Fantastic location and reasonably priced. Right on Lambeth tube to you anywhere, including Heathrow in an hour. Rooms were clean, a bit noisy from our room as on the train track side, but the window closed was not too bad. We got there early and were comped early check-in, which was very nice. We stayed here the entire time and did not have any issues. The water temp was a bit like warm but not a real issue. There is also a quality gym that would meet most folks' needs. Overall, it is a very comfortable and clean place to stay. The rooms were safe, and use your passcards to get up the elevator. Be prepared to wait a bit for them when its busier, but again not really a bit issue. We did not have the vreakfast option, but it smelled good. Keep in mind that if you go to Pret, you are spending over 8 GBP for 2 America os and one croissant. Kudos! -Zuk read more

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I live in Paris and we visit London regularly as in on an average of once a month for 3 or 4 days. We always stay at either the Marlin or the Park Plaza in Southbank. This weekend we were supposed to be in London from my son to take the SAT on Saturday morning. Just before we were going to leave for our train, we found out that there was a bomb scare at Gare du Nord. Someone had left an unexploded Ww2 bomb on the track. So they closed the station until Saturday afternoon. The flights to London were completely sold out almost immediately. This was something that we could not have foreseen or prevented. When we called the Marlin to try to cancel, the woman on the phone had an attitude from the first sentence spoken. I was polite, I explained the situation and then she started with "policy blah blah blah". '. Then she told me to just call Booking.com. I called them and they tried to liase with the Marlin. They send us an email that said. "Good afternoon, We understand this is not the answer you are looking for, and we're sorry to disappoint. We will be able to send the invoice for this booking either after the booking has been cancelled, or if it remains active and runs as a No Show. If you wish to receive the invoice today, we advise that you cancel this through your booking provider. If this remains active and runs as a No Show, we will be able to provide this tomorrow. Furthermore, please provide an email address for us to email this to, and any additional information (company address, etc.) you wish to add to the booking." So, basically this reads "you won't like it but so what". Does the Marlin have a right to do this? Yes, they can be draconian about their policies. Is it smart? No. This has been very stressful and when the trains are more accommodating than you, it's not a good sign. You really learn what an organization is like during these sort of stress moments. We have been loyal customers for a long time. What l've learned here is that this hotel is NOT one that I will stay at again, if this is how they respond to this sort of stressful situation for a customer. So be warned, if this is the way they behave with customers who have issues out of their control, then you can expect that the same attitude will prevail in other situations where you may need a little extra help or some flexibility. This is turning a good and loyal customer into someone who will speak poorly of you and your brand. read more

Marlin Waterloo is apartment hotel nearby Lambeth North tube station. It's pretty new hotel in Waterloo and room quite spacious. It's good for tourist or family to stay coz only 10 mins walk to London eye. The front desk staffs were friendly and helpful. However, the poor housekeeping made us quite upset. I put the bath towel on the floor, it didn't get change and hang it back in the bathroom. For North American, we found so weird of hinged bathtub door. We had to be so cautious and made sure the water not running out in the bathroom when we showered. read more

While looking for a place south of the river I wanted a hotel that was close to a park with a playground, Marlin Waterloo was perfect for our needs. It was my husband and our 2 year old. We stayed in a 1 bedroom suite which had a small kitchen with a dishwasher, microwave, fridge and a 2 burner stove. The Nespresso coffee maker and the tea kettles were extremely useful throughout the week. The housekeeping was very thoughtful and took care of our messy needs everyday. The hotel has a bar which was nice because my husband or I could easily go downstairs and grab a drink at the end of the night. There are a bunch of very nice small mom and pop eateries in walking distance. The WiFi was strong and reliable. They have complimentary washing machines and dryers which was so helpful. I believe there were 3 washers and dryers. I ended up doing the laundry either really early or really late and never had an issue of not having one readily available. I brought my own Tide pods and dryer sheets. You can walk to Archbishop park and playground which is literally around the corner from the hotel. We walked over every morning so that my son can get his energy out before we started our day of sightseeing. It was so nice to meet locals and let my toddler make some international friends. All the parents we met were very sweet and friendly, they ended up giving us so many tips and places to go with a kid. The hotel staff was very accommodating and had a nice pack n play in the room when we checked in. It's a very convenient place if you wanna stay in the South bank area. read more

