This place is horrible they are just after big bucks. They don't accept Medicare or Medicareread more

Praise for Dr Schaefer skill can't be overstated! I walked…read morein with a cracked molar that I thought was a goner and Dr Schaefer fixed it with the most minimal discomfort. The whole office staff is excellent and professional not to mention friendly and welcoming.

I will absolutely never schedule an appointment here again. I took time off of work and because I…read moredidn't answer their confirmation call they canceled my appointment. I show up to my appointment and they said oh you never confirmed so we canceled it. Are you kidding me!!! I said I'd be there when I made the appointment and unless I call to cancel I'LL BE THERE!!! On top of that the receptionist went back and forth arguing with me on don't you have to confirm your appointments at other places...However this same place if you call to cancel the day before because your sick they won't let you. Horrible service!!!

So glad I listened to my son and went to Hertel Family Dentistry! They were able to get me in for…read morean appointment in a timely manner and fix my recently chipped tooth. They are reasonably priced and offer affordable payment plans if needed. My son is always going on about how they offer Perrier water while you wait and have fancy embossed dental cards. The care I received as a new patient was amazing. The office staff is friendly and makes you feel so welcomed. The office is clean and cozy! Will definitely be going back.

I've been a patient for years and their basic care is ok however after the cleaning it typically…read moretakes about 30 to. 45 mins for the dentist to come in for the exam - unacceptable, I usually leave - it's rude and ridiculous.

The only interest at this practice is not helping patients. ITS ALL ABOUT BILLING THEM!! Benn going…read morehere for a long time and had always and I mean ALWAYS. have had a cleaning and left and my insurance covered it like the usually do. But now the cleaning has turned into perio maintenance. WHAT? Isn't brushing and flossing your own teeth perio maintenance? Now my insurance only covers part of it because they changed the name. WHAT A RIP OFF OFF OFF!! UNBELIEVABLE!. I have to pay the remainder. Cleaning is the same as it's always been. Absolutely nothing has changed. PLEASE AVOID THIS DENTAL OUTFIT!!!!!!!!!!!!!!!!!!!!!!!!

I switched to Buffalo Dental Group about 10 months ago and I am so pleased that I did. Dr. Bernie…read moreKolber and his team are the best. They truly believe in non-invasive dentistry and went to great measures to save 4 teeth that a periodontist said had to be removed and replaced with implants. I saved a lot of money, time & pain. I totally trust Dr. Bernie & his staff with my dental care. His office staff is very professional and welcoming. I actually look forward to the office visits!! It has been a great experience. I would highly recommend Buffalo Dental Group for your dental needs. Karen K.

The wait! Not only me, but another client was not happy about his wait…read more Also, the receptionist was busy making / taking phone calls for the office. Had to wait in line to check in...

When I have dental insurance, I've been coming here. I moved for a time and experienced another…read moredentist, which was totally great as well. After coming back here, I've noticed some changes. Yeah, they could update their office a bit - but if it works, it works. My issue is that, upon returning, I've had a newer dentist that doesn't have bedside manner. Very gruff, short and to the point, and not really explanatory. I can be alright with that if you're competent and good at your job. But, in the times I've been, it seems like he goes out of his way to activate my gag reflex. Yes, I have one and I warn people about it - but if you're in my mouth and then just start wriggling around, of course I'm going to gag. What was the reason for you to start doing that? And, if there is a reason, let me know - part of a gag reflex is a control thing. Also, if I've just gagged, don't ask if you can try again 10 seconds later - there's a process to gain composure and it takes time. I've worked with a bunch of dentists. The best ones operate on a consent model - "I'm going to do this now, okay?" is a very clear and powerful question. It makes the process easier and it is communicative. The hygienists here are usually pretty good. Friendly and probably trying to make up for the fact that they have someone who doesn't relate to patients well. Cleanings have been generally pretty good for me in the past few years. Quick, easy, and I'm out. I miss Dr. Burgler! Lastly, I sent in a payment a month ago yet got a reminder bill for the same payment. I'm pretty sure it's their office not processing the payment quick enough - not me having never sent a payment. So, how about a chill?

I've always been happy with Dr. Bob's - until today. Scheduling has been so difficult. I tried via…read morethe website & that doesn't work. No available appointments. Ugh!

