This is a review update. The three stars are for the clinical staff who deserve five stars. I…read morewent to this clinic for a dental cleaning and two fillings. I do have dental insurance. I have paid a total of $446.00 out of pocket for the services I received from this office. That is after an $80 credit. I did receive bills for even more money, but I left a negative review on Yelp and was contacted by the practice. I was told I should ignore the bills I was sent because the practice has no control over their system and it sends out bills whether money is owed or not. My experience of medical practices is that an estimate of service costs is provided prior to provision of services and it does not tend to be hundreds of dollars off base. I don't recommend the practice simply because their patients should have a reasonable understanding of what a service will cost. It's too much of a risk. There are many dental practices out there that can tell you precisely what you will owe them for your care and that have gained complete mastery over their billing system. But no complaints about the clinical care.

Valerie was my new dental tech and she was great. She worked hard to get everything free of plaque.read more

Whenever I go to a dentist, I get a little nervous because sometimes the staff can be very harsh or…read morejudgmental when they see unhealthy habits or issues. Dr. Yoza was very warm and kind. He was not judgmental at all and listened to my concerns well. The other staff have been very nice and friendly as well. I definitely recommend this practice!

Dr. Yoza is the best! He cares about you as a person. His referrals are spot on. He had me consult…read morean endodontist for a difficult procedure. It all worked out. Angie is a wonderful hygienist. She is skillful and careful in working with sensitive teeth. Everything that organization does is done with class. It doesn't matter who helps you in this office because they all act very professionally.

The staff at Pavilion Dental Group are the best! The front desk, dental assistants, hygienists and…read moreDr Harman are kind and caring and patient centered! Dr Harman is the best dentist I have seen in my 50+ years! Thank you!

Best dentist I've ever had really cares for the patient like family. I've never had to wait a long…read moretime, and the prices are fair.

Very clean atmosphere. Staff is extremely nice and I'm always in and out. My teeth cleaning never…read moretakes more than 20 minutes. Dr. Patrick is very gentle but gets the job done. I always leave with a clean mouth and smooth teeth. I've been coming here for about 8 years and will keep coming back.

Family dentistry that likes to demand payment even before sending to insurance company. Like to say…read moreif you over pay you will get a credit back and won't even send the bill to you. They like to "estimate" and have you sign that paper even before sending it off to insurance company. My mother has been going to them for years, I needed a root canal and crown she offered to pay what my insurance wouldn't and when going in they wouldn't send me home with a bill for my mom to see they demanded her to pay it before I could even leave then had enough nerve to say they will no longer serve us. Do not recommend. Horribly customer care in difficult money situations.

I used to have anxiety about going to the dentist, but Dr. Repta changed that for me. She makes me…read morefeel safe and relaxed! Dr. Repta is gentle when working on my fillings, and does excellent quality work. My teeth that she worked on feel great. She also takes time to educate, answer questions, and is friendly, warm, and kind. In addition, the front staff are very kind and on top of things.

I've been coming here for a couple years. It's always been good but playing overly religious music…read morethroughout my appointment made me SO uncomfortable. Probably going to go somewhere else next time that doesn't push their religion on patients.

Let me tell you, I've had issues with past dentists and I'm so glad I found Legacy!…read more Long story short, I loved my old dentist but they got wishy washy with insurance and around Covid time so stopped going. I tried another place last year and they tried to upsell me, and refused to clean teeth without extra work even after saying how near perfect teeth are. Fast forward to legacy, and wow I found a new spot. My first visit I had some gum disease so had to go back. The service was great! Even though I needed some extra work I wasn't planning on, they helped me every step of the way. They let me know out of pocket before scheduling work. They are so friendly and great. When the doc looked at my teeth, there was no upselling. Unlike the last place he said what was needed and anything else was optional if I want. So glad I found this spot! I will be back!!

