I enjoy the water scenery in the city! Pretty refreshing feeling near the water wall! :)…read moreYou can take a nice photo around here! Highly recommended

We lived at Waterwall a few years ago, and it was one of the best apartment communities we had ever…read moreexperienced. The management was professional, responsive, and genuinely cared about the residents. There were community events, the building was always spotless, maintenance requests were handled quickly, package notifications were reliable, and if there was ever an issue, it was actually resolved. The pool was always clean, the common areas were well maintained, and the entire property reflected the standards of a true luxury complex. Last summer, after moving back to Houston, we decided to rent here again because of how incredible our previous experience had been. That turned out to be the biggest mistake we could have made. This place has completely gone downhill. The current management is, in our experience, completely ineffective. Emails get polite replies, and staff members are friendly when you speak to them in person, but nothing ever gets done. Problems are acknowledged, then ignored. It feels like residents are being brushed off instead of helped. Maintenance is the worst we've experienced. The property is dirty, common areas are neglected, and the overall condition of the building is unacceptable for a community that advertises itself as luxury. Package notifications are gone. The pool is frequently dirty, furniture is poorly maintained, and the seat cushions were removed from the outdoor seating area over a month ago and have still not been replaced. The BBQ grills might as well be decorative because they're not working, only half one is. What shocked us even more was talking to other residents at the gym. We met several people who shared the same frustrations. More than one person told us not to waste our time sending emails or writing reviews because, in their opinion, nothing changes. Whether or not everyone feels that way, hearing the same message from multiple residents says a lot about how little confidence people seem to have that management will address ongoing issues. The difference between the old Waterwall and today's Waterwall is unbelievable. The staff used to be professional in every sense, they looked professional, acted professionally, and most importantly, they got things done. Today, there seems to be no accountability. Whether this is the fault of the on-site management or the company that oversees the property, it certainly feels like they no longer care about maintaining the community to the standards it once had. It's incredibly disappointing to watch what was once an outstanding community deteriorate so badly. We came back because of the excellent experience we had before, and instead we've had the worst apartment experience we've ever had. We're counting the days until we can move out. If you're looking for a luxury apartment, look somewhere else. Based on our experience, I would not recommend renting at Waterwall.

Living up to its namesake, "Art House", that's exactly what it feels like the minute you step into…read morethe common area. The common area includes the typical leasing office, but unlike other places, the common area remains open with keyfob access to all residents. It's absolutely stunning-- the light fixtures, the interior decor, furniture, office/conference spaces, etc. Just simply marvelous. Unfortunately, like all apartments, it doesn't matter how much you pay, the leasing staff remains mediocre and incompetent, while the garage remains packed and you're in constant worry if your car will remain unscathed.

I have lived here for a couple of years now and just could not leave. We did a unit transfer which…read morewas so easy. The crew downstairs were great at communicating and getting things done. Maintenance team is always amazing and friendly and extremely quick.

Great location!!! Property is clean and well maintained. Staff is very friendly and helpful. Will…read moredefinitely visit again.

I highly recommend living here. I've lived here for one year and plan to stay. Communication with…read morethe leasing staff is great & the property is clean and maintenance is efficient with repairs. The management team, Sommer and Nelly take the stress and worry away most new tenants worry about when finding a new place to live. Cole and Flo are helpful with the process of all the steps needed to move to my new apartment. Great and safe location, good food options near by. Definitely worth checking out!

Trying to keep this brief: Rules are not enforced here. Also if you care about your personal safety…read moreor your property then don't live here (we experienced criminal trespassing, both cars being damaged by hit and runs and my packages being stolen daily now...) and unless you don't mind animal feces in the hallways and walls (I noticed they clean really well the areas they are about to show a new potential resident however so I would stick living in those areas I guess). I could write a lot more but it's primarily for these reasons that we are not renewing our lease. It's not all negative however since when we first moved here it was not like this for about a year but it has gone drastically downhill which is sad because this place used to be lovely.

I loved living here!! I loved how green the property is and how I always had pretty trees outside…read moremy window. Maintenance crew always responded quickly and would fix the issue while you're at work. The location is amazing and you can easily walk to Starbucks/UPS,etc or Bayou Park. When our lease was coming to an end, I moved out a month early and they even terminated my lease earlier so I didn't have to pay another month's rent. The month to month after your lease is also not an extra cost from your normal rent. Management is easy to work with and doesn't make living there complicated. Loved the huge field backing up to the bayou and pool and hot tub! All the residents are also fairly quiet. Not a party place. Only negatives is the parking spaces are tight and the exterior of the apartments is definitely outdated. But the interior is updated which arguably is more important.

Very quiet complex near galleria area. Great staff and well maintained. Older crowd (30+) and very…read morechill.

Great location. The maintenance is excellent. Convenient and close to shopping and good restaurants.read more

