I have only been here once but I was pleased with the service. This is a professional auto parts…read morestore where you can get nearly anything for your car.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Recently picked up some parts for my car, as usual top quality with knowledgeable folks helping me…read moreout with installation instructions. New showroom is awesome! There is a reason I am a repeat customer, parts are of good quality, usually in stock and fairly priced.

horrible customer service. Rude and threatening. Inferior products That need to be modified to wor…read more buyer beware

I always have good service here. Have bought many parts here. I like the employees. They are…read morealways willing to help me. I've never had any issues with returns. The rewards programs really add up with Advance as well.

Walked in. No one in the store - you think you could get some help? Asked where the wipers were,…read moregave up when I couldn't find them. Walked out. No one offered to help. Will go somewhere else. Four guys working and no one would help. Geez. Can you give zero stars?

Good inventory of parts and supplies with friendly staff. I have been to this store at least ten…read moretimes and been satisfied every time.

So just over two years ago I had my mechanic replace all rotors and pads on my 2004 Audi A6 Avant…read morewagon. We purchased the highest quality offered as I do not want to worry about warping or brake noise. Then when I start getting brake noise I brought the car back to the mechanic and he showed me that the rotors are scaling with pieces of the rotor actually pealing off the face. Note that this was still with the first set of NAPA's high end brake pads. Mechanic stated to me that this is clearly a warrantee issue with a product fault. NAPA who delivers to this mechanic daily responded with "sorry but the warrantee expired a few weeks ago". Really - That's Napa's position on what they offer as their best available product? Long and short is that as a single dad with two kids in school, I will not be purchasing auto parts from NAPA again for any of my 4 vehicles that are all ~ 10 years old. That age of a vehicle is the sweet spot for part stores as the consumer is typically not taking the vehicle to the dealer. I'll try to post a picture. AVOID NAPA brakes! Chuck

Been a customer of Mark's Auto for many years Mark is a great guy miss him the new people that took…read moreover terrible told me they're going to come pick up four trucks never called me wanted to ask when they're coming said they decided they didn't want them terrible business I dragged them out of the woods lined them up for him and they didn't even have the decency to give me a call would never do business there ever again guy behind the counter very rude and had no clue what he was doing

I ordered a turbo from Mark's to be shipped to Iowa. George told me he could not guarantee the part…read morewould fit, but I decided to risk it. The packaging was superb and the part was clean and ready to install. Here's the great part - the turbo didn't fit, as we knew it might not, and I returned it. I was immediately credited back the cost and the folks at Mark's are wonderful customer service people. They did everything they could to accommodate me. I am part of a car dealership and order a lot of parts from salvage yards. I could relate stories that you'd find hard to believe. But Mark's is second to none! Order with confidence - you won't be disappointed!

Very friendly service, even came outside and helped me replace the part on my car on their own.read more

Typically, I've had very good interactions at this store, and the staff are usually helpful. I'm…read morenot going to use names or titles, but I feel it's important to document a poor experience I had. This past Sunday, my three-year-old son and I went to return an unused car battery that we had originally paid for in cash. The clerk initially said they didn't have enough cash to process the refund and suggested coming back another day. I offered alternatives, including using my debit card, and was told there was enough cash in the store but that it had to come from one register, which is why they said the refund couldn't be processed. I also offered to drive to another nearby store within reason if that would help, but was told that was not an option either. When I asked to speak to a higher-level person, that individual's response was, and I quote, "Just give him the money and get him the F#%$ out of my store!" This was said in front of my child and another parent with a young child waiting in line. The refund was then processed in less than a minute. About 30 minutes later, I called the store to follow up calmly and express my disappointment. I was told I could be put on hold until the manager was available. I waited a day to see if anyone would reach out before posting this, but did not hear back. The use of harsh profanity by management in front of young children crossed a line and is completely inappropriate in a customer-facing retail environment. Otherwise, this is a store I regularly visit without issue.

I stopped in minutes prior to closing looking to kick tires on a bed liner. When I was advised he…read morehad used units and was willing to stay late to install it I went for it. Turns out it was the owner, Tom. He installed the bed liner and we shot the breeze the whole time. Great Guy, Great Shop!

From the owner: Killam Inc. is a family owned and operated business and has been providing professional and…read morefriendly service throughout Connecticut and Western Massachusetts for over 55 years. We offer truck caps and covers, truck accessories, trailers and vehicle i

Steve at STS was referred to me by an auto parts dealership last year. Steve is a strait-shooter…read morewhen performing diagnostics and repair estimates. The work that he has performed for me is second to none and he's reasonably priced as well. I've turned on family and friends to him too.