I recently had LVP flooring installed in our home, and about a year ago had carpeting done as well,…read moreboth through Your Floor Store--and we couldn't be happier with the experience. From the start, Debbie in showroom was friendly, knowledgeable, and patient. She really helped guide me through selecting both the carpet and the LVP, making what could have been an overwhelming process much easier. Rich, the owner, came out personally to do the measurements and took the time to answer all of our questions. When it came to installation, Dylan and Louis were fantastic. They were professional, polite, and respectful of our home. They worked efficiently, kept everything clean, and made sure to answer any additional questions I had along the way. They went above and beyond. The final result looks amazing. We are so pleased, and the entire process--from start to finish--was smooth and stress-free. I have added before and after photos We will absolutely be using Your Floor Store again for future home projects and would highly recommend them to anyone looking for quality flooring and excellent service.

Great experience!…read more The staff was very helpful throughout the process to find the best floor for my rental apartment. Usually staff in these type of stores ignore me cuz I'm a young female millennial; however, staff here was quick and delighted to serve me. I will be back for my next flooring need. They let me take home samples for the night and see which matched the room best. Even went above and beyond to divide the 12 foot cut into two sections. Couldn't have asked for better service

The reason i am giving 2 stars is because the man named ray who works there is extremely nice! But…read moreotherwise i would not use this company or recommend them. I had a install for my daughters room scheduled between 9-12. I had work at 3 that day. When 12:30 rolled around and no one showed up or called, i gave them a call. They told me the guy was running late and would be there shortly, 1:30 rolled around. Not even a call or anything mind you. 2:30 rolled around. I called again and said this was ridiculous and now they were 2.5 hours late. (Meanwhile I've been waiting since 9am). They said he would be there shortly. I had to call out of work! He finally showed up around 3:30. 3.5 hours late. And not even an apology. The carpet is not even attached all the way in the corner of the closet. It's not even worth trying to have them come back. My mom used them too for her stairs in her house. They said install would be between 1-4. 4:30-no call. I called, they said running late. Same story. Hours go by and not one person follows up to tell me what's going on. They showed up at 6pm. 2.5 hours late again. I would never use this company again because of how unprofessional they are when workers are running late. I lost a day of work and was not compensated by carpet your world in any way. I couldn't even get a phone call letting me know they were running late. Do not use this company unless you have an entire day to wait around for them.

Very helpful. Bought wall to wall carpet here at a good price. The sales man honored his word he…read morewould refund my deposit if I changed my mind. I did change my mind. I got my deposit back as promised and then later decided to buy what I had looked at originally, so put down another deposit. I really appreciated that level of customer service. A very nice experienced professional measured the house for carpeting, coming at time of appointment. The installers did a good job with installation. My only complaint would be that the four bedroom doors wouldn't close afterwards and I had to have them trimmed down. I understand that is quite routine, but I didn't find that out from the carpet company themselves, but from someone visiting the house.

Reasonable pricing; great, caring attitude, performs an excellent job on time…read more Why go anywhere else?

Quick response time, very courteous owner. Cares about his…read morework. Called him for one commercial office carpet cleaning. Did such a great job had him come back to do do All of the offices. Highly recommend reasonable pricing..

Hi There Main Street Carpet To those reading this ....We…read moreHIGHLY recommend!!! Hands down professional work. Beautiful work!!!! Chris, Mike and Mike installed and were unbelievable!!! Can you tell we are happy? thank you so much. You have a great business and an amazing team.

I'm editing my previous review and giving this company a resounding 5 stars. It took a little while…read moreto get our shade repaired and reinstalled but Jet called and let me know that they were backlogged and apologized for the delay. I'm very happy with how they repaired and then reinstalled our vertical shade quickly and very easily. They were on time, polite, friendly and professional. I would highly recommend this company.

Excellent experience. Jerry was great to work with, highly recommend him. The store has a vast…read moreselection.

