So a new summer is upon us and the job that this company is suppose to complete is actually still in waiting. Hopefully this situation isn't to long to explain. I had Mark come out to my house to estimate 4 tree removals with stump. I was not present however my girlfriend was and told Mark all we wanted done. We got a price,(nothing in writing) and he went on his way. I called this company to now do the work, spoke to a lady and she said they are backed up and would take a couple weeks to get to. A couple days later at 8:30 pm I get a phone call stating that they can come out the next day. Very late notice but fine, I'm getting it done. I go over AGAIN what is expected of this job to the lady on the phone. I was put on hold several times so she could talk to Mark about the job and what I was expecting. No issues from Mark and we were good to go the next day. Tomorrow comes, they are 30 minutes late, I'm now late for work, and Mark says "Here I need you to sign this". I look at it briefly because we just went over everything. Its pretty short in whats to be done(Not detailed),but hey we went over everything the night before and so I sign it. I give them half down as requested and the other half is expected after the job is done. Well it took 4 days to somewhat finish the job. They weren't there longer then 5 hours each day. It rained 1 day which cut a day short. This is all including breaks they would take where they would through trash in my trash can. The one where you throw garbage bags in to put out not to through trash in with out a bag. Very unprofessional. 3rd day I come by to check on things because I travel the area for work and Mark pulls me aside and asks for 3/4 of the money owed. States he needs to pay his people. I, being understandable, I go to the bank and get the money and give it to him. Biggest mistake. They didn't do most of what we talked about. I asked for the stumps to be completely removed. They also didn't even grind the 4th stump out. Stating it was to close to the house! I DIDN'T WANT TO HAVE TO DO ANYTHING ONCE THE JOB WAS DONE!. I called and asked why they didn't do everything we talked about and the first thing she says is, "Well whats on the receipt". Receipt states remove 4 trees and grind 4 stumps. Well they removed and grind 3 of the 4 stumps . Not the one they now say is to close to the house. (although I wanted the stumps removed not grind down. I don't know tree removal jargon) They left the grinds which were suppose to be removed. I assume you still have to grind down a stump even if you want it removed completely. They wanted to charge me extra for that. Of course at this point i payed 3/4 of the bill. What was left wasn't that much. What do they care. I STILL PAYED THEM BECAUSE THEY WERE SUPPOSE TO COME BACK! They want to be thought of as a family business but want to be corporate when it is not in their favor. Completely disappointed in this company and would suggest to stay clear. NOTE - Copied from my GOOGLE review. read more