North west Periodontics and implants of Issaquah is amazing to me flexible schedule, good…read morecommunication and excellent care at all times i was there.After I came here my teeth was getting much better thank you

I will not be returning to this clinic under any circumstances. I was referred there by my primary…read moredentist for evaluation of a single gum above an implant that appeared to be in slightly suspicious condition, and the staff treated me as if I had been referred for total neglect of my mouth that was going to require comprehensive treatment. They obviously had not read the referral from my dentist. The ambiance of the clinic was highly unprofessional, beginning with the high energy bumpety-bump music they had blaring over their PA system, in contrast with the soothing music that most clinics play in an attempt to put their patients in a calm mood. The receptionist began by giving me a big spiel about how the clinic had me cornered and how I was not going to get out of paying for whatever treatment I was going to need. I ended up being charged around $550 AFTER insurance for a bunch of X-rays, deep cleaning of a single gum and a recommendation for no further treatment, $200 of which I was required to pay up front before they would even see me. The nurse, Minnie, kept asking me the same questions I had already answered in their extensive on line questionnaire after considerable research in my records, and I repeatedly told her that she was wasting everybody's time by insisting on asking me these same questions when I did not know the answers off the top of my head, and that if she wanted correct information, she was going to have to refer to the answers I had submitted on line. After taking my blood pressure, she treated me to a lecture about how blood pressure can be elevated when one is at the doctor's office, as if this had been the first time I had ever visited a medical clinic (I am obviously no spring chicken). When she started singing to the bumpety-bump music, I thought it couldn't get any worse until I was sent to the hygienist, who set the tone for her portion of the visit by "thoughtfully" asking me whether I brushed my teeth, and if so, with what. The entire staff was unbelievably condescending, and I was made to feel like a juvenile delinquent being referred to a probation officer rather than a valued patient being referred for medical treatment. Dr. Zhu himself was super friendly and professional, both in my initial visit and in the followup visit, and he gave me an evaluation of my condition that I thought was eminently candid and honest. l could not believe the contrast between his professionalism and the slum-like demeanor of the clinic staff. My gut reaction was that he needs to join a different clinic. I reported my experience to my regular dentist, whom I highly respect (in contrast with the staff of this clinic, who appeared to think that she was a hack), and she was deeply apologetic and thanked me for my feedback. This was not her first choice for a periodontal clinic to refer me to, and I can see why. She only made this referral after I requested a clinic that was closer to my home than the clinic where she initially wanted me to go. I told her that after what I had been through, I would go any distance to avoid Northwest Periodontics and Implants if I should ever again need evaluation by a periodontist, and that if her own staff behaved like the staff of Northwest Periodontics and Implants, I would immediately jump ship and seek out a different dentist.

I went to see Dr. Cheng last month for a gum graft. The whole experience was very positive and I…read morewould definitely go back to her for any other periodontics work in the future. I had a total of 3 appointments with her (1 for a consultation, 1 for the procedure, and 1 for follow up). Each time her receptionist was accommodating in scheduling my appointments and even more accommodating when they needed to reschedule due to the snow storms back in December. After my procedure, Dr. Cheng even called me herself to see how I was doing. Her assistants were also helpful in answering my questions after the procedure over the phone. I'd highly recommend Dr. Cheng.

I highly recommend Dr. Cheng for gum grafting and any periodontal work that she performs. My…read moreteenage daughter had such a positive experience with Dr. Cheng that I had Dr. Cheng do my gum graft, and it turned out really well. I wouldn't go to anyone else for this type of work. Dr. Cheng is the best!

Do you need a periodontist? Go see them, they are fantastic!…read moreI needed to be seen ASAP and they found time to see me the next day and I am so grateful for that! Justine brought me back and made me feel comfortable and in the loop on what was going to happen today at the appointment. She was friendly and I enjoyed meeting her! (Thanks Justine for making me feel comfortable!) Then I met with the doctor and he did his evaluation. I was pleased with how thorough the evaluation was. After that was completed, the doctor and I worked together to decide the best treatment option for me. I felt comforted that he spent extra time answering all of my questions and concerns. I don't love going to the dentist, but it was a welcoming environment and I could tell they really take pride in caring for their patients. Irina was very kind and knowledgeable about my treatment plan and took time to accommodate my scheduling needs. Thanks Irina!

I wish they were more professional. I wish I could give -10 stars. Without going to detail, i am…read morejust going to say that they did unnecessary surgery on me and also left metal shaving in my gum. I went to see Dr.Raval many times but he was definitely trying to be vague about it and avoided admitting that it was their mistake. My general dentist saw my X-ray and referred me to a different periodontist to have it fixed. This process is taking a very long time. It is still a traumatic experience for me. I would like to get my money and time back. Also when I called the emergency number when something came off from my implant, he asked me to take a picture of it and send to me. I did. After a couple of text message exchanges, he just stopped replying to me. I was so disappointed and he didn't even call me during office hours. I had to complain to the office admin staff.

Came here at the recommendation of my dentist to get some gum graft surgery. I didn't need to wait…read morelong, and they were pretty flexible with scheduling. When I came in Dr. Matsumoto took a quick look at my teeth then thoroughly explained the various different options, and the pros and cons of each. He was very thorough with explaining all the risks involved and the expectations I should have with the gum graft shrinking a bit afterwards. He was very polite, friendly, and conversational. Surgery went great. Highly recommend!

