joy to enter act with well diversified in many facets. They are entertaining , good at what they do. Working out the financial side of things and explains the same is so beneficial to me that I expect it from everyone I do business with. Thanks for being e beautiful professional you are. read more

I've been going here for quite a while now. The dentists are amazing and the hygienists are friendly and thorough. It's a clean, beautiful office and everyone has wonderful bedside manners. read more

Fantastic service all around, thanks to Andrea and Mykee for a smooth check in and check out. Fantastic and helpful conversation with my hygienist Beatriz as well. Finally, thanks to Dr. Abraham for a great visit. read more

Dr Yu is a great dentist. Very personable and of course knowledgeable. The hygienists are friendly and careful. Lobby is comfortable although I never spend much time there since I practically never have to wait. Waiting long periods of time to be seen by doctors/dentists can be frustrating, but this never occurs at Avalon Dental. read more

Very organized, safe and professional office. Everyone is great and treat their patients with the utmost care!

Everyone there is nice and sweet and very considerate of time, I went for a cleaning and was outta there within the hour!

Kelli was awesome ! She was very personable and thorough with my cleaning today! Oh, and I cannot forget about Dr. A.! He's an amazing doctor! Very knowledgeable and professional ! read more

It's always a pleasurable experience at Avalon. They're very attentive. They don't rush you in and out.

Avalon Dental Group had great reviews on Yelp and I decided to go here for a dental cleaning. I'm so glad I did! My visit was amazing and extremely anxiety-free! The staff at the front desk was very cordial and welcoming. Courtney was extremely professional, very patient and helped me get over my anxiety! She calmly explained every step of the process and heard me out. Dr. Yu was very knowledgable, friendly and explained everything in detail. Overall the staff and the faculty are very hospitable, courteous and knowledgeable. At the end of the visit, the front staff summarized and explained my diagnosis in detail and gave me my options. Overall a great dentist office! Thank you! read more

Great customer service! Very happy with my experience here. Everyone in the front office is knowledgeable and helpful.

I used to hate going to the dentist until I found Avalon. Of course I have to mention COVID protocol-- Avalon takes many measures to ensure the patients as well as staff are safe. I didn't have any extra, random charges. Everything was set in my treatment plan and reviewed with me before beginning. I almost don't want to add this because she's already so booked lol but My hygienist, Jessica, was FANTASTIC and the sole reason I'd make this place my go-to dentist from here on out. I could literally feel her go back and show some extra care to my teeth to ensure my treatment was done meticulously. She was so kind and so patient and didn't leave me in agonizing pain. For the first time in all my life, I didn't dread making my next appointment. read more

Very nice and friendly staff, to me this base off me, no complaints , anything goes wrong they are willing to fix the problem no question ask,, So give them a call... read more

I had a great experience at Avalon dental. Dr. Abraham and the entire staff was courteous and professional.

The best dentist in Sugar Land and surrounding areas! Dr. Wu is so kind and has the best bedside manner.

Great customer service. From front staff to cleaning experience. Very patient, takes their time and thorough. Also interested in listening as well to any concerns. My kids are always welcomed with a smile and leaving with a huge one! Highly recommend. We love you Avalon dental! Gavin, Pierson, Elise & Ryan. read more

Everyone who works here is super nice and every Dental Hygienist I've had work on my teeth has been very friendly, patient and knowledgeable. The office staff is welcoming and quick during the check out process and the Dentist is great! I highly recommend Avalon Dental Group! read more

I been going to Avalon Dental Group for the last five years. The first and only dental office I been to since I moved to Texas. The staff is awesome from the time you walk in all the way through the process. read more

I love my grill. And my grill loves Dr. Yu. "Karen, you've been with us for awhile..." as she scrolls through my history. Yes, yes indeed. Because I can't think of any other place I would rather have my face contorted into odd positions at. This place is amazing. They always explain everything as they are doing it. There are chairs that have like this air massage thing going on. The office is very clean and modern - with cable TV in each room. And the most important part, the quality of work is just spot on. Listen, trust me, your teeth will thank you. read more

I had some work done last week and it wasn't quite right, so I went back the day before Thanksgiving without an appointment. They got me right in and made a quick adjustment that made all the difference! I can't remember ever having a dentist that I was truly happy with, until now. Dr. Mason is very friendly, knowledgable and good at what he does. The staff is always smiling and helpful too. read more

Absolutely the best experience ever at the dentist. These guys are not only very relaxing, they take your safety seriously in these crazy times. Staff, hygienists, and docs were all super friendly and amazing. Couldn't ask for better!! read more

Great visit. Office staff was very efficient, helpful and kind. Dental hygienist was friendly and diligent with her job. Dr. Abraham was quick and thorough. read more

This dentist was recommended on NextDoor since I was looking for a new dentist. Clean office, nice staff, on time. Dentist and hygienist were very nice and i would recommend them! read more