Staying at The Guardsman was the most wonderful experience! All the staff are super friendly and helpful. Throughout my stay, I received excellent service, but one situation in particular stood out. When I went out for dinner one evening, and was walking back to the hotel with a souvenir glass cup that I had just bought. The cup accidentally slipped out of my hands and smashed all over the ground. But, as luck would have it, the General Manager of the hotel, Eva, saw the whole thing happen from a storefront near where I was walking. She quickly ran over and said, "Do you need any help?" and offered to get me a brand new one. A few days later, one just magically appeared in my room, with a handwritten letter from Eva! It's people and service like this that make the world a better place! read more