Called and Manny came within 30 mins to our campsite in Emerald Bay! (it would've taken 15 mins but…read morethere was road closures). He determined it was a starter issue, tried his best to fix it right then and there and was able to get us on the road back to the bay! THANK YOU. Saved us having to stay overnight.

I'd be cautious about doing business with this company after reading one of their employee's public…read moreposts. Instead of treating a confused caller with patience, they bragged about mocking the customer, hanging up on them, pretending to be a manager, and making derogatory comments about the customer's ethnicity and accent. Everyone gets frustrated at work, but publicly humiliating people and using racist language is not acceptable or professional. If this is how customers are spoken about behind the scenes, it raises serious concerns about the company's customer service and values. I hope the company takes this behavior seriously and holds its employees to a higher standard.

so, it's been months since this happened. i've been waiting to hear back from the company and…read morehonestly spaced to even come back and repost the review they very much deserve. so last summer my boyfriends transmission went out on his truck, we towed it back to the cabin that we where staying in while he had been working in south lake tahoe. we also had our 9 year old daughter and our 5 year old son and only one other truck avaliable. we had to stay for a few weeks so we had packed both of our trucks with things we would need as the stores are pretty expensive up in meyers ca. he had set up for his truck to be towed, he had even requested it be towed on a flatbed due to the amount of miles it had to go and the issues it had at the time. let me make sure that this is very apparent it was only the transmission. the parts that are shown fully destroyed amongst others, where replaced not even 6 months prior to this very expensive expexperience. my boyfriend was working when the driver arrived, very irritated and not very talkative. it was hot though so i gave him consideration he didn't deserve. he had another vehicle up on the flat bed already, at this point i was unaware that my boyfriend had requested it be towed on one. but i knew he shouldn't have been hooking it up from the back while he also had another car on the flat bed. but i had to get back in the house as my kids where playing in the hot tub. i also need to add that in order to be able to hook the truck up he had jumped into the drivers seat, drove around 80 or more feet (not smoothly obviously as there was no transmission....) but he drove it about 80 or more feet forward, then he had backed up about 10 feet give or take. then he had hooked it up, from the rear, on the truck that had not one single issue aside from the transmission. If the front end had been this way when he had picked it up or even if it had been damaged enough to end up like this after being towed, the driver would have known it wasnt safe to be hooked up like he had. so i watch him dive away and as i had hoped that he wouldn't, he turned right instead of left off of grasslake road and too the 89 down into miden etc. this is mostly all down hill, very windey, very narrow. he had towed it all the way to the shop he was insinstructed to tow it too which was a little over one and a half hours if you are not towing not one but two cars, one which without question was shooting sparks all over the road from the front end behind him. there is no way it wouldnt have been. what a great employee to either not have even notixed, heard it, saw it and if he did, cared to stop and acknowledge his negligence has lead to thousand of dollars worth of damages. so the shop calls my boyfriend and asks about the damages to the front end and of course he has no idea what they are talking about. mind you this is our shop, so they know my boyfriend, he also has done some maintenance work in the shop if i'm remembering correctly. after all was said and done this beyond shady company sent a check for all of $65 and their reason was because my boyfriend had said that he didnt care about the labor fees he just wanted them to pay for parts because he might just do the work himself. which he didnt as he didnt have time for as the job he was currently working on became way way more than expected but i mean either way, $65 even after loolooking at the photos, us sending a photo of the actual sales reciept not just the quote seen in the photos. Sadly ii cant find the actual receipt at the moment but we eneded up paying a little more than what the total of the quote was because some of the parts had gone up in price within the few days in between the quote and the actual purchase this company is shady, they should not be touching anyones cars and i suggest even if they are the only one open and your stuck in a blizzard, youd have better luck staying in your car and making sure your not burried and keeping your exhaust from being burried. just dont do it. we had expected to pay around the same amount to have a transmission installed and it turned into much much more because this company sure in the hell doesnt care about its customers or their vehicles. and to the company who im sure is reading this, instead of sending me a rude text asking me to take this down, maybe send the rest of the money for the parts we paid for due to your crappy service. we are still speaking with lawyers btw. thanks well I'd rather say something else but it's very very unprofessional, I'm sure your company knows a lot about being unprofessional.... Anyways, that's what they did for us. So take it as a warning.

Man oh man sis these guys help me out in a pinch. I'll be forever grateful for your help during my…read morewinter time debacle. Muah!!!

I had a really good experience with this shop. The staff was friendly, professional, and kept me…read moreupdated throughout the entire process. They made a stressful situation much easier to deal with and got my vehicle taken care of quickly. The towing service was prompt, and the repair work turned out great. Everything was handled smoothly from start to finish, and I appreciated how helpful everyone was. I would definitely recommend them to anyone needing towing or auto body work done.l

Worst tow company in South Lake Tahoe ,left stranded for 5 hours and could not ride with driver…read morebecause he had girlfriend with him so had to hitch a ride back to town to get another vehicle, they suck and also on another occasion they could not transport vehicle to destination for 24 to 48 hours later..AAA should be warned until they drop this incompetent company..beware !!

10/10 experience. Incredibly fast incredibly professional. Their time line was actually early. Most…read moretow companies will lie about their eta and how long they were super prompt. Highly recommend.

The tow service handled my very special car with exceptional care, using specialized equipment and…read moreclear expertise throughout the entire process. The driver was professional, communicative, and ensured every precaution was taken to protect the vehicle's low clearance and delicate finish. From pickup to delivery, the experience was seamless and reassuring, setting a high standard for my vehicles transport.

These men treated my daily driver 1993 1st Gen Cummins like absolute PROS! My baby and I have been…read moretogether since 1996 and when it was time for a new transmission, they put in a beauty at a fair price and well done. They know what they are doing and are nice people...

I really recommend this shop... You can safely defer to Anthony and Vincent on judgement calls and…read moretrust that their skills and craftsmanship are best-practice/ race/ performance tier--these guys run a tight ship, you don't have to worry about some sloppy tech getting it wrong. Allegiance is extremely competent and careful while also being fast and reasonably priced. They make time to explain options and are patient with questions. Northern Nevada is truly lucky to have this shop.

The man Jake did his thing!! Arrived right away and got the truck back on the road! Thank you for…read moreall your help!

Great guy, amazing/knowledgeable mechanic, relentless determination and detective skills. Jake is…read morevery communicative, honest, and hard working. You cannot find a better mechanic.

While I didn't actually hire Kevin (our tow needs were up in Mono), he was the most cordial,…read morepolite, accommodating human. If I ever get stuck near Mammoth he is the only person I would call!

Kevin saved our asses last night! We got stuck in 3 ft of snow after camping out on Owen's Gorge…read moreroad for the night during a winter storm. He called us back immediately and was on his way after he finished up another service he was tending to. He plowed through a 10 ft burm and paved the way for us to get out! Thanks for the rescue, you really went above and beyond dude.