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    Glendora Family Practice

    4.0 (2 reviews)

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    8 years ago

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    Renzi Michael DO

    Renzi Michael DO

    5.0(2 reviews)
    2.7 mi

    I went to Dr. Renzi today without the intention of seeing Dr. Renzi. AdvoCare is a big practice…read morewith lots of doctors, and I'm not even sure who I was supposed to be seeing. Whoever she was, though, had some sort of emergency to take care of and I was still sitting in the waiting room a half hour after my appointment was supposed to be. And I'd gotten there a half hour early. So an hour in the waiting room. Dr. Renzi was on hand and "had a few moments" so he took me out of pity or kindness or both. They really didn't need to do it, especially considering I'm an out-of-towner and will probably never return, but they went out of their way to accommodate me. Once I got out of the waiting room everything was great. The nurse was quick, I hardly had to wait for the doctor, and my sample came back seemingly immediately. Dr. Renzi seemed caring but not overbearing, answered all of my questions, and put me totally at ease. I didn't even feel awkward when he asked if I was sexually active! I wish I had a doctor like this in Maryland, and if I ever find myself back in Haddon Heights (unlikely), I'll definitely know where to go.

    Dr Renzi is one of the most caring and compassionate doctors I've come across…read more He care for my 93 year old dad for the last 14 years of his life. Not only did he care for him medically, he treated him with the respect and dignity most elders don't get anymore. When my dad passed Dr Renzi reached out to me and offered to assist me in any way Bless you Dr.Renzi

    Glendale Family Practice

    Glendale Family Practice

    1.0(1 review)
    2.2 mi

    This review is for the office staff. I called in October and spoke to Briana and was told that the…read morefirst available appointment would be November 30th at 11:15am. I made the appointment and received the new patient paperwork in the mail about a week later that had to be filled out. I confirmed my appointment on November 25th and again on November 28th. I then got a call from Briana on November 29th asking me the reason for my visit. I asked her to confirm who she was and if she was a nurse as I wasn't sure why after I had just spoken to her the day before to confirm that she was now calling me asking me why I was coming in. She advised they had to reschedule me due to a conflict and the next available appointment wasn't until December 29th. I told her that was not acceptable as I had already waited a month. She asked me if there was something wrong that I needed to see a doctor now, I told her that I haven't been to the doctor in a few years and needed to be seen as soon as possible. After some back & forth, both of us with attitudes she said to just come in and the call was ended. I called back about an hour later because I felt bad about how the call went. I spoke to Naomi who was really nice and confirmed that I still had my appointment set for the following day. I told her to apologize to Brianna for me as I didn't mean to give her attitude. So then on November 30th at 10:15am I get a call from Brianna telling me that my appointment has to be cancelled due to the conflict and that she was just informed by the office manager. I asked her what the conflict was, is the doctor sick? She asked me to hold and put the office manager on the phone. I don't remember her name, but she told me that a new doctor was supposed to start but that it didn't work out so Dr. Santoro couldn't handle all the appointments. I asked her when they realized this as I had just spoken to Briana on Monday to confirm and there were no issues and if there was no way possible I was to be seen today that I should have been told that yesterday so I didn't waste a day off from work. She said that she would try to get me into another location and call me back soon. I guess what happened next is my fault because I didn't confirm if it would be for that same day. I got a call 3 hours later telling me that I could be seen at the Sewell practice but not until Monday. This was not acceptable as I could not take another day off from work. At this point, I told them that I was not going to deal with this practice anymore and that it's a shame how they handled this situation.

    Glendora Family Practice - familydr - Updated May 2026

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