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    Mark Drayer

    5.0 (1 review)

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    14 years ago

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    Bay Home Remodeling

    Bay Home Remodeling

    (56 reviews)

    We had a smooth and positive experience with Bay Home Remodeling. They completely transformed our…read morebathroom, and we are very happy with the results. Tom is knowledgeable, patient, and professional. He guided us through the entire process, including when and where to purchase materials and fixtures, and kept us informed every step of the way, including scheduling and passing inspections. His crew was efficient, skilled, and pleasant to work with. They maintained a professional attitude throughout the project and delivered quality workmanship. We were so pleased with the experience that we ended up adding a few smaller projects in our kitchen as well. Their pricing was reasonable, communication was excellent, and they delivered on their commitments. Most importantly, they earned our trust through their honesty, reliability, and attention to detail. I would highly recommend Bay Home Remodeling to anyone looking for a dependable contractor for their home renovation projects.

    We recently decided to remodel our shower and contacted Tom and his company Bay Home Remodeling…read more From the very beginning, Tom and his team were outstanding. Tom and his crew are truly amazing -- knowledgeable, professional, respectful, and very clean! We are extremely pleased with their work and very grateful for the quality and care they put into our remodel. We will definitely be contacting them again when we are ready to renovate our second bathroom. Thank you, Bay Home Remodeling!

    Lion Group Construction - ADU construction in Walnut Creek

    Lion Group Construction

    (62 reviews)

    Thank you, thank you, thank you to Udi and his team for working with me and my budget to remodel…read moreour bathroom. My number one priority when looking for contractors was clear communication in all aspects of the project, and I'm very happy to report that Lion Group Construction did not disappoint. I came in with a vision and budget in mind, and Udi helped me figure out what was actually feasible, what would put me way over budget, and suggestions to work around the limitations of our space. When the team hit roadblocks during construction due to past owners' questionable DIY methods and the age of the home, they were quick to text/call and let me know what was up, how they planned to deal with it, and always waited for confirmation from me before proceeding with anything that would differ from the original plan we'd made. If I had questions or noticed small details that I wanted to change in the midst of the work, they responded quickly and kindly. I was never worried that I would be ghosted or ignored, or that the work would be delayed as the project went on, which I know is something that unfortunately happens to many homeowners!! I'm grateful to Lion Group Construction for alleviating much of the stress of a big reno (the decision fatigue was real) and transforming the bathroom from a dank and dim space into the calming, well-lit one of my dreams. Again, thank you, thank you, thank you!

    Sending huge appreciation to Udi and his excellent team for construction we needed done on our…read morehouse. We had a tight deadline to get our house on the market, Udi came right over and intuited exactly what we needed, walked us through how and when his team would get it done -- and there they were bright and early on the first day of work. Super nice guys! They got right to it and did an absolutely beautiful job on the house, they did it right on time and for exactly what they quoted. There were absolutely no surprises, they were absolutely responsive, and the quality is perfect. So happy we found Udi and Lion, can't recommend them enough.

    Bumble Bee Construction - New siding

    Bumble Bee Construction

    (41 reviews)

    Joe was great! He gave us a quick and reasonable quote for building a large garden trellis, and got…read morethe job done the next week. He is an experienced carpenter who cares about the quality of his work and attention to detail, great communication throughout the process. We will be using Bumble Bee for our next project!

    My experience started off well. Joe was responsive, communicated clearly, and provided a fair…read morequote. Unfortunately, after a miscommunication about part of the project, which I thought we had resolved amicably (I compensated him for the materials he had already used), he later admitted he was upset and had been purposely avoiding my follow up communication. He left the original job on Friday saying he would return the following week to finish a few remaining items. After that, I spent over a month trying to get a response, with little to no communication and no explanation for this treatment. When I finally expressed my frustration, he admitted he had intentionally been ignoring me because of the earlier misunderstanding and offered to send someone to finish the outstanding tasks, "if that's what I was upset about." That level of unprofessionalism was far more disappointing than the few remaining tasks on the project. Misunderstandings happen, but they shouldn't result in giving a customer the silent treatment and leaving a job unfinished. I cannot recommend someone who responds to conflict by avoiding communication completely.

    Create Interior Design

    Create Interior Design

    (64 reviews)

    Contacted Shawn after reading reviews here on Yelp and after seeing photos of his work on Houzz. I…read morewanted to update my kitchen to make it brighter and fit in with the style of the rest of the house but needed help with what to do. Shawn took a look around, listened to what I had in mind, and thankfully told me what would or wouldn't work. He picked a beautiful quartz counter top, gave me options to choose from for the paint, faucet and hardware. He has a great team working for him. They were respectful and trustworthy. The refinished cabinets look like new. They do high quality work. He made his best effort to get things done within the time frame discussed but, as with any renovation, there were some unexpected issues that led to minor delays and affected cost. I really appreciated how his main concern was that I was happy with the end result. Before and in process photos attached (forgot to take a picture of the final product and don't want to clean the kitchen right now).

