Great food! Better service! I would recommend the Greek wings and the buffalo pizza. Great local place. read more

Extremely Unprofessional Treatment of Customers Based on the video circulating on social media, the way these customers were treated was completely unacceptable and unprofessional. The customers apparently decided they did not want the food and had not eaten or touched it, yet employees/management appeared to insist that they pay for it and threatened to call the police when they attempted to leave. What made the situation even worse was someone following the customers toward the door, allegedly calling them names such as "thugs" and "thieves." That kind of language has no place in a restaurant, especially when dealing with customers who are trying to leave without causing a confrontation. If the customers did not eat the food or take possession of it, there were much better ways to handle the situation. Management could have simply taken the food back, explained the policy calmly, and avoided escalating the situation. I wasn't personally there, so I'm basing this review on what is shown in the publicly circulating video. However, the behavior shown was enough for me to say that I would not feel comfortable spending my money at this establishment. Customers should be treated with respect, regardless of their race, appearance, or whether there is a disagreement over an order. Threats, insults, and confrontational behavior are not the way to handle a customer-service dispute. read more

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Mario's Pizzeria is in dire need of customer service training. Instead of resolving an order dispute with basic courtesy, management and staff quickly turned hostile, threatening police involvement and aggressively forcing customers out the door. A business establishment should resolve complaints more professionally, not intimidate and disrespect its customers. I strongly recommend supporting other pizzerias that treat people with more respect. read more

Ordered a pizza and it was mushy & gross. Didn't even eat it, just said to take it back. But then the employees were angry that their gross pizza wasn't going to be eaten, so they insisted that we pay for it (which make no sense, who pays for food they're not consuming or leaving with?). Anyway, the employees are foul-mouthed, and they told my coworker that they'd seen her before, even though she's never been there before! I guess they think all black people look the same. ‍ The owners need a complete revamp of the menu, the quality of the food, and the staff. read more

RACIST EMPLOYEES DO NOT BRING YOUR BUSINESS HERE. I ordered some items off the menu, and the wings where awful, they tasted disgusting, so I spoke to them about it and said I was a "thug" and assumed I was not going to pay for my food. All I wanted was for them to acknowledge that the wings where disgusting and see if they could reimburse me or exchange them for something different because I didn't even finish them nor did I wanted to take another bite of that food. They felt offended and started being NASTY INDIVIDUALS. Saying "the customer is not always right" "we don't do that here" referring to reimbursing or exchanges. The gentleman kept saying "you always do this" THIS WAS THE ONE AND ONLY TIME IVE EVER BEEN HERE AND THE EXPERIENCE WAS ENOUGH TO WARN PEOPLE! DISGUSTING FOOD DISGUSTING EMPLOYEES. Here some photos for reference. read more

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https://www.tiktok.com/t/ZTDtAo8Tu/ Avoid going here unless you're toothless. If you dislike your meal and ask them to correct it, they won't. They'll accuse you of stealing and threaten to call the police. The ambiance is perfect if you like disrespect and racism served piping hot read more

Crappy service my food had a fly and I tried to return it and they refused and said I still needed to pay for the food it's very low quality and they followed me all the way outside like tf who does that! read more

Mario’s Pizzeria - Rude manager - Pizza Near Me - Edgefield, South Carolina

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Absolutely disgusting behavior from the people running this restaurant. Using racial slurs toward customers and threatening to call the police because they wanted to return food they were unhappy with is completely unacceptable. There is absolutely no excuse for treating people this way. If a customer has an issue with their food, you handle it professionally--you don't resort to racial insults, intimidation, or threats. The way customers are treated says a lot about the people behind a business. I would never feel comfortable supporting a restaurant where this is how customers are allegedly treated. There are plenty of other places that deserve my money. read more

Poor quality and customer service They decided to give very soggy low quality food and complain when they are called out for it. Why should anyone have to buy soggy food? read more

Shut down immediately! So many disturbing complaints and there's a pattern to it. Even before the viral video there are many food complaints and constantly being "banned" for sticking up for yourself. I thought restaurants are meant to have good service. read more

Rude, the food is mushy and they refuse to help if THEY make the food wrong...how is that customer service? read more

Mario’s Pizzeria - Pizza Near Me - Edgefield, South Carolina

Decided to try this place while visiting the area on a work trip and was racially profiled by the server. I've never been asked to pay for a meal before it comes to the table. I thought she was joking and after waiting for the food was informed that I needed to pay before receiving my food. I DO NOT recommend this place at all! Please consider other options. read more

The food and service were 2 stars at best. I hate I wasted money and time for such a bad experience. Hopefully, I can save someone from doing the same. Pizza dough taste frozen and cheese didn't taste fresh. Salad may have been the best thing. Seems the friends and family is what keeps this place open. read more

Rude and 0 customer service food was not tasty and refused to accommodate me, unless you look like them I wouldn't go in very obviously racist! read more

Waitresses that hosted made some racist and rude comments upon serving food. We asked to take it back as we like to leave and they threatened to call the police to pay. I told them i will not be eating at an establishment that host these manners. They could improve on food and services plus ambiance giving Confederate flag vibes. read more

HORRIBLE service at this restaurant. They are extremely unprofessional, they told me "the customer isnt always right we dont do that here" because i asked for a refund on disgusting food that i didnt even touch. and I say disgusting because it looked like slop, which is why i didnt eat it the first place, THEN they told me to pay and leave for something i didnt touch. The waitress Shelby is absolutely rude and combative, I told her she was unprofessional she said "I wish I cared" and their regulars are rude and combative aswell. You will not have a good experience here if they don't know you. They only treat regular customers well, which is fine and dandy but just cook in your house for your friends if thats the case. If i could give them zero stars, I would. read more

