Why is it that everyone that works here is in their 70s?!? I mean that staff is soooooo old!…read more Macy's seriously need to try and get with the times! It's not that old people can't sell or aren't great to talk to or aren't helpful... not what I'm saying here... I'm just saying that if they want to survive the times they need to get fresh, vibrant, and hip. Macy's is like an old dinosaur that is dying a slow death. Their merchandise is dated in a lot of cases, their displays are dreary, their stores are old... they need an update! Upgrade upgrade! I'm not exactly sure why I even come here anymore... I rarely buy anything... even if it is on trend or stylish because the presentation here is just BLAH! It makes everything seem "less so". I know I'm sounding like a punk... but I'm 52 and even I feel like this place is out dated when I come in.

My wife was purchasing a bra. There was no check out in lingerie. Went to the exchange desk and of…read morecourse they only did exchanges. Went over to the tennis shoe department and was told the could only ring up shoes. Went by sunglasses and got the same song. Finally went over to shoes and they checked us out. If you want us to visit your stores, be more flexible and not have "this item only checkouts".should have gone to Von Mayer!

I was attending The Atlantan magazine's "Men of Style" event and needed current/stylish clothes to…read morewear. Nicole spent an afternoon shopping with me and helped me pick out the perfect blazer, pants, and shirt. They still get compliments when I wear them and look great.

Nicole helped me revamp my wardrobe before a move from Atlanta to Denver. She first went through my…read moreexisting wardrobe and quickly figured out what I was missing. She then took me shopping to fill in the gaps in my wardrobe. She was patient with me and listened to my likes and disliked as she made suggestions for new key pieces for my wardrobe. From start to finish the experience was excellent. I highly recommend Nicole's services.

I just wandered into moops and loved their merchandise as well as its owner, who was incredibly…read morehelpful and really fun!

Great boutique in Alpharetta. Carolyn can read her customers & select the best combinations for…read morethem. Think comfy stylish clothes for work, casual days or date nights. So many choices of stylish looks! Love the intimate feel here & unique brands that include Tulip, StarkX, SuzyD, Toms & LisaTodd & more! Tired of no assistance when you are @ the mall, then take yourself to Moop's & enjoy real customer service!

Abi has styled me for two professional photo shoots, and I could not be more pleased. She gets…read morethemes and direction beforehand, brings endless options, and is the epitome of professionalism. She brings her A game every single time. You won't be disappointed.

Amazing! Abi styled my nieces beautifully for their photoshoots. She was fully prepared, in tune…read morewith the vision...really took the experience to another level. All within a very slim timeframe. I highly recommend her services!

I visited here for the first time recently. Dillard's has always had an amazing shoe selection!…read more This location was no different. My friend's mom was boot shopping and she was able to find some really nice boots on sale. The service received was ok. The lady assisting was helpful. Overall, this Dillard's is nicely arranged and carried top end brands. We didn't browse too much but I was impressed with what I saw.

Made online purchase Feb 7. Was notified " shipped" Feb 9. Checked USPS tracking on Feb 11. USPS…read morestated waiting on item. Feb 12 still waiting on parcel. Chatted with customer service who said it was shipped on Feb 9 and I needed to wait for carrier to update status. I said they cant update until you hand over the package. She immediately ended chat. Thats a clear picture of dillards customer service.

