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Mark's Auto Parts

5.0 (1 review)

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8 years ago

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NAPA Auto Parts

NAPA Auto Parts

(3 reviews)

So just over two years ago I had my mechanic replace all rotors and pads on my 2004 Audi A6 Avant…read morewagon. We purchased the highest quality offered as I do not want to worry about warping or brake noise. Then when I start getting brake noise I brought the car back to the mechanic and he showed me that the rotors are scaling with pieces of the rotor actually pealing off the face. Note that this was still with the first set of NAPA's high end brake pads. Mechanic stated to me that this is clearly a warrantee issue with a product fault. NAPA who delivers to this mechanic daily responded with "sorry but the warrantee expired a few weeks ago". Really - That's Napa's position on what they offer as their best available product? Long and short is that as a single dad with two kids in school, I will not be purchasing auto parts from NAPA again for any of my 4 vehicles that are all ~ 10 years old. That age of a vehicle is the sweet spot for part stores as the consumer is typically not taking the vehicle to the dealer. I'll try to post a picture. AVOID NAPA brakes! Chuck

I've used the napa paint store several times buying product in my line of work- this last visit has…read moremade me want to find another supplier- I had paint mixed, like several times before, yet this time, I got half the paint I normally get, at the full price- the job wasn't able ti be finished, and the employee says they all get the same amount of paint mixed- he wouldn't even look at the difference in ounces, nor the fact that I know how far 8 ounces of base coat can be sprayed- now, costing me extra time and money, the panels have to be wet sanded, again- so that more base coat can be applied- which I'll be getting from somewhere else- this paint supply store has gone downhill the last couple months in my opinion- however, if I know for a fact that Ms. Patty is there, I'll buy product- she's the best at her job, has the knowledge of products and how to apply them better than some of the guys I've worked with in body shops- if Ms. Pattys at work, great place, if she's not there... keep rolling to the next place.

Tire Rack Distribution Center - Mobile Tire Installation, In Your Driveway, At Work, Wherever You Are

Tire Rack Distribution Center

(8 reviews)

Stay clear from TireRack. They are dishonest and don't honor their guarantees. You know, when…read moreyou're looking for tires, and you're thinking, hey, you know what that "two-year road hazard included" sounds good. Guess what. TireRack doesn't honor their tire guarantees. Here's my story. Short story: DO NOT buy from TireRack. Stay away at all costs. Longer story: I bought 4 tires in 2019 for $1,069.88 from TireRack, the another 4 245/45R18 Pirelli Cinturato P7 All Season Run Flat MO Run Flats in 2021 for $1,125.18. All the time, I thought, "you know what? It's comforting to know that in case something happens to these tires, they're covered." Well, after running TireRack tires for 3-years, something did happen. One of the tires blew out while on the highway. Yes, I was safe. Yes, it wasn't cool. About the time I was thinking bummer, I need to get new tires now, I thought, "Hey, wait, I had the "two-year road hazard included." So, awesome, I'll give TireRack a quick call and have a credit to buy new tires. Well, not so fast. I called TireRack. Apparently, they don't handle those claims. They contracted this out to nationalsafedrivers.com. Okay, no problem, find their website and submit the claim. I follow up. Nothing. I follow up again, nothing. Four months later, I get a cryptic reply that I need the TireRack receipt for the tires and the install receipt for the tires. I emailed ASAP Tire, who emailed me the invoice within minutes, which I forward to nationalsafedrivers.com to complete my claim. Now they say they don't have enough paperwork. Hey, there is no more paperwork. First, 100% of this transaction was done through TireRack; second, I forward the paperwork 3x over 4 months. Bottom line TireRack, hiding behind nationalsafedrivers.com doesn't honor their "two-year road hazard included." If you care about your car and are familiar with running on tires you feel are protected, you won't find them at TireRack. Don't waste your time as I did, preserve your time and family's safety, and go with a company that cares about their customers and the safety of their customers--and that my friend isn't TireRack. Update 21-July-2021: Albert K. Thank you, I will check email. For a claim filed on 9-Mar-2021, pretty slow response. You might want to revalue how timely you respond to customers. Also, I submitted the requested documentation the same day I filed the claim--back in March.

not really, I wanted this review to be read…read more Buying tires online is a tough way to buy. if everything goes well then you are ok, but if any one of the tires have a problem it can cost you more money. I recently purchased 4 new Continental LX25 tires for my vehicle. I had them delivered to my installer. So far so good, when installing and road force balancing the tires one of the tires would not balance. The installer moved the tire 4 times on the rim in an attempt to balance no luck. if I had purchased locally they would have grabbed another tire from stock and that ended this story. I had to contact Tire Rack, they sent another tire three days later. I had to pay twice to install the same wheel. Tire Rack gave me less then 50% of what the second install cost back as a credit. Continental's policy says no refund for installation for tires purchased on-line. Buyer be aware, shop and buy tires at your local tire dealer. The online pricing is not that better if at all. Save yourself the hassle I went through October 2024

Mark's Auto Parts - autopartssupplies - Updated May 2026

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