This place accepts Medicare and Medicare supposedly yet they have not taken new patients in several…read moreyears the doctor I spoke to was very rude

Dr Vogt and North Buffalo Dental will be my dentist until she retires! I had a VERY bad experience…read morewhen I was younger and was dentist-phobic for years. Dr Amy and the staff at NBD have always been super friendly and have done a great job with all my dental issues. Yes, the office is dated but the staff is excellent so who cares what it looks like? The negative reviews are all years old but I've been going there I think 4 years now and they've been nothing but amazing. This place feels like family and they've got a patient in me for life!

Great dentists and staff. Got me in for an emergency appointment after having problems with another…read morepractice.

It had been quite a while since I had last seen a dentist, let's just say that. I had noticed two…read moredifferent gray/dark areas on two of my lower teeth and was concerned about the little gap I could feel where the bottom of the tooth ended and where the gums began. First appointment was just an initial check-up and cleaning. The staff are all very friendly and the atmosphere is very relaxed. I was a bit nervous about my next appointment though, where the doc would get rid of that decay and fill it over. Never had a cavity in my life, now I'm 43 and it's all coming apart!! I went in for the fillings and wow, let me tell you - #1, I didn't even feel pain from the lidocaine injections given to numb you all up for the actual procedure. Just a bit of pressure. #2, I felt absolutely nothing during the actual removal work. And no, half my face wasn't out of commission nor did I drool or speak very incoherently lol. I do not have insurance, so I was pleasantly surprised by their prices. 10/10 will return as long as I live in this area!! NOT RELATED TO THE PLACE OF BUSINESS, JUST AN OBSERVATION FOR PEOPLE WITH NERVOUS HABITS---- However, I will warn any people with nervous habits that involve chewing or biting on your lips: the total numbness is going to cause you blisters the next day. I noticed myself doing it soon after the appointment and thought "OKAY you're going to have to stop doing that..." but alas, by the next day I had a weird looking sore on my lip where I bite it, pretty subconsciously, until now. Luckily that healed quick. But that's my own damn fault.

If you're a busy person looking for a business professionalism and communication skills, this place…read moreis not it. New patient and found another local dentist who was able to see me without a "waitlist". Confirmed my appointment, double booked my slot, didn't receive communication that my appointment was given away to someone else. Walked in and questioned as if I had no appointment at all. This was not a good experience for me, my schedule is super locked tight busy and this business dropped the ball and made it worse with their lack of customer service. I was spoken to from across the room which was distasteful. I found a friendly dental office over the phone after this horrible experience, they were nice enough to fit me as a new patient.

Excellent - very friendly and kind to those afraid of the dentist. Dr Burke is awesome. Been coming…read moreto this office since I was in grade school. Makes me feel like they care and they listen. They also don't make you feel like you're just another patient.

I decided to come here I am so very pleased that I did They are excellent Dr Ellen Lippa gave me my…read moresmile back The staff is pleasant The hygienist (Rebecca) cleaned my teeth almost pain free you are also waited on in a timely manner Jaclyn Haley Hannah Kudos for all you do!!! Love my smile again

From the owner: Western New York Dental Group Buffalo Main St offers comprehensive dental care to patients of all…read moreages in Buffalo, NY. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.

There's a lot to like about this place: it's in a cool, welcoming old historic home just outside of…read moreEmwood, with nice desk people who take your temp to keep contagion in check. Dr. Martinez is awesome--funny, conversational, remembers things about you from previous visits, etc. More to the point, however, when I asked during a regular cleaning about Invisalign for some cosmetic improvements to me teeth, he said that he could do a procedure (selective grinding with some additional bonding) that would accomplish the same thing for much, much cheaper. So I gave it a go: and $240 and about an hour in the chair later, my teeth look light years better than they did before. We'll see how the bonding holds up (although at that price, a couple of years is easily worth it), but I can't really imagine what else I could want out of a dentist's office.

I have not been here in several years since leaving the area. During the time I frequented D&D…read moredental I found the staff to be efficient, friendly, and invested in their patients. Dr. Martinez genuinely cares about his patients also which does go a long way. His warm demeanor and acceptance of my insurance almost entirely for all procedures had me continue to go there despite the fact that waiting for anything other than a cleaning was often an hour or more beyond the appointment time. That being said, having now been removed for several years, but still seeing dentists regularly, flossing, brushing and getting regular cleanings all of the work I had done there has deteriorated. My crown wasn't sealed and caused the tooth beneath to decay leading to a root canal and infection--- an infection that has been in the tooth long enough to calcify the roots; the fillings have fallen out broken or needed replacing. Several teeth that have been worked on have had to be repaired. While I understand that the fixes and fillings aren't permanent or guaranteed, they have all simultaneously started breaking down and seems to be too coincidental.