Great place to shop for flooring. Knowledgeable staff, huge inventory and great prices. I…read moredefinitely recommend.

Best Cut carpet just finished my kitchen floor and it looks great! I got vinyl flooring from them…read more It took a while for it to come in and I had to change my flooring choice because my floor was not going to be available from the supplier. Dan the owner already had some replacements set aside when I came back in and his choices were great and very close to my original. So I was able to pick a new floor with ease. The installers were wonderful! They definitely earned their money. This is the third time I have used them. One was to carpet a stair and the other two times were for flooring. Highly recommend them!

Best Cut Carpet made me a happy customer once again. My stairs and hallway needed new carpeting and…read moreI went right to Best Cut since I was so pleased with my laminate flooring job. Great customer service, great help ( thanks , John! ) and great installers too. I highly recommend this local business! Danny is the best

I'm so happy I found this company from google and Yelp. I went with custom stair runners because…read morethey had outstanding reviews and I am very happy with the outstanding job . The whole staff is very friendly and very knowledgeable. Vivian helped me pick the right rug for our house. She gave great advice and I'm happy I listened to her. The owner Adam did a very outstanding job and made my stairs look very elegant and beautiful. Most important he made my stairs safe and now it's not slippery like before and the rugs didn't take away the beauty of the stairs. Adam also made me a front door mat which matched beautifully with the stair runner rug. Best quality rugs and professionally installed the right way. Every that comes over is very impressed by the rugs and it looks beautiful. Thank you custom stair runners.

Wonderful job!! So happy that Adam and his team could put stair runners in for a much better and…read morehomier look. They also add significant comfort going up and down the stairs. Highly recommend Adam to help with any stair runner needs - he comes promptly on time and very polite and professional.

Amazing work and very professional - 7 years later and i can just die happy sprawled out on my…read moregorgeous hardwood floors. This group of guys laid absolutely beautiful 'top quality' hardwood floors. They did an amazing job - we chose a two tone very good quality hickory floors. 7 years later they look brand new. I was in their shopping center today, and remembered I been meaning to do a review. So 6/7 years later... I just now took a few pics. I flipped area rug to show floor well. Honestly this high traffic area has alway been exposed. I only recently am trying out large area rug (pets love it and high traffic area). Thing is - floors are holding up BETTER THAN ME. GROUP of guys started and in like 2 days, 20 year old carpet up and out, and gorgeous floors installed. 2/3 days - I was like in shock. They were so accommodating with helping me coordinate with my dogs and all details that come with this huge job, such as furniture and dogs... Love floors - they absolutely exceeded my expectations. They were all GREAT.

Once again I had a wonderful experience with Tony (and Sean) at Reality Carpet yesterday!! The…read moreservice is beyond incredible, and they're professional knowledge and helpfulness is top-notch...Had a kitchen runner made, and was extremely pleased with the results...Was done in less than 24 hours, with such a beautiful end result! I highly recommend this carpet store to anyone looking for quality customer service, and very reasonable pricing...

We purchased a remnant carpet for our daughter's room 2 years ago. The staff at Empress was…read moreextremely warm, accommodating & knowledgeable. They edged the carpet and delivered it as promised. As for Duke as he was extremely helpful. On Thursday December 28, 2017 around noon, we returned to Empress Carpet Sales to purchase our 2nd rug. Duke not only remembered us as prior customers, he & his staff were once again knowledgeable & friendly. Pros: knowledgeable, friendly staff, great prices, lots of parking Cons: none, really! (Well, I guess they could offer free back massages). This place epitomizes customer service. Overall, our experience with the Empress Carpet Sales was positive. We were in & out within 30 minutes. Empress has a great selection of remnant carpets which can be edged as rugs. We have no complaints about Empress, and will return for all of our carpet needs. If anyone has any questions Empress, leave a comment to my review and we'll get back to you.

Great service, friendly and helpful. I needed certain smaller pieces for my dog to use on my…read moreslippery floors. They were so accommodating and cut every one to size.