DO NOT MOVE HERE! DONT WASTE YOUR TIME OR MONEY! If you're looking for a place in houston to rent,…read morethe location of this apartment is the only good thing I have to say about it. HOWEVER. There's always homeless people sleeping on the street outside or even a few instances where they were sleeping inside the garage. If there's any events going on downtown or at Buffalo Bayou such as a parade, prepare to hunt for parking. Non residents will park in the garage and they do not enforce towing. There are cars collecting dust that have been sitting the almost two years I resided here. The gates for the garage are ALWAYS broken. Which means they stay open 24 hours a day. If you like to spend your summer by the pool, the view is great but it's so small and there's always people who don't even reside there at the pool being loud, smoking weed, etc. You get MAYBE two hours of sunlight then the sun goes behind the building causing the pool to be shaded majority of the day. At one point they made us get "pool bracelets" which the NEVER enforced. The elevators are ALWAYS broken and stink like wet dog! There's always trash, dog poop or throw up in the stairwells or in the hallways on the carpet. A dog threw up in the stairwell and it sat there for over a week until I said something about it. The office is so hard to get in touch with unless you go downstairs. Usually rude or very judgmental/fake. There's no sense of structure and lack of communication between the employees. I had insurance the entire time living there and when I switched units (which I emailed to one of the employees when I picked up my keys) they were QUICK to try to charge me $50. You have to email or inform everyone in that office or they'll try to charge you for something. If you need storage space, this is not the place. The pantry and linen closet is SO SMALL and there's absolutely no storage space. Unless you pay an ungodly amount more for a storage room monthly. Don't leave your bike in the garage or anything in your car because it will get stolen and/or broken into. If you get an apartment with the downtown view, you aren't even able to squeeze a fart onto your balcony and there's always cars racing on memorial in the middle of the night. The package lockers are usually full or broken and your packages are just left on the floor for anyone to take. They offer complimentary coffee but they don't mention the clubhouse where the machine is is never unlocked before 9 am and locked around 5 and that's on a good day. It's most likely out of coffee though. I'm a very clean person and even if I requested pest control to come, it never fails there was a roach in my house AT LEAST 2 times a month. I once had 5 in 4 days. When moving in, the floor was DISGUSTING. My socks were black. The floors are very uneven and thin. The windows won't even close and lock properly. The air filter when I moved in was atrocious!!! I could go on all day but I think you get the picture. I hated every second living here. Thankfully I got a new job out of state so I had to move out. Do not move into these apartments. You'll regret it!

Beautiful property with great amenities and an even greater staff. Close to a lot of great…read morerestaurants, and parks. Would definitely recommend to anyone looking to live in the area.

I attended a wedding shower of a friend of mine who lives at One Park Place. From the moment I…read morewalked in, luxury was all around. Great location across from discovery green and in the middle of everything great about downtown Houston. The valet was included in the event participation but I parked offsite. The building is very secure, we had to be escorted via elevator to the party room on the 8th floor. The views were gorgeous and the room was very comfortable with plenty of seating for about 45 people. They had setups for food and drinks and we really enjoyed the facility. It was beautiful even without decorations. There was also a pool on the 8th floor. If you happen to live here, they have many resident activities posted in the elevator. Pretty cool place.

DONT SAY YOU WERE NOT WARNED. STAY AWAY FROM THESE APARTMENTS. Delete…read moreLiving in this outdated, decrepit building is sheer stupidity. The delusional staff actually think they work for the best apartment building in downtown Houston. The truth is anything but! Despite a so-called concierge they have actually had apartment robberies in the building! The staff is incredibly unhelpful and rude. EVERY SINGLE 5star review on here is FAKE!!! One of the staff told me that management pays an "internet reputation" company to write fake 5 star reviews!!!!

Monaco at Main is not only a home to me, but a true community. I have been a Monaco resident for a…read moreyear, and the genuineness of the staff coupled with the amenities and upkeep of the property is unmatched! The staff go out of their way to not only make sure you're as comfortable as possible while living at the property, but they make it a point to get to know their residents personally and on a first name basis. It might be minor to some, but I take a lot of notice on how often a business answers the phone during business hours versus how often I am directed to the voicemail. Monaco at Main is WONDERFUL AND CONSISTENT with answering the phone, and within the first three rings! This speaks volumes about Monaco's dedication and commitment to meeting their residents' needs. I appreciate how communicative the property is to their residents about upcoming events and happenings around the community. Their e-mails, texts, and postings are all very useful, and remain consistent! Not once have I been unaware of something going on for the residents. Overall the property is worth the value! It's located in a prime area in Houston, and the staff is genuine and like no other! This is definitely the best move I made, and I hope to continue to be able to grow with the community. Thank you Monaco! :)

Location: 5/5 Amenities: 4/5…read moreUpkeep: 1/5 Security: 1/5 I moved here in 2019 and I loved every moment of being part of this beautiful community set in the best location (opposite target, a 15-min walk to the stadium, and 20 min drive to UH via OST). However, after about 3 years in and when the leasing office management changed, a lot of things went downhill. I usually used to park on the incline between the 4th floor and the rooftop parking. Some thieves were about to drive into the community up to my car and steal all 4 of my tires in broad daylight (noon). While I shouldn't have been surprised, since there was another car on the third floor whose tires were stolen, I was very much surprised that the thieves were so confident to do this during the day. When I asked to view the recording, I was told that I couldn't, which made no sense to me since it was my car that was sitting outside in the garage on bricks. On the street, it seemed almost weekly that cars were getting broken into, as evidence by the broken windows and shards of glass. The hallways were no longer as clean as they used to be and were always littered with empty target carts. I saw one that was parked outside of the inner 4th floor elevator for almost a month. Another location where they loved to park these carts was outside the garage door and the external doors on both sides of the building. One note on amenities - I loved their gym and used it almost daily. I wanted to incorporate swimming into my fitness routine but the lap pool was always covered with leaves and bugs so I ended up purchasing my own pool net to clean the pool for my use. Lastly, there was dog poop found in the most random places. The one that I remember vividly is the pile that was on the 4th floor landing. It took about a week for it to be "cleaned" but even then it just looked scraped off. The community was exceedingly beautiful and I was happy to live there from 2019-2023, but towards the end, with the lack of cleanliness and decrease in safety, I knew it was time for me to leave.