I hate buying cars - well, actually I love cars but I really dislike car dealers. Ruby Auto Group…read moretakes the car dealer out of the equation and made my recent car purchase the most enjoyable I ever had. I told Jon Ruby what car I was looking for - right down to the accessories and trim and he found it for me. By contrast, it took me three months/untold numbers of phone calls to buy my last car and I didn't get exactly what I wanted. I never had to listen to sales pitches for things that would increase the dealer's profit but not the life, value or my enjoyment of my car (extended warranty/undercoating/financing) or any talk of "he'll probably throw your offer in my face, but I'll take it to the sales manager". What I did get was exactly what I wanted for considerably less than I would have paid if I had found it on my own - Jon more than made up for what I paid him in savings alone - plus he handled everything. He also took my car in trade and gave me exactly what Kelly's/Edmunds said it was worth (in trade). I recommend Ruby Auto Group highly - if you're busy, just don't like the car buying experience and want to let an expert negotiate for you.

From the owner: We specialize in finding the car you want, whether new or pre-owned any make or model. Ruby Auto…read moreGroup takes all the burdens that come with buying a car and utilizes all the knowledge and years of experience to better serve you with your next purchase. We are one of the very few auto dealers that pride ourselves on treating you our customer the right way. Here at Ruby Auto Group, we understand that today's car buyer is searching online for their next car. For that reason we make sure to give you the best information on each car we sell with all the photos you need. All of our cars that we sell go through many steps of certification so you our customer will be confident buying any car from us. Stop being hassled by car dealers that are just trying to sell you a car and not focusing on you and what you really want. Ruby Auto Group will show you what car buying is supposed to be like...A Common Sense Approach !!

The price is the price. We shopped around and were happy with our deal. I like no back and…read moreforth. First hello, test drive, financing and driving the new car off the parking lot was 1 hr total and did it on my lunch hour! Always seem to have great condition new cars available First time experience here and we will be back!

We have purchased our last three vehicles from Don Sitts Auto Group. Our most recent purchase was…read moreto replace our totaled Audi Cabriolet. We wanted the same style vehicle but newer. Todd and Rob worked some magic and found one out of state. We LOVE our car. Great job guys on finding us this vehicle !!!

I have bought multiple cars from this location and they do my regular mechanic work on all of my…read morevehicles. Very professional staff. This is a dealership and service center, two different locations, right next to each other. They got me in and out within the same day and beat the next closest quote significantly. Thank you Steve and Tony and the rest of their staff.

I don't even know how to thank Towpath Auto Services. I was in an emergency situation after driving…read moretwo hours from PA to realize my car was spraying gasoline under the hood. I had a repair done back home earlier in the week and my car was not put back together correctly. The mechanics at Towpath invited us to come in without an appointment, tightened the loose fuel lines, cleaned up the sprayed gas, and reassured us that our vehicle was safe to drive. I thought my weekend of hiking at Cuyahoga Valley National Park was ruined and they saved the day and my entire trip. I don't even want to know what could have happened if they hadn't helped us. THANK YOU!

Thank you to the whole staff for making my purchase of my CRV very stress free. From the time I…read morewalked in the door until I left with my vehicle everyone made me very welcome. Thank you to Liz Medina, Mike the manager and Mason the finance manager.

Never again will we go to classic Honda. Sold us a used car…read morethat they certified in excellent condition and now less than a year the whole engine needs to be replaced. We have kept up with all maintenance. It was implied during my conversation with them that this was not the case. Stay away from classic Honda of Streetsboro!

