This review is for the office staff. I called in October and spoke to Briana and was told that the…read morefirst available appointment would be November 30th at 11:15am. I made the appointment and received the new patient paperwork in the mail about a week later that had to be filled out. I confirmed my appointment on November 25th and again on November 28th. I then got a call from Briana on November 29th asking me the reason for my visit. I asked her to confirm who she was and if she was a nurse as I wasn't sure why after I had just spoken to her the day before to confirm that she was now calling me asking me why I was coming in. She advised they had to reschedule me due to a conflict and the next available appointment wasn't until December 29th. I told her that was not acceptable as I had already waited a month. She asked me if there was something wrong that I needed to see a doctor now, I told her that I haven't been to the doctor in a few years and needed to be seen as soon as possible. After some back & forth, both of us with attitudes she said to just come in and the call was ended. I called back about an hour later because I felt bad about how the call went. I spoke to Naomi who was really nice and confirmed that I still had my appointment set for the following day. I told her to apologize to Brianna for me as I didn't mean to give her attitude. So then on November 30th at 10:15am I get a call from Brianna telling me that my appointment has to be cancelled due to the conflict and that she was just informed by the office manager. I asked her what the conflict was, is the doctor sick? She asked me to hold and put the office manager on the phone. I don't remember her name, but she told me that a new doctor was supposed to start but that it didn't work out so Dr. Santoro couldn't handle all the appointments. I asked her when they realized this as I had just spoken to Briana on Monday to confirm and there were no issues and if there was no way possible I was to be seen today that I should have been told that yesterday so I didn't waste a day off from work. She said that she would try to get me into another location and call me back soon. I guess what happened next is my fault because I didn't confirm if it would be for that same day. I got a call 3 hours later telling me that I could be seen at the Sewell practice but not until Monday. This was not acceptable as I could not take another day off from work. At this point, I told them that I was not going to deal with this practice anymore and that it's a shame how they handled this situation.

I've been going to this doctor for 6 years and my parents have been going their for over 15 years…read more The doctors and nurse practitioners are great. The nurse assistants and ladies at the front are nice. I've never waited over 15 mins. Unfortunately making an appointment has became very difficult lately. Today I called three times and left two voice mails on their appointment hotline. They never call you back and you have to keep trying. Last time it took five calls to get an appointment. I have never had this issue before this year. I hope this will change soon because I really like and trust the doctors.

Very easy to make an appointment and seen very very quickly! I felt like my doctor truly cared and…read morewasn't just trying to rush me out. Very great experience and I would recommend them to everyone!!

I went to Dr. Renzi today without the intention of seeing Dr. Renzi. AdvoCare is a big practice…read morewith lots of doctors, and I'm not even sure who I was supposed to be seeing. Whoever she was, though, had some sort of emergency to take care of and I was still sitting in the waiting room a half hour after my appointment was supposed to be. And I'd gotten there a half hour early. So an hour in the waiting room. Dr. Renzi was on hand and "had a few moments" so he took me out of pity or kindness or both. They really didn't need to do it, especially considering I'm an out-of-towner and will probably never return, but they went out of their way to accommodate me. Once I got out of the waiting room everything was great. The nurse was quick, I hardly had to wait for the doctor, and my sample came back seemingly immediately. Dr. Renzi seemed caring but not overbearing, answered all of my questions, and put me totally at ease. I didn't even feel awkward when he asked if I was sexually active! I wish I had a doctor like this in Maryland, and if I ever find myself back in Haddon Heights (unlikely), I'll definitely know where to go.

Dr Renzi is one of the most caring and compassionate doctors I've come across…read more He care for my 93 year old dad for the last 14 years of his life. Not only did he care for him medically, he treated him with the respect and dignity most elders don't get anymore. When my dad passed Dr Renzi reached out to me and offered to assist me in any way Bless you Dr.Renzi

Dr. Schmid is a family doctor you can trust. He has great bedside manner, is very knowledgeable,…read moreand seeks to educate the patient. I highly recommend him!

I'm honestly just done with Cooper. Have been my family's doctors for years. But now every…read moreappointment, even for the smallest thing, has to get booked out 3 months or more. Whenever I call the office, they never seem to know the answer to my question so I get told I'll get a call back. I then have to follow up with them when I don't get my call back. The orthopedics seem to never have a long term solution for our issues, it's always "put a bandaid on it" options. Some nurses stations have food all over the place. One doctor prescribed my kid something that insurance wouldn't cover and 5 days later we found out could have bought over the counter. The only doctor I will not change is my cardiologist. Dr. Waldman and his office are amazing!