To all of you who told me of your experiences at the periodontist...all I can say is that you saw…read morethe WRONG person. This is the guy I would recommend. Don't get me wrong because there were moments but Dr Matsumoto took the time to make sure any pain was minimized. Procedures have maybe changed over the years but all is good at least until the meds are worn off. I still have a few oxyies lying around. Seriously, I found Dr Matsumoto to be kind, patient, thorough, and concerned all during my procedure. I would highly recommend him to anyone needing that kind of service.

Always caring. Very organized. I love my dentist, Dr…read moreNicole. She's the best! They do book out quickly. So book well in advance.

I brought my 2 sons in for invisilign assessments and the doctor was nice and clear to me about…read morewhat can be done. Eventually telling me that only one of my children would qualify for this treatment. I like the honesty. I eventually have to send my other son for braces treatment elsewhere. My oldest stayed with them for invisilign and his teeth alignment has improved in only 5 months. It's been a great difference on his smile and hoping he can finish with another 5 months. The office staffs are very friendly and I like their efficiency.

Well, I finally switched dentists ( closer location to my home), and boy I'm glad I did! The office…read morestaff is great, and the dentist and hygienist were both outstanding. It was my first visit, and they made me feel very at ease with the whole process - full x-rays, teeth cleaning, and advice for future dental work. No cavities this time around! "Thank you so much for the excellent dental care on my very first visit! Your expertise and compassionate concern for the person in the dental chair (me) is most appreciated. I highly recommend this dentist! PS: the office is beautiful which is always a nice touch! Lots of parking too!

If you're looking for a great Dentist, search no further! Dr. Merchant is excellent, he's gentle,…read morelistens to his patients and is extremely professional. His entire staff is caring. I am a difficult patient, in the sense that I need extra numbing...But I'm always taken care of. Thank you to Loving Dentistry!

Bridge Replacement. Dr. Herzog and his staff do an Excellent Job in Communicating the Procedure and…read moreCosts. Dr. Herzog sets the Benchmark for Dental Excellence in the Greater Seattle Area. This is coming from a Man who has 4 Nephews that are all superb Dentists. Dr. Herzog is the Cut-Above in the Greater Seattle | Bellevue | Issaquah market. Paul Burnett Patient of Dr. Herzog

I want to start out by saying Dr. Herzog is a kind person, BUT, with what I had to go through in…read morethe year of seeing him left me with a tooth that needed to be removed (by another dentist) and an infection throughout my body. This was very neglectful on Dr. Herzog's part and if he would have checked my tooth out, I wouldn't have lost it. In July of 2025 he placed a crown on my tooth as it had a small crack, from an old filling. For the next year I went back to him FOUR times telling him my tooth still hurt. He then adjusted the bite and also said he thought I was grinding my teeth and that is why the pain. I've never ground my teeth before in my life. There was no extensive check that he did on the tooth, (the one he put the crown on), to see if there might be an infection. There was no investigating why I was having pain. I finally went to another dentist as the pain was so great and he said I had a severe infection which ate away all of my bone and the tooth had to be removed. And the bone loss doesn't just happen over night! I'm still in the intense process of getting it to where I can get an implant. This process will take up to a year and the cost will be close to $6,000. THIS NEVER HAD TO HAPPEN IF DR. HERZOG WOULD HAVE CHECKED MY TOOTH. Now I'm without a tooth and financially strapped. We did meet with him, he said he was sorry this happened, but he didn't take any accountability or offer to help me pay for his neglect. Bottom line, he should have listened to me about the pain and not just ASSUME it was the bite or grinding my teeth. I'm so sad this all had to take place, and at my expense.

Okay, I admit it, I'm hard on my teeth. I eat ice. I grind my teeth when sleeping. I bite down on…read moretape to tear it. I chew my nails. And I have on occasions used my front teeth to stripe the insulation off Romex. Thank God, Dr. Sherman, Dr. Noori, and the wonderful staff at 'The Issaquah Dentist' are always at hand clean my teeth and on occasions attend to my tooth emergencies. I'm the kind of guy that gets scolded a lot, but never at the dentist's office. The staff at 'The Issaquah Dentist' have been working together for a very long time and are the best professionals in the business. If you are new to the area, or shopping around for practiced and professional dentistry services, I highly recommend 'The Issaquah Dentist'. It's pain free and there's no scolding, just great dental care.

I have been happily associated with this dental office for many years, and I value my long-standing…read morerelationship with the practice. For that reason, I would prefer to limit my comments to my recent experience. I had two crowns that were less than two years old. Unfortunately, one came off, while the other fractured into pieces while I was eating something very soft. I was disappointed by these experiences and felt they were worth sharing.

I use my teeth as tools too much lol. I went in for a standard cleaning and Dr. Nima noticed my…read morechipped teeth and offered to repair them. I never considered this as an option and thought my smile was ruined for good. Dr. Nima and the other clinic person helping did a great job repairing my front tooth and incisor. Color match is perfect and they look natural, like I wanted. Thanks!

Don't let them pull your wisdom tooth. They overcharge then outsource it to a dentist who…read morepermanently ruined my jaw. To this day, I cannot chew. Happened 3 years ago.