Got a great deal on my flight to London thanks to Google Flights ($1459 for a family of 4)! Next task was finding a hotel. Now, I normally use Hotels.com for my accommodation needs (I think I'm probably the only person who doesn't like using AirBNB). All the trips we have booked over the years, this one was probably the hardest. First off, London is expensive. If you're going to find a half-way decent place to stay, you're going to pay a pretty penny. I like the Marriott brand, which is who I usually try to pick, however, the ones I looked at didn't have any WiFi in the room. Only Free Wifi in the lobby. Boo that! On the day I was going to book one, Marlin Waterloo magically popped up into my search. When I look for hotels, I do my due diligence. I read a ton of reviews (from multiple websites), compare pricing, and look what's around. Everything seemed to look good. The price was about $175 a night. Not bad. But, what really pulled me in was that it was close to a few of our planned destinations like London Eye, Westminster Abbey, and Big Ben (which unfortunately, was under renovation). I have 2 little girls (5 and 11) and they easily hoofed it over there and the surrounding areas. Speaking of surrounding areas, there are a few grocery shops within walking distance (Tesco Express, Sainsbury, and Costcutter), a Costa Coffee, a Pret-A-Manger, and a pretty decent peri-peri chicken restaurant all right downstairs. Wait, it gets even better, the Lambeth North station is only a few yards away. It makes it super easy to take the tube to get around London. Now, as for the room, it was actually not too bad. It had a Queen bed (or maybe it was a double. I can never tell) and a sofa bed to fit all 4 of us. I gave my wife and girls the Queen bed and I slept on the sofa bed. As with most sofa beds, this one was not easy on my back. But, it did the trick. The bathroom was clean, but I'm still wondering why some hotels don't put a door in the actual shower. There is a glass there, but no glass for the back part of the shower where a door normally would be. I had this in Amsterdam, as well. Is that a European hotel thing? Anyway, the room also had a fridge (in where they included water at no charge), a coffee maker, a safe, and of course a TV. But, the best part of any hotel is how well the blackout shade works. Put in this way, we slept until 11 or 12 most days. For a guy who wakes up at the slightest bit of light, this was awesome! With the little, minor hiccups, I would still rate this place 5 stars. The location and price was perfect. read more

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This hotel was probably the least memorable of the 5 we stayed at in England for our holiday. It was very efficient, clean, and had a great location. You can see the London Eye from the hotel entrance. Our room had a small kitchen which had everything you could need for a short stay, utensil-wise. Even a dishwasher! Wifi is not great. I tried on both my laptop and phone, it didn't work until several hours later on my phone. When we were checking in we heard another guest discussing this. We arrived early, around 11, and our room wasn't ready, of course. This is fine but we had to traipse our luggage downstairs to the storage area, in addition to going down when we came back to get it. It's certainly secure as you get to see your luggage in the storage room when you drop it off! Getting a taxi from the hotel was not as easy as I expected, but we did find one after about 5 minutes read more

We were supposed to be in a deluxe king suite. This was a double at best. Beds are rock hard. Constant sound of running water in our room. Close to lots of places to see, but rooms are just meh. read more

We booked 7 days around middle of December for Deluxe Studio, 1 Queen Bed with Sofa bed. The best part of the hotel is the location. It's close enough to walk to London Eye in 15 mins and there is a tube station Lambert North across the street. It doesn't take too long time to get to the tourist attractions on the north side. We actually walked to Westminster Abbey and St Paul in one of the days. The hotel staff is friendly. Their policy is to clean your room every 2 days. But twice we asked for replacing towels/cleaning room after a day since we have 4 people and they had no issue with it. On paper they have a laundry room but none of the 3 dryers actually worked when I tried to use. If you have a long stay, better to research a backup laundry place outside of hotel. For our family of 4, the Deluxe Studio is very small even inclusion of microwave, stove, sink and dishes do help when you have left-over from outside. read more

Enjoyed staying here for five days it's apartment style hotel with a kitchen makes it convenient for small family. Hotel is newly build and all amenities are clean and functional: 1-fast WiFi 2-clean room bathroom and clean lobby bathroom 3-laundry room Available for free and clean as well 4-located near bus/metro for quick access 5-rooms are quite and AC works great 6-close to most attractions in London 15 to 20 minuets walking distance 7-surrounded by nice bakery/coffee shops and grocery/fruit stores 8-staff offers wonderful service and helpful with travel and direction questions 9-quick check in / check out We enjoyed our experience staying at hotel Merlin Waterloo definitely a five star read more

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4-star for the price. I love that the room has a kitchenette and I can cook a meal in the morning. Conveniently located within walking distance from "The Eye". The staff were friendly and helpful. A market is about 25 meters away and stays open late. Overall, it was a good find. read more

