The staff were polite and got me checked in without much wait. The doctor took time to listen which…read moreI really appreciated. They explained everything clearly and asked questions to understand what I was dealing with. The office felt organized and clean, and I didn't feel rushed at any point. They followed up with advice and made sure I understood the next steps. It wasn't a long visit but I felt like I was taken care of. Overall it felt like they knew what they were doing and had a calm professional approach. I would come back if needed.

Went to her for injectables. I had to wait 45 min to see her, although the patient coordinator let…read moreme believe I would be there for 15 min. My procedure took 5 min. When I voiced my concern about the wait the doctor became very rude and visibly frustrated. She asked that I would not be scheduled with her anymore and started calling me "hon". Having my own business as a healthcare professional, I always try to value patients time, listen to them and address them by their name. Treatment lacked de desired effect, too ... Disrespectful, condescending and one star for professionalism.

I have a tick bite that hasn't completely healed in over two months. It doesn't itch or bother me,…read morethough I worry about it. All of the dermatologists I contacted in my area - Oakland - either weren't accepting new patients or were difficult / impossible to reach, so I decided to see Dr. Chiang, even though his Fremont office is 35-40 minutes away. Dr. Chiang's staff is efficient & also asked if I had any other questions besides my tick bite - & I did have minor issues that I wouldn't otherwise have seen a doctor for. Dr. Chiang was nice, warm, friendly & smart doctor. He prescribed some ointment to help my tick bite heal & prescribed antibiotics to address possible Lyme disease. Doctor helped me with my minor problems: 1) dry skin on the back of my neck - turned out to be eczema, to which I apply the same ointment I'm using on my tick bite; 2) plantar warts on both feet, which Doctor "killed" by freezing; and 3) a cholesterol spit under my left eye, which doctor said is fine & I can "treat" by addressing my overall cholesterol levels. Dr. Chiang practices out of their Pleasanton office on Saturdays, so I'll go there for my follow up. It's much closer, about 20 minutes away!

Extremely caring person!! Great care, great service…read more The best at what he does. Thank you doctor Chiang

I've been going to RefinedMd for a few years now. 99% of people who see me, cannot tell I've ever…read morehad anything done to my face. That's precisely why I keep going back. My goal for my aesthetics is to look like me, but slightly better. I've had Botox: -around eyes -forehead -eye brow lift Upper lip(lip flip) And I've had Filler, In my lips. Each time I've had the most amazing experience with the staff and injector. My injector is Rachelle. First, she is STUNNING! Second, she is really good. I bruise no matter what. So there's that. But she always makes my lips look so natural. I wish I could say it's pain free, however my body metabolizes the numbing stuff so fast that I feel everything. Hahaha Rachelle is really amazing when it comes to natural aesthetics. This review was way overdue. Thank you to Rachelle for always making me look amazing!!

Don't trust Dr Swengel. He demonstrates a huge lack of skill and empathy for his patients, no…read moreaccountability for botched work. Beware of his careless treatment or you'll regret it like me.

Recently took a family member here to remove a tiny cherry angioma on the lips. The consultation…read morewas free and the laser treatment to remove was $200. The total appointment time was 30 minutes, including the 10 minute waiting time to be seen. Waiting reception area showed they had a consistent level of clients waiting to be seen or leaving. Staff were very friendly and kind, they handle our requested service professionally and with ease. There's ample parking in the back of the building with a back entrance as well. There was a slight mishap as they wanted to charge $500 for our service but it was quickly corrected before we paid and they apologized for the miscommunication. We will not hesitate to come back for a future procedure.

I had a very disappointing experience with this office. My initial appointment with Iris Gin lasted…read moreless than two minutes. I had already been referred for laser treatment, so there was essentially no consultation. I paid a $50 copay, and the visit felt more like an opportunity to discuss additional services that I immediately declined. Two or three days later, the office called to say insurance had approved 39 sessions. I scheduled the treatment and drove about 20 minutes each way to the office. I again paid the $50 copay, only to be taken into an exam room by Physician Assistant Julie Lam and told that the laser machine was broken and the treatment could not be performed. What was most frustrating is that nobody called me beforehand to let me know the equipment was unavailable. I was told the appointment also included a consultation, which made little sense because I had already seen the doctor and knew exactly what treatment I was there for. I requested a refund of the $50 copay, which is currently being processed. While I appreciate that, it doesn't change the fact that I wasted approximately 40 minutes driving through Bay Area traffic for an appointment that should have been canceled or rescheduled in advance. In my experience, the staff were not particularly friendly or accommodating, and the overall communication and customer service were disappointing. I have PPO insurance and will be taking my business elsewhere. Based on my experience, I would not recommend this office. Patients' time matters, and if a critical piece of medical equipment is unavailable, they should be notified before making the trip. You're welcome!!! I may have just saved you 40 minutes of Bay Area windshield time.

Experience to me felt like it was more money driven than actually wanting my skin to be better…read more Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing...

Sandra Yeh is great. She is friendly, polite, honest and down to earth. She is knowledgeable about…read moreskin issues and skin care. She provides sincere advice and her advices are always in your best interest. She is punctual and easy to talk to.