Unfortunately, my experience here was extremely disappointing. The staff was rude, dismissive, and made me feel very uncomfortable from the moment I interacted with them. What was especially concerning was the way I was treated compared to others. The behavior came across as discriminatory and showed signs of racism, which is completely unacceptable. I understand that everyone can have a bad day, but customers deserve to be treated with basic respect regardless of their race or background. The way I was treated was unnecessary and left a very negative impression. The pizza itself is not worth overlooking the way customers are treated. I hope management takes these concerns seriously and addresses the behavior of their staff, because no one should have to feel disrespected or discriminated against while simply trying to enjoy a meal. read more

They do not care that they are providing Unprofessional service , Wet wings- looks boiled instead of fried. read more

Mario’s Pizzeria - Wet wings - Pizza Near Me - Edgefield, South Carolina

Service is terrible, food, environment. 0/10 Service is terrible, food, environment. 0/10 read more

They are racist and could careless if they give good, professional customer service. I saw a couple of people treated like crap and other random customers yelling obscenities at them too. Food was boiled wings with buffalo sauce. Nasty... no never! read more

Very Racism establishment! If I don't like my food as a customer and as a Business it should be returned ! The servers are extremely rude and no one should come here and waist their hard earned money . Hopes this place closes ASAP read more

There was a round woman shaped like patrick from spongebob that had yellow star earrings that was really rude and an elderly man with only 2 teeth who were very unprofessional. Establishment was not clean nor was their appearance, they acted like thugs with no respect, there were also roaches. Do not eat here unless you're one of their brother sister cousins. read more

shelby and that old man with the receding hairline were extremely racist and unprofessional. food did not look like it was cooked with quality and the customers vocally supporting the racist behavior is a big No from me read more

The food was extremely disgusting and completely unappetizing. The wings looked as though someone had spit on them, which was very disturbing. I immediately informed both the waiter and the manager, but instead of addressing my concerns professionally, they became upset because I no longer wanted the food. read more

This establishment extremely fucking racist. The food is disgusting. The manager is not only absolutely aggressive, but so is the cashier do not bring your money here they are not worth it. They are not welcoming and the place has a nasty smell. The pizza was also overcooked so hard read more

Good food, good service, and overall professionalism is scarce here. Wouldn't recommend.

Wouldn't recommend anyone to eat here the pizza was very doughy the wings were very soggy like they rushed them fresh out the freezer plus the so called privileged workers are very disrespectful wouldn't recommend to anyone read more

Pizza was undercooked and burnt at the same time, barely any toppings service sucks ahh

Disgusting, the way they treat those ladies in that one TikTok video, this restaurant need to do better and have some customer service training, the only lady saying she doesn't care that she's not being professional and the man that was intimidating the women is very disrespectful and hateful. All because they didn't like their food and gave it back to them. What an AWFUL thing to say the least. Do better read more

Poor food quality and horrible customer service. Staff is defensive and argumentative rather than understanding and helpful.

Shelby, a worker here, and the owner verbally assaulted and degraded two customers simply for wanting to send back the wings they ordered. The owner called the women "thugs" and said "you always do this" referring to black people. Their behavior is a direct reflection of the way they treat their paying customers and how they handle customer dissatisfaction and feedback from customers. The level of blatant racism and unprofessionalism from their owner and worker is astounding. I would suggest spending your money elsewhere. Their chicken is fake meat and undercooked. Their pizza is flavorless and cardboard texture. Their food is gross, just like their owner and staff behavior and attitude. read more

The staff was so incredibly disrespectful and food was mediocre. Don't waste your time or money!!

Wow where to start. I ordered two sets of wings(6) and when I received them they were COLD and seem as though they had been sitting out for some time. I then asked for my order to be re-made fresh, to which they then adopted an attitude & told me they not that they COULDN'T, but that they WOULDN'T. Very UNPROFESSIONAL & very RUDE. It seems to me they have no understanding of customer service therefore I spent not a cent in the establishment & never will be in the future. read more

Worst experience ever . Racist and will be mad when they find out you don't like your food.

Awful! My food was mushy. The staff was horrendous and racist. Shelby needs to be fired immediately!! The restaurant itself wasn't too bad. Music wasn't too loud, the lighting was fine. But the service was just terrible! read more

Food was terrible and service was worse. You'd be better off spending your money anywhere else. Good luck

I had a very disappointing experience here. I waited over an hour for my food, and when it finally arrived, it was disgusting. The pizza was slimy, and the dough appeared to be undercooked. The employees had nasty attitudes, provided terrible customer service, and were racist toward me. I also heard them using racial slurs, which made me feel extremely uncomfortable and unwelcome. Based on my experience, DO NOT EAT HERE !!!!!! read more

If I can give it a zero , I would . I was there with my fiance ordered some wings and pie. It was not the best, it wasn't fresh, but we still made the best of it. Both my fiance and I had stomach aches the whole after noon and the following day. I had to call out of work. Never again !!!! read more

Disgusting food and there was roaches in the restaurant. I would never in my life ever go back to this restaurant.

The Food was not acceptable and when I asked to get a refund they said no because I already ordered it. They called the cops on me because I tried to get a refund, while leaving the establishment they said the customer ain't always right here Nigga. Very unprofessional! read more