    We had discussed a major remodeling of our outdated original master bathroom for a few years but…read morefelt overwhelmed with a project of this size. We just did not know where to begin. A thorough search LED us to Shawn and Create Interior Design. He came and met with us several times to explain his process and guide us through the entire project step by step. He drafted several design concepts based on our input and refined them until we were happy. After the basics had been locked down, it was much easier for us to choose specific tiles, colors and fixtures. The lifelike 3D renderings provided a clear vision of what the finished bathroom would look like, and removed all the guesswork and stress from this project. Shawn provided us with an extremely detailed list of every item and exact cost for the project including scheduling, permits, demo, construction, inspections and every material and fixture. It was clear that we were in experienced and competent hands. We chose to have Shawn and his team handle the project and complete all of the work period his crew was incredible. Each craftsman who worked on different parts of the remodeling was clearly a skilled professional with attention to detail and pride in their workmanship. They accommodated small changes and dealt with unforeseen issues as they occurred. Despite the scale and duration of this total remodel, they kept the work area much cleaner and more organized than we had expected. The finshed result is truly amazing. We now have a totally new bathroom which is the highlight of the entire house. We would highly recommend Create Interior Design and Shawn's thorough approach to designing, documenting, organizing and implementing your home remodeling dream project.

    E&F Construction Services - bathroom remodel

    E&F Construction Services

    (153 reviews)

    Lower Hills

    The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

    We used E&F for a foundation replacement as well as seismic retrofit, including brace and bolt…read more They finished on time and under-budget, with good communication from both the owner and site foreman. I'm definitely planning to have them quote the next phase of our remodel!

    Rhino Builders

    Rhino Builders

    (26 reviews)

    We are obsessed with our kitchen remodel. Thanks to our project manager, Itay from Rhino Builders…read morefor being so organized and attentive. He was there throughout the whole project and even finished it ahead of schedule. I can't say enough great things about everyone who worked onsite. They have an amazing crew. Thank you so much.

    Rhino Builders remodeled two bathrooms in our home, but the process was far from smooth and we…read moredon't recommend them. While the final result was decent, getting there involved a series of careless mistakes, lack of attention to detail, and poor communication. The project manager and foreman consistently over-promised and under-delivered, missing promised dates without informing us and often being unresponsive. The foreman was competent when present, but he was frequently pulled away to other jobs, leading to a lack of supervision and quality control. This caused us to spend a lot of time supervising the crew ourselves to ensure they didn't make careless mistakes, which felt like the opposite of the "trust" they claim to build. Some of the mistakes were basic but significant. They hooked up our new toilet to hot water, installed door trim out-of-level so that we are now unable to install doors, and did sloppy tile work that we had to ask them to begrudgingly redo. When issues arose, they often tried to fix things hastily, for example trying to fix the hot-water-toilet screw up by installing a flexible sink hose behind drywall instead of proper piping. Even the installation of a pocket door frame had to be redone from scratch after drywall had gone up, because the crew hadn't followed manufacturer instructions and left half the screws sitting on the floor. Throughout the project, we found ourselves having to step in and correct things or remind them to finish tasks they promised, which was both frustrating and time-consuming. By the end, we did not trust them at all to do things properly. Despite the challenges, there were a few positives. The interior designer they included with the project was fantastic, and they stuck to the original budget without adding surprise costs, except for one reasonable change order. Overall they are genuinely nice people in general and were not trying to rip us off. They did try to fix the problems we identified. However, these few good points didn't make up for the overall lack of quality control and communication, which is why we cannot recommend Rhino Builders.

    Green Group Remodeling

    Green Group Remodeling

    (201 reviews)

    I had an excellent experience working with Ron from Green Group Remodeling over the last few weeks…read morewhile exploring a garage conversion. Although I've decided to put the project on hold for personal reasons (finishing a campervan project first!), I wanted to specifically highlight Ron's incredible professionalism and dedication. I did a lot of research for this project, and Green Group was the only one out of five companies that offered both competitive pricing and a payment plan that strictly followed California law. That level of transparency and commitment to legal standards is rare and was deeply appreciated. We spent over three weeks going back and forth on the quotation and contract details. Ron was extremely patient, answering every single question I had and providing a highly detailed, transparent 16-page proposal. If you're looking for a team that is thorough, communicative, and professional, I highly recommend reaching out to Ron. They will be my first call as soon as I'm ready to move forward with the conversion!

    Roy was my competent project manager and ensured that our input was valued in the process of final…read moreplanning. The marble bathroom steam room project was flawlessly executed. There were minor issues several months after the project was competed. When I research out, I got a lightning fast response from Roy and he sent Cristian who repaired both minor issues in a timely manner. I believe that after service of a project is just as important as the final finish of any project. I plan on working with this crew in the near future.

    Mark Drayer - contractors - Updated October 2026

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