We purchased my daughter's wedding dress here. While we were there we found a dress we all like for…read moreme as the MOB. Bonnie was amazing with my daughter. I went back to try on the dress we had seen. Vickie pulled that dress and 2 others which were not my taste at all. I started to walk around to see if there was anything I liked. I felt uncomfortable because it felt like I wasn't allowed to do that. Completely different experience than with my daughter. I tried 2 more dresses that I had picked and stuck with the first one. After I put my clothes back on - Vickie measures me over my clothes (summer cotton eyelet dress with a full skirt.). I was like ??? I felt rushed and like she couldn't be bothered. I was there maybe 45 minutes and it was a stressful appointment. She then goes to order my dress and there's an online/web fee plus a rush shipping fee. I said I don't need a rush, we are 5 months out and what's this web fee? I was told it was charged by the designer. She proceeded to tell me that they didn't stock my size, they only stocks to a 14 (my normal size) so it was a custom order (size 16). So I came home and thought about it and placed the order the next day. She came back and said oh delivery date just got pushed out 2 more days, you need to hurry and pay the rush fee. I ordered it and said I don't want rush shipping. Delivery date was almost a full 30 days before the wedding. Well the dress came in 3 days ahead of time - yay. I went and tried it on, it was huge. I was so upset as this was a $650 dress. I knew when I had left my appointment that I didn't feel right. I tried it on and Vickie proceeds to say - oh a smaller size wouldn't have fit you. I went to my alterations lady that I've used for 12 years. She said - you're swimming in this, are you sure they ordered the right size? You needed a size smaller (and no, I have not lost any weight) and I will take it in down to the waist in the bodice, further than that, I really can't because of the zipper. I was so upset and disheartened, she had to basically redo the entire bodice of the dress, re-bead the leaves because she had to take it all in in the front and back and the dress has boning, so it was quite the alteration. I knew it would be too long and that was fine. So on top of $650 plus tax and junk fees, alterations have run me $350 on top of the cost of the dress and this is my person. I had gone to another alterations place they had recommended who said off the cuff it would be over $400 If you go there - make sure you're properly measured!

What a disaster. Vickie wasted over 3 1/2 months of my life. She didn't put in the order for my…read moredress when I paid for it on February 15th. She also didn't take any measurements except my ribcage. So when the dress finally showed up on May 25th, it was way too big. When a representative from the manufacturer tells you to ask for your money back because you were sized wrong, you know there is a big problem. Bonnie gave me a list of seamstresses they recommend. I took the dress to one of them, and she was shocked that no measurements - bust, waist, hips - had been taken and that the dress was so big on me. I took the dress back to Treasures and Vickie and Bonnie immediately got defensive and blamed the seamstress and called her a liar and greedy. Instead of admitting they made a mistake and trying to rectify it, they made a bad situation worse. They lie and stonewall. They will not listen to the customer. They cut you off instead of hearing you out. Now, after planning way ahead, I'm now starting a new search for a dress with only 7 weeks until my daughter's wedding. Save yourself the frustration and heartache and go somewhere other than Treasures. Vickie spends a lot of time talking about people not being nice, but she and her daughters are the ones who are not nice. They are defensive and rude. They are terrible people. Vickie admitted she was stressed out by the house she is building, but she wouldn't admit her mistakes at her own business. When they threaten to "call the authorities" on a customer who has paid them over $1200 and has been more than patient waiting over three months for a dress, you know they regularly have problems with people. Not because of the people, but because of them. Because of how they react and how they treat people. They need to look at the common denominator. Who is the problem? They are. Instead of listening to the customer and trying to make it right, they threaten. So pathetic. They are in a business that deals with a major event in a person's life. But they are terrible at it. It's very sad and so disappointing that I trusted them. Please don't make the same mistake I did. I trusted them and I regret it.

I have loved the customer service at the order pickup recently. I usually get bad service and the…read morecustomer service reps always complain and give me a hard time, but since Lucy has been here I have not had one bad comment to say about the customer service at Jcpenney. Thank you for the exceptional customer service Lucy. Thank you. This is how customer service should be like.

I placed an online order with JC Penny, I paid for my order, and I was then notified that my order…read morewas ready for pick up at JC penny inside Northpoint mall in Alpharetta, GA. I arrived at exactly 7:50pm, and right when I walked in the door, the associate behind the customer service desk yelled out to me "we are closed." So I had to leave the store unable to pick up my item from the customer service desk, even though the front door has a sign that clearly states the store does not close until 8:00pm. Anyways, two days later I returned back to jc penny to try and pick up my order once again. I arrived at the customer service desk to pick up my item. The lady gave me a packaged fully wrapped up item, which I assumed was the item I had ordered, especially because it had a label with my name on it. Well I got home, unwrapped the package, and it WAS NOT the item I had ordered!! It was a comforter! I had ordered a mattress pad NOT a comforter!! So once again I had to drive all the way back up to jc penny (a 30 min drive from my home one way) to return this comforter that I had never ordered and get the mattress pad that I did order in the first place. Ultimately, I ended up getting a refund because the mattress pad I had ordered was no longer available. And to top it off, no apology from them. Ordering from jc penny turned out to be a total nightmare. Very poor customer service and a big waste of my time! I will NEVER EVER order anything from jc penny again.