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    Marine Industries West

    3.5 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    The Boat House of Anaheim - Lots of good trips to cat on this boat... solid

    The Boat House of Anaheim

    (38 reviews)

    Tim and his team have been amazing! We recently purchased a beautiful preowned Grady White 232 and,…read moreas boat ownership goes, we needed to have some work done on it. Tim has been fantastic! In fact, he accommodated us on a day that the shop was closed in order for us to drop off the boat. The work they've done on the engine and steering have been top notch. We highly recommend The Boat House of Anaheim!

    Purchased my first boat here about 5 years ago. Couldn't have been any happier with the way things…read morewent. Capt joe and Tim are very thorough from start to finish. Really appreciate Capt joe taking extra time to help me with the boat and take a extra 2 hours to teach me all about it and help me since this was my first fishing boat.... Now fast forward about 5 years. I have returned to the boat house after searching for another boat. Wanted to upgrade into something that my kids and I could sleep on and have some awesome fishing trips. Have been looking for about 3-4 months and I found the boat here once again. This was a big purchase $100k+ . Once again tim and Capt joe were not pushy and extremely helpful making this purchase process easy and stress free. I couldn't be any happier with the boat I purchased. When it came time for the sea trial the owner of the boat came along as we were able to meet, it made the process that much more enjoyable. Knowing who I was purchasing the boat from and seeing how well the boat was maintained and cared for was a added bonus! Just want to thank Capt joe and Tim for their professionalism. Little side note; after purchasing my new boat , I consigned my old boat with them. It was sold in less than a week!!

    Sun Country Marine Group

    Sun Country Marine Group

    (36 reviews)

    I bought a Nautique G23 from Sun Country Marine in Newport Beach during COVID, when boats were in…read morehigh demand and inventory was tight. Despite the circumstances, the experience was outstanding from start to finish. Derek, my sales rep, was professional, responsive, and great to work with. The business office secured me a fantastic loan rate and handled a complex registration process with ease--they registered the boat in Arizona so I could run legally with an AZ number on Lake Havasu, while still sending all billing and documentation to my home in Newport Coast, CA. They made a potentially complicated process completely smooth. Mike, the owner, was hands-on throughout the deal. It's rare to see an owner so involved, and it really shows in the way this dealership operates. Since the purchase, I've been working with Jim, the General Manager and Service Manager at Sun Country Marine in Lake Havasu, and he's been awesome. Whether it's routine service or helping in a pinch--like the time I rolled through on a Saturday with a dead battery--Jim gets it done. He swapped in two new batteries on the spot and had me back on the water in no time. That kind of service is hard to find. Sun Country Marine is a top-tier dealership with a team that truly cares. From Newport Beach to Lake Havasu, they've taken great care of me, and I highly recommend them to anyone in the market for a boat or reliable service. -- Troy Barnes, Newport Coast, CA

    Would recommend this dealership to anyone and everyone. Michael made the process very effortless…read morefor our first boat purchase. We left this dealership knowing we were given the best deal and received the best support. Thank you to Jourdan as well for making the financial side of the purchase seem seamless. 10/10 experience.

    K & H Marine - Trailer getting hit by drunk driver

    K & H Marine

    (11 reviews)

    Tried to get a trailer this lady had listed on marketplace. Ended up getting in touch with Bob the…read moreowner of this place I would assume. Came all the way out to look at a trailer and the guy didn't have the pink slip and wasted my time. No customer service or seemed like he couldn't care for my business or not

    First off let me begin by saying Bob at K and H marine is a true gentleman. There isnt any…read moredillydallying around. No BS. I called him about a year or so ago thinking the insurance company that hit my trailer with tye boat on it would reimburse me for tue damages to the boat and trailer. One year later they finally did. I have a Bob a call and after a quick refresher about last year he remembered who i was. A brief conversation about a few trailers on his website and i got started on this project. He showed up with his mechanic/technician Ponch. Assessed the damage to the trailer and boat. I knew trailer was done for. But i had to go about this the best way i could in terms of money. Insurance didnt give me much to work with. We agreed on a trailer he had. Ponch came by the next day and picked the boat up. Old trailer too. And they were off. Bob gave me updates on what was being done to the trailer and boat and such. After a weekend i got the call on a monday...."boat and trailer are done". So i ran down to his yard. And boy was i shocked and excited to see my boat on a new trailer. Attached are before and after pictures. This is what 54 or 55 years in the business shows for. The man knows what he is doing. I paid him for the work and he offered to follow me for a short while to make sure i was ok hauling the boat. And that it did not do anything funny while on the freeway...like fishtail. The old trailer i wasnt able to go passed 55mph. I was able to give it a test and I hit 60mph then hit 65mph but stay at that speed too long before traffic hit. Trailer ran fine. No funny business. From now on if I need to get anything done with my trailer or any questions about it, Bob is the man im going to call. Thank you Bob.

    Inland Boat Center - We are located at 
31700 Grape Street
Lake Elsinore, CA
92532

    Inland Boat Center

    (94 reviews)

    I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

    I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

    Marine Industries West - boatdealers - Updated May 2026

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