Mark is an amazing talent! The theme of our project should have been "Don't worry, I'll fix it" or…read more"Don't worry, it's easy." Mark put our minds at ease quite a few times.
In the beginning we were thinking through things as best as we could and Mark offered his advice, but we had a semi-solid idea of what we wanted. As things progressed though, we started rely more and more on Mark's advice. He saw our vision and knew how to get us there. Lesson learned, rely on Mark's advice more, sooner. Be open to his suggestions! Tell him what you are generally trying to accomplish and then let him get you there doing his magic.
Mark is honest... In the beginning we wrote a sizable check and even in the middle as we added more and more things, for which we had to pay extra, money was being exchanged, and never did he try to take advantage. He was always fair, upfront, and honest. You don't see that too often in contractors for the quality he delivers. He also went above and beyond many, many times.
Here are some keys to success with Mark:
- Trust the process, good things come to those who are patient
- Work WITH Mark, don't be rigid... the more it's a partnership, the better the outcome will be for everyone
- Communicate needs and expectations upfront clearly
- Treat Mark like family - that's what he's to us now that we've gone through this process
Conclusion:
Wow... just wow. Not only did he do our kitchen, he did our garage, our laundry cabinets upstairs, and we had this ugly hallway nook/cave, which he filled with a beautiful floor to ceiling cabinet. All of this was done in 4 weeks (it would have been done sooner had we decided on everything we wanted upfront... we asked him a couple of times... "ohh can you do this and what about that..." Every time, the answer was... you guessed it... "Yes, of course, it's easy.")
So now we have a beautiful kitchen, way more usable and functional space, drawers that save me from having to explore cavernous cabinets, and a bright kitchen that's more fitting for the theme we were going for. Man, I can't tell you how much I despised the brown cabinets and the puke colored granite that came with the house.
We are taking break for the moment, but trust that we will be asking Mark to come back for our Master bath remodel at some point.
Thank you Mark!