I was looking for a dermatolagist that I could see before the end of 2025 and after my last bad…read moreexperience with a dermatologist, I wasn't sure if another doctor who had immediate availability would be any good. Dr. Badame had availability on the 31st and I took the appointment with very low expectations. The staff were welcoming but nothing extra ordinary. You have to provide your insurance card and driver's license and if your DL is electronic, you have to send it via email to the office staff. Wifi is very bad in the office so I had to go outside to do it and it was pouring. I wish I knew about this ahead of time. After a reasonable wait, considering that it was a doctor's office, I was taken to a room and the RN asked me about my concerns etc., and after a short while, I saw Dr. Badame. He is very personable and knowledgeable. He immediately had an answer to the issues that I was there for and recommended some cream and asked me to come back in 3 months. Since the cream that the doctor prescribed would most likely not be covered by insurance, the front desk staff recommended Wellness Pharmacy that would have it for much cheaper than a CVS or a Walgreens. I wanted to try my insurance first and so they sent it to CVS and when CVS confirmed the price for the cream, I called the office back and asked them to send it to the Wellness Pharmacy and they did so and I received a text confirming the same. The waiting room I was directed to had a screen with very useful information on caring for your skin, practical advise etc. while I waited. There was also a notice posted in the room about making sure that each patient asked all the questions they had and to leave satisfied and I liked that. A lot of doctor's offices try to rush you out and I didn't feel that way here. I would recommend him!

Dr Badame is thorough, personable, and technically excellent. He is efficient and gets straight to…read morethe point without unnecessary small talk. When you're paying for medical expertise, you want someone who knows what they're doing and doesn't waste your time. Dr Badame diagnosed my issue quickly, provided treatment options with clear explanations. I would most certainly recommend this Doctor. For appointment booking, thankfully, they do not put you though the automated AI that is wasting your time. The office staff are pleasant, easy to work with, and very considerate - they were able to fit me in at the last minute. Five starts to the Doctor and the office!

I've had several visits. She's noticed things my other doctors haven't and resolved them. Never…read morefeels rushed and answers all questions thoroughly. I wouldn't blame billing issues at a place like Sutter on the doctor.

Had some skin issues on my face and neck. Had an appointment with Dr Yang and she was very helpful…read morein addressing my concerns and recommended some prescription ointments to help along with things i can do on my own to improve the situation. She's attentive to your needs and tries to help address the root cause - not just the symptoms. truly appreciate. Office staff are friendly and helpful on 3 occasions ive gone. Would definitely recommend!

I was trying to make a year-end appointment to use my insurance benefits, but most dermatologists…read morehad no availability. I found this office listed as in-network and called for an appointment. To my surprise, they had plenty of dates available, so I booked one for 12/11 at 3:20 PM. I received forms to complete ahead of time, which I did. The reminder email didn't mention arriving early for additional paperwork. I arrived right on time--just a couple of minutes late because I couldn't find parking. The office is on the 10th floor of a downtown building, about a block from the Santa Clara courthouse. At that time of day, street parking was easy, and I believe they also have garage parking. You receive a code to unlock the front or back door via your phone, which was convenient. Once inside, I was asked to fill out more information on an iPad, which took about five minutes. My appointment was scheduled for 3:20 PM. Around 3:45 PM, I asked how much longer I would have to wait. Someone came in almost immediately to take me to a room, take pictures, and ask questions about my concerns. By 3:55 PM--35 minutes after my scheduled time--I asked again how long it would be. I was told they would check, but no one followed up. Ten minutes later, I picked up my bag and said I wasn't going to wait any longer. At that point, I was told Vera was still treating another patient and I'd need to wait another 10 minutes. That would have been 50 minutes past my appointment time, she was still with another patient!! I left without being seen or making another appointment. I understand doctor's offices often run behind, but this was excessive and disrespectful of someone else's time. I left one star only because the front desk staff were very pleasant.

Very Clean and friendly environment ! I was well taken care by Vera , who had helped and…read moreaccompanied me during my visit .

Very thorough exams. State of the art treatment, offices and equipment. Dr. Khosla has a great…read moremanner; professional, expert, yet affable and fun. I'm a former melanoma patient and my husband has had multiple Mohs, some with reconstruction. Dr. Khosla's meticulous care of our situation is hugely important to us. Office staff is also professional and friendly. There really isn't a negative word about this practice. We've referred others here and their feedback has been the same. There are offices in Menlo Park and Redwood City, making it convenient from multiple locations. I would not hesitate recommending Pacific Dermatology to anyone. We feel well cared for.

Type of care: horrible - she walked in - said take anitbiotics, got it the ER if it gets worse…read more Made us Wait 25 mins and then just didn't even spend 5 minutes with us explaining.

Highly skilled and professional. I have been to many dermatologist, and Dr. Mehraney is absolutely…read morethe best.

Dr Mehrany took care of some skin cancer on my face. He did a wonderful job and it looks like my…read morescars will be minimal. Thank you Dr Mehrany