Absolutely. She was kind professional knowledgeable and price was great!! Easy to find in…read moreindependence Love this little shop

She was courteous but very expensive. My online request was for same or next day and that was not a…read moreservice she could easily deliver. The Yelp app is tricky and it appears to switch to where it wants to take you. Not a fan! However, she did call xpress alterations which is what I originally asked for. They were fantastic, did a great job for less than half of what Indy charged and she was still going to add more.

Suzanne has been doing alterations for my family for decades. She altered my wedding dress 20+…read moreyears ago, has done prom, First Communion, and any other items that we've needed alterations on. Every alteration has been perfect. I would suggest that you call & make an appointment before going in because this is literally a one-woman operation. She gets busy & her hours can vary based on her workload. For instance, she is often there on Mondays when she is supposed to be closed. Obviously, I highly recommend Suzanne's!

Supposed to be open til 5. Rushed out of work to get there in time. Was there at 440pm. Place was…read moreclosed. Found another seamstress down the street.

She totally destroyed my wedding dress. It was a lace dress with delicate trim on the bottom. I…read moreneeded it taken in and hemmed. The body was ill-fitting after she altered it. To hem the dress, she took scissors and just cut the bottom of the dress off, losing the delicate trim and leaving an unfinished hem of cut lace. Terrible experience. I ended up taking the dress to Valentino's in Stow who was able to save the dress.

Multiple positive experiences altering the length of pants and repairs. Our family was active in…read moreBoy Scouts, and Hudson Alterations was our go to to have badges sewn onto new uniforms.

I picked up my comforter and it was on the floor. The protective bag it was in was filled with…read morehundreds of hairs, dirt and dust bunnies. I almost threw up when they handed it to me. I literally unzipped the case in the parking lot, took the comforter out and threw the case away. Too bad, we like to keep the comforters in the zipper case until we use them. It's not a huge problem, but it's just really gross. And what doesn't make sense to me is that ours was the only one on the floor, the rest were on shelves and there was plenty of shelf space - enough for 10 comforters. Why? Ugh! Truly, when I took the comforter out of the case, it doesn't even seem like it had been cleaned. Seeing how they treat things, I will NOT return.

Worst service levels ever. Feels like you're a nuisance to the employees. God forbid you show up…read more15 minutes before closing. You'll get nothing but the gentleman looking at his watch and having an attitude. Other time I stood in the store with no employees for about 10 minutes. The woman walked in from getting