Marlin Waterloo - King room. - Hotels Near Me - London, XGL

I stayed at this hotel twice during my visit to London. My first stay was for 1 night and then I came back for another 2 night stay. I was very pleased each time! The rooms are very spacious and clean. The front desk agents are also very knowledgeable and kind. The location is perfect! It's within walking distance to the London Eye and also very close to a tube station. It was so easy for me to get around everywhere. I would definitely stay here again! read more

Walk-ably close to London Eye, Big Ben & Westminster Abbey. Also, close to Westminster Pier (by the Eye) where you can catch a Thames river cruise ride. Tube station Lambeth North is just around the corner and Waterloo in opposite direction. Waterloo is a major station with access to many Lines (was once the International station). Room was smaller than I had anticipated but still comfy, clean and cosy! No microwave tho, but instead have a convection oven. Also, although it's great they have a Bar, sadly no in-house restaurant to feed the hungry and weary. No worries tho as there are cafes, bakeries and restaurants in any direction you decide to walk. And mini grocery store just a few steps away. Pret a Manger is also steps away serving ready made sandwiches and coffee (if you order coffee and ask for cream, they just look at you funny so just say "with milk"). So now the minor nuances: some how blew a fuse and the outlets no longer worked. So front desk sent up a "maintenance" person who just pressed the reset button and demonstrated the electric oven works then walked out (with attitude!). Unfortunately, that did not fix the outlet problem. Front Desk then said they would send in maintenance next morning to fix (which they did). read more

(1) Fast WiFi (2) Within yards from the Underground subway station (3) Really hip vibe (4) First hotel that I've been in that kitchenette that is actually clean (non-smelly, non-sticky) read more

Marlin Waterloo - This place has legit fast WiF internet speeds! - Hotels Near Me - London, XGL

All it takes is one bad encounter for me to give an otherwise good establishment a bad review. They treated us like vagrants even though we were guests at the hotel. My girlfriend and I are from America (California). My girlfriend was going to take the bus to see the Tate museum, but saw that the bus fare was a minimum of TEN pounds to get there from this hotel in Waterloo, so rather than take an uber expensive bus ride, she decided to call me from the hotel lobby and have me get an actual Uber ride for her. No problem. I composed myself in the room and then went downstairs to meet her and order her a car for her to get to the Tate. Upon meeting her down at the lobby, some woman with a fake smile walks up to us and asks if we need any help. Now, keep in mind, It's past noon and I'm still dressed in formal attire from a wedding we recently attended in Scotland.. Lobby Woman: "Do you need any help?" Me: "Umm, no. We're fine." Woman: "Are you staying at the hotel?" Me (Feeling confused and insulted by the question): "Yes, we are." Gestapo Woman: "What room number?" Why is she asking for the room number?!? Me: (I say room number), then Gestapo Woman goes to look it up on her computer and then leaves us alone. I turn to my girlfriend and say.. "That was weird.. and stupid. I bet she's never stayed here in her life, and yet I'm paying all of these pounds per night to get treated like this by some idiot that can't even afford to stay here?!?" I'm not ever staying here again, and that stupid squatsnorgle that's half my age should be fired as soon as possible.. read more

I've stayed here multiple times before COVID but this time was so bad, I will never stay here again. The service was awful, the staff was untrained and unhelpful, and most of the advertised amenities were not functional. 2 of the 3 clothes washers weren't working, one of the elevators wasn't working, the internet was spotty. We had a 5 night stay and the housekeeping service didn't clean our room even once. We requested service 3 times, but no one came. The air conditioning shut off after 4 hours whether we were in the room or not. read more

A otherwise lovely hotel where, if the weather is warm or hot, your sleep will be interrupted in the dark of each and every night when you wake up in a hot sweat. Why, you ask? Because their "environmentally friendly" air-conditioning will shut off in the middle of EVERY night and there's not a damned thing the hotel can, or will, do to prevent it. Hotels require a few basic must-haves. Safety. Cleanliness. Electricity. Hot water. Temperature control. These things aren't optional, they're requirements. I'm all for saving the environment. And one can be environmentally friendly without forcing all of one's hotel guests to wake up every night, get out of bed, and re-set their rooms' thermostats. Unless your management is clueless or uncaring or both, I guess. For a couple of nights, after my repeated queries at the front desk (which attracted other guests randomly passing by to join me in asking WTF on the same topic), the hotel said that they would have their overnight maintenance staff manually re-activate the AC in the room(s) in the middle of the night when it automatically shuts off. This did no good... since, when reactivated, the comfortable sleeping temperature I had set, RE-SET itself to a higher, uncomfortable, temperature. So for the duration of my stay, I knew as regular as clockwork, I would be awakened mid-slumber to get out of bed, walk over to the thermostat, and re-set it. Stay elsewhere in summer. read more

