Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

At noon, we were without water and I called L&M based on positive reviews from other customers. I…read morewas amazed that they were able to come within 2 hours, assess the problem, and install a new pump and holding tank the same day. Dan and his team are very knowledgeable and efficient. I'm so glad we called them! They even changed the filter in my basement and checked our spigots in the bathrooms and kitchen to make sure that they weren't clogged. I asked about shocking the pump, and they had already put in tablets to take care of it. Fantastic service and very reasonable price.

Our tenant was without water and Dan fit in the appointment in his busy day. He was fair and…read morecareful of trying to limit my cost. The problem was fixed and we are so pleased! WAAAY better than the competition! Thanks!

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

Without a doubt, their response time is incredible. Had a small pin hole in a copper supply line…read moreand they arrived within 1 hour. Courteous and kind. Explained the repair and addressed it right away. I highly recommend and appreciate these guys. You could not be in better hands. Kudos!

The principal complaint is The Roberson 'Magic' invoice - dollar figure with NO cost itemization…read morefor materials/labor - a retail-based estimate of materials (a la Home Depot) and a reasonable estimate of the hourly labor charge ($ 160/hr/plumber) provided a $ 650 - 700 invoice compared to the Roberson 'Magic' invoice of $ 965. Additionally, the buyer's name was incorrect - a minimal requirement for a valid invoice is correct buyer information. Request to change name was apparently ignored. Transparent, itemized invoice is needed, not required by law, but required by this buyer; correct buyer information, required.

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Locally owned. Great maintenance contract options. Great customer service! HVAC, Plumbing and…read moreElectrical services offered.

Horrible experience. I hired them for a major job and they completely messed it up, pretended they…read moreweren't responsible, lied and evaded. It ended up being months of headache and thousands of dollars in cost.

Holy cow! What a great job they did!…read more I am a tough customer. I have 40 years of experience in various trades and demand perfection. The very skilled plumber, Mike, delivered. I am thrilled with outcome. Great value as well. In addition, the entire group, from owner to supervisor to on-site plumber, is genuinely nice and authentic. Very impressive.

I asked Steve to install a hot water heater... Said he would made an appointment, and never showed…read moreup. Very unreliable.

Steve gave us the best quote on a water heater replacement. He provided high quality work and…read morecompleted installation on time with no additional costs. Great service, great guy.