STAY AWAY FROM LEGACY DENTAL. I am beyond disappointed with how this office handled a legitimate…read moreconcern about dental work they performed. Dr. Core placed a filling for me in May 2024. For nearly two years, that tooth has NEVER felt right. It has remained sensitive to hot and cold, and I cannot bite down on anything hard without discomfort. I gave it time because I understood that fillings can sometimes take time to adjust, but the problem never went away. Today, while flossing, I discovered that the filling appears to be WIGGLING AND LOOSE. I immediately called Legacy Dental expecting, at the absolute minimum, that they would want to examine a filling their office placed that has been symptomatic ever since it was done. Instead, I was met with one of the most rude, cold, and condescending customer service experiences I have ever had at a medical or dental office. The receptionist I spoke with was Maria. Maria told me they would NOT even look at the filling unless I signed up for another plan and paid to be seen again. Apparently, even when work performed by this office may be failing, their first response is not concern for the patient or an evaluation of their work. It is asking for more money. Even more concerning, Maria began attempting to diagnose me OVER THE PHONE, telling me that because she has assisted a dentist for 10 years, I "probably grind my teeth." I have no history of grinding my teeth, and I find it completely inappropriate for a receptionist to speculate about the cause of a dental problem without the dentist even examining the tooth. The most disturbing part of the conversation came when I specifically asked what would happen if Dr. Core examined the filling and determined that it had not been bonded properly. Maria told me that even if that were the case, the doctor would "never admit that." That statement alone completely destroyed my confidence in this practice. I was not demanding a free procedure. I was asking them to LOOK AT A FILLING THEY PLACED that has caused problems since it was done and is now apparently loose. They would not even do that without requiring me to pay them again. Where is the accountability? Where is the concern for the patient? Where is the willingness to stand behind your own dental work? The complete lack of empathy, professionalism, accountability, and basic customer service was shocking. Instead of trying to understand what happened or offering any reasonable solution, I was spoken down to, given an unsolicited diagnosis over the phone, and essentially told to pay more money if I wanted them to even investigate whether their own work had failed. I trusted this office with my dental care, and this is how they responded when I reported a potential problem with their work. I will now be having the filling independently evaluated and documented by another dentist, and I intend to pursue this matter through the appropriate channels based on what that evaluation shows. Legacy Dental had every opportunity to simply listen to my concern and examine their work. Instead, they chose to dismiss me. Absolutely unacceptable. I would think twice before trusting this practice with your dental care.

I have lived my life with huge anxiety surrounding dental work. For years after I moved to the…read moreValley, I still returned to my trusted dentist in NJ to avoid the trial and error of finding someone new who would listen/understand/care. This resulted in many months and sometimes years between visits, which only exacerbated the situation. The one time I attempted a dentist appointment near my home, I was so panicked in the lobby the receptionist asked if I needed the doctor to prescribe me a Xanax. Obviously I couldn't show my face there again haha. Fast forward 9 years after moving to AZ, and a coworker recommended Dr. Purcell and the wonderful team at this practice. Everything is always explained to me carefully and gently, and it feels like a family from the time you're greeted at the front desk until the time you schedule your next appointment. I am so grateful to have my "go to" dentist in Dr. Purcell, and couldn't imagine going anywhere else.

1 star I would…read morestrongly encourage anyone considering this practice to read this experience. My son had a filling here in December. Several months later, he developed significant pain in that tooth and returned to the office. He was told he was likely grinding his teeth. When the pain became worse, he returned again and was given the same explanation. He was even encouraged to purchase a $500 professional night guard. Because the pain continued to worsen, he eventually sought care from an emergency dentist on his own. They discovered an infection underneath the tooth and determined he needed an emergency root canal. He was then seen by another dentist/endodontist, who recognized significant swelling that was affecting his airway and immediately sent us to the ER. A CT scan showed soft-tissue swelling in his jaw associated with the dental infection. My son spent two nights and three days in the hospital receiving IV antibiotics. As a parent, this was terrifying. What concerns me most is that he had already returned to his original dentist twice because of persistent and worsening pain, yet the underlying infection was not identified. I am not a dentist, so I cannot say exactly what should or should not have been done. But I can say that after this experience, our family no longer feels comfortable receiving care here. We have canceled our upcoming appointments and will be taking our dental care elsewhere. I am sharing this because I would want to know if my child were in this situation at a dental practice I was considering.

I've had some less than great dental experiences, NEVER though when it comes to Dr Garrett and his…read moreteam, is it ever less than a great experience. I had been hesitant about whom to choose for dental care after moving back out here due to the previous experiences I had, I carefully chose between offices and landed here when started my journey back on track with dental and am so glad I did, (little over 2years) I still see the same faces from when I started care here and that says a lot to me especially now days. I went in today for my cleaning and was met with wonderful care as usual, even above and beyond for my needs today, they always address my concerns without any hesitation and constantly making your experience seamless from start to finish, this team is very hard working, and can't thank them enough for all their amazing work. I don't know everyone's name, but special thanks again to Poppy, Nique (I'm so sorry if I misspelled) Rochelle, Sam, Arlene and Dr Garrett / rest of the Team for always being so fantastic!

Everyone here was kind and helpful. Dr. Garrett answer my questions and took great care of me! No…read moreone likes going to the dentist so it's important you feel comfortable and cared for!