My husband and I drove an hour to enjoy a nice lakeside dinner on a Friday evening. We arrived around 6:30. The place was busy understandably so, a perfect night to be outside by a lake. We weren't sure what to do upon entering, do we wait to be seated? Do we seat ourselves? After a few minutes, a patron seated at the bar told us to seat ourselves. The indoor dining area was full so we picked a table outside on the patio facing the water. After about 10-15 min. Someone (not our server, brought us a menu and asked for our drink order which we gave her- two iced teas and water, seriously not a "Hello, our specials tonight are..."). We waited and then a server came toward our table as she asked another server, "is this my table?" Then she asked for our food order, we ordered chicken wings as an appetizer, their pasta special-penne with zucchini, and an all you can eat fish fry. That was the last we saw of our server for at least 50 min. When she delivered our order. Our iced tea glasses were empty until we had to ask another server for refill. Another person delivered the wings and just put them on the table and walked off, no extra napkins or plates. Finally, our meal was delivered by the server who took our order. She literally simply put the food on the table and walked away. Meanwhile, the wing bones in basket is sitting on the table attracting flies! We ate our food which was ok. Our server never came to check if food was okay, did we need anything, take the empty wing basket away, refill our water or tea ( hot near 90 degrees outside and drinks were in a 12 oz plastic cup)? This service was the worst we have ever had. It was truly a disappointment after a nice drive out to Mark's Landing. Needless to say we had to stop our waitress as she walked past us never making eye contact, to ask for our check. I would have wanted to express our disappointment with the experience to the proprietor, but couldn't wait to get out of there. It was a two hour experience of dining hell. We won't be back, nor will we recommend. Clearly, they have enough local business this review will mean nothing to them. Sad thing is, as I looked around at other patrons, they appeared to look as patiently displeased by service as we were. Hopefully, they didn't have to drive over an hour to get out of there!
Unfortunate that our experience was a far cry from other reviewers postings "great service and friendly staff" !
This was our first and last visit. We enjoy dining out quite often and understand busy nights, short staff, issues. The bad service and total disregard from our server was inexcusable.
J & V Bb read more