Absolutely awful. My daughter's prescriptions were due to be renewed on a Monday. I called on…read moreFriday. They were never sent to the pharmacy. I called on Monday. The phone says they are closed. UGH UGH UGH

For the last two yrs the same phlebottomist consistantly.messed up the fax to go to the pharmacy…read more She claimed she sent it.. Cvs never found it..id call back tell them they never received it. Can i have a confirmation number...no..never supplied one. Said it wasn't necessary.had to ask het to send it again. This went on for two yrs she made my and my sons life hell. I had manager investigate to make sure it wasn't their staff...it wasnt. So. The phlebotomist doesnt know how to properly use a fax either.. Mayb ill get a disability lawyer and sue het butt for making our lives a living hell. Ill check it out tomorrow. Theres one here right in the city. By the way people.. If u bring ur childten there..they will b yelled at.thetes only one person worth her grain of salt......joanne. Awesome person. She actually clued is in to what she does with the fax. All i know is in Massachusetts..this crap never wouldve happened. Healthcare here leaves alot to b desired.ya know the worst thing...shes been messing with my sons care. Hes on a state regulated med and it had to be done this way. She also knew if he ermt off his meds he would b hospitalized. She couldnt have cared less and always gave me a hard time. Which did nothing but hurt my son. If u need blood drawn go to a lab people please. This eoman doesnt know what shes doing. I googled it....shes putting every patient she draws blood from at risk of other peoples diseases...hep c etc. And doesnt care.

The docs are great! But when you have a 45 minute wait and have to listen to the receptionist bitch…read moreabout everything that ever happened to her life and talk about how fucking miserable she is like a 12 year old girl it's gonna piss me off and I'm gonna write about how terribly unprofessional they are. If you can get passed the garbage on both sides of the waiting room walls for an hour or so the drs are always helpful!

If I could give zero stars I would. Drs (especially…read moreGreenwood) cancel appointments for no reason, then they reschedule them months out. When you call to say hey I was coming in for a. Heck up as I need my medication renewed, they say oh you haven't been in. When you tell them you have been trying you keep canceling the front desk staff who are by far the rudest women I have ever met, will hold your prescription hostage. Leaving you scrambling and in a dangerous situation, as they did this to me for my blood pressure medication! Save yourself time and aggravation and go elsewhere!

I want to recognize Liza from Dr. Sean Egan's office for her professional service. Being a patient…read morefor many years, Liza has always taken care of me in scheduling appointments and resolving an billing and insurance issues. Dr. Egan is fortunate to have Liza in his practice as she takes on all responsibilities and insures all issues are resolved. Sean Egan, MD has taken care of me for many years. He is an excellent Urologist who takes the time to explain any and all issues regarding my prostate. My appointments are timely and productive. He has excellent followup with my PCP which makes me comfortable. While I have moved 100 miles south, I continue to see Dr. Egan because of my confidence in his skills and understanding of my issues.

Dr. Winn is amazing at what he does. He is there whenever I need him. Even when contacting him…read moreafter hours he makes sure to always get back to me right away. He listens to all my problems and I always leave his office with a resolution. Even before I became his patient it was difficult to find a doctor that takes my insurance as well as accepting new patients quickly and not having to wait weeks or months. I look forward to his visits unlike my other doctors. He seems to understand me and I never feel judged by him. Any requests you have he always makes sure to take care of. He sends me for labs when needed and gives me the requisition form right away so there's no waiting. I would recommend Dr. Winn for any patient. Any gender, sex, disabilities, age, this is a safe zone for anyone to enter. If you need a good Doctor and fast please don't hesitate to call and make your appointment. I am speaking from the heart and having Dr. Winn as my primary for almost 3 years now. I would never wanna leave him.

Dr.Winn saved me I came in that office brok I lost my fiancé and it really put me into a whirlwind…read moreand crying in his office he said I got you lets try something els. I have bipolar the one that no matter what you don't want to mov. we tried a few new meds and I'm a better me I'm up at 6:30am every morning I get my teenager up.9pm during a bad anxiety attack he answered me and I was in sock because no doctor does that in these time. He was calm as he always is told me everything is going to be okay but I'll talk to you in the morning. I'm so glad I found a good doctor thats not easy these day. plus Doctor Winn is cool laid back Doctor who genuinely cares

Excellent Doctor. He cares about his patients, gives you his cell phone number for emergencies,…read moreand will visit you in the hospital. He truly cares in an era when most doctors are collecting a paycheck. His intelligence and persistence in helping you heal or maintain good health is limitless. As an example of how he deals with clients...he keeps coupons for you, so not only will you save money from coupons he takes the time to make sure that your prescription is covered.

Dr. Patel has been retired from this Runnemede practice for quite a while now. But looking back at…read morehis care for my father, I do believe he was responsible for my dear Dad's death. He would prescribe something for my Dad every single visit that was actually something that should never have been used long term. It caused his pancreatic cancer. My family and my Dad trusted him and he wasn't to be trusted.