I generally don't care for dealerships because of past experiences, but now that I've had a full…read moreexperience (all departments--Service, Sales, Finance) with Marhofer Chevrolet, I find that I'm pleasantly surprised and comfortable with saying this is a good dealership I would recommend to a friend. My Marhofer experience started with their Service department when I brought in my 2017 Volt LT (purchased from a used lot back in 2020) for routine service and software updates. Everyone was friendly and there was no upselling pressure for services I didn't need or ask for--a big relief. Fast forward a year and a half later when I decided I wanted to purchase a low-mileage Bolt EUV Premier I spotted on their website. I again felt no heavy pressure to buy from Brysyn, the young sales rep I worked with. The price on the vehicle was a no-haggle price, but it was fair, based on what I had seen elsewhere. The vehicle did have a chip in the windshield that happened in transit, but they replaced it. The car was perfect! Next came the Finance Department and I couldn't have been more pleased working with Holly, their finance manager. She was super! I was happy with the rate I got and the fact that she got it with my bank. She's smart, witty, and very thorough. My wife and son have both purchased cars from other Marhofer dealerships in the area and they were comfortable with their experiences. Still enjoying my nearly-new vehicle and have not been pressured to buy anything since I brought it home.

I purchased my 2022 Volkswagen Atlas from Ron Marhofer after the finance paperwork was corrected…read more My salesperson, Dawn, was great--professional, patient, and easy to work with. I really appreciate her help and I like the vehicle. My concern was with the finance process. I was told my lender wanted me to have the full service package for my Atlas. The initial contract included thousands of dollars in optional products that significantly increased the amount financed. After I questioned the charges and declined the optional products, the contract was rewritten at a much lower price, and I completed the purchase. My advice to future buyers: Ask to see the entire contract before signing. Don't rely on signing documents on a tablet without reviewing every page. Ask which items are optional, read everything carefully, and don't be afraid to say no.

Long time family business. Matt H was super helpful and friendly. Very smooth experience!read more

Charged $240 to synch a new key fob. They weren't able to…read moreaccomplish the job but still charged full price. This is what gives dealerships a bad name.

Excellent. Second car from there second seamless…read moretransition and transaction. They worked to get the numbers right and were extremely polite. Jerome is a 5 star salesperson , a extra high recommendation

Long time client - I will not go back. Very disappointed with how this repair was handled. I…read moreinitially brought my Jeep in for a loose 4WD shifter. The first diagnosis focused on a clutch failure with an estimate over $6,000, which ultimately turned out not to be the issue. After several weeks (4 weeks just to be diagnosed due to lack of bodies in the shop), the actual problem was identified as a worn transfer case linkage -- consistent with the original symptom and exactly what I told them that I knew the problem was - it's pretty typical with the Jeep Wrangler JK. Throughout the process, the estimate was revised multiple times, including a significant additional charge after parts were said to have been "inadvertently omitted." While I understand repairs can evolve, clearer explanations and earlier verification would have gone a long way. After the repair was completed, the vehicle had multiple warning lights illuminated. When I asked if the codes could be cleared and rechecked -- a standard post-repair step -- I was told there was "no sense" in doing so and advised to pick up the vehicle as-is. The final repair itself appears to address the mechanical issue, but the experience suffered from inconsistent diagnosis, long delays, changing estimates, and limited follow-through at the end. I expected clearer communication and a more complete handoff for a repair of this scope. I hope this feedback helps improve the process for future customers.

Even if you have a service contract to get a loaner vehicle while they're working on your car…read morethat's under warranty don't ever set your appointment for 7:00 a.m. their loaner place does not open until 8:00. So if you're a person trying to live a life you have to set for an hour until they get a loner or they offered to drop me off at home where I would have no car at all. I have issues with my age and health I cannot be without a vehicle but Clayton doesn't care about that it's about getting your car in getting it worked on getting it out and saving their money time and trouble.

I was in the area on vacation and needed an oil change for my Promaster camper van. The Klaben…read moreservice department folks were SO helpful and efficient it was amazing. We were in and out in less than an hour! They service Amazon vans and were knowledgeable about how to safely deal with our rig. Everyone we spoke with was friendly and helpful. I'm still smiling about this experience. Thank you Klaben service, we can head back to California with a smile.