Was very pleasantly surprised by this hotel. Excellent price for the value. Clean new rooms, big for the typical London room. Full amenities, laundry gym espresso machine in room. Fantastic view of skyline on upper floors including the Shard. This hotel is near Waterloo Station and walking distance to bridge to Big Ben. Will definitely stay here again. This is considered the South Bank area of the city. read more

Great location from the underground and short walk to waterfront and Waterloo station. Front desk staff not very warm or friendly. Barely a greeting when coming or going. Our room had no dresser or luggage rack. There was a constant whistling noise coming from our bathroom vent. Operating the stove required a manual. The air constantly shuts off. Major plus: hotel provides a loaner phone, however the hot spot never worked. The hotel laundry was free but the machines are always full, slow and took over 3 hours to finish. read more

The hotel itself was nice BUT we had 150 euros stolen from our room. We told the hotel manager filed a police claim and still nothing. The hotel should have at the very least comp'd us a night offered a meal...something!!!! The manager checked the door room log and it showed a maid had entered but did not log it in. Our room was clean, left towels, emptied trash etc., but "claimed" she was not there. I would not recommend this place because not only is your stuff not safe the staff will do nothing about it read more

Loved this place! The staff was friendly and the whole hotel was extremely nice. We had a great view, sink, dishwasher, stove, refrigerator, and microwave. My friends and I were given complimentary drinks at the hotel bar and the room came with a cell phone that you could use to search for places to go. The room also came with Loccitane toiletries! They also had Loccitane handsoap and lotion in the lobby bathrooms. The hotel was located next to a lot of affordable places to eat. Pret A Manger was next door and is now my new favorite place to eat in London for a quick bite. We would definitely stay here again. read more

This hotel is in a good location and we had an overall good experience. The refrigerator wasn't working and our "king sized bed" was two twin beds pushed together. This wasn't such a problem for us. It was quiet and had a few grocery stores/good restaurants nearby. read more

outstanding！one bedroom apartment! With a complementary cell phone. Wow! Can't believe such brand new hotel in central London! So close to London eye and underground station! read more

In terms of the value for location in London it is a great hotel. It is clean and close to public transportation. I love that the rooms have kitchenettes and there is free laundry room for guests. However, the bed was SO uncomfortable. I stayed here twice over 3 weeks and had 2 different rooms here. I remember the first room my bed was a king and somewhat comfortable to sleep on then I booked a queen and it was 2 twins pushed together but the mattresses were spring with no mattress topper. The middle where they were pushed together made it very uncomfortable and also who even uses spring mattresses anymore? I don't even think they sell spring mattresses anymore but when I asked to be switched they said they were fully booked and how "they were in the process of putting mattress toppers on the older beds." So they had the maid staff come put one on for me because it felt like I was sleeping on cement- it helped a little bit but I could still feel the unevenness and springs under the topper. Just a suggestion instead of spending and investing money in nice toppers (I work in hospitality myself)- maybe spend a little more to invest in new mattresses for the comfort of guests and to get better reviews this in turn will allow the hotel to up the cost of the value of the hotel. Not sure why something so simple and necessary for a traveler was so difficult and made my stay uncomfortable and therefore lack of sleep. Would stay again if they upgrade the beds read more

There are, I am sure, many jewels of lodging in London and this is one of them. The hotel is located in a prime area minutes away from the bridge, London eye, Borough market etc and underground station. Buses stop right in front and serve the key touristic areas of London. Although on a relatively busy streets (which part of London isn't?!) the sound proofing is excellent and there is no outside noise reaching you. The hotel is very well kept and the staff, mostly young personnel, are friendly. It is very clean and literally smells of baby soap :) The room with Kitchenette is a bit small but well equipped and serves its purpose. the double beds are roomy enough for parents and one small child. Sofa bed is very comfortable. Modernized rooms where everything works with your card key. There is a coffee shop, pub, convenient store, souvenir shops and eateries on left and right hand sides. Laundry on site is free but have to buy your own detergent or get it from machine. They have a cool bar, a fitness room, 24 hr front desk, free WiFi and free luggage storage but no bell captain, room service or eatery on site. I read in the reviews about the housekeeping. We didn't have any problem. They do daily cleaning and towel service. Price is fair compared to less touristic areas in the US. We booked directly through Marlin's website where the price was "lower" than hotels.com! Totally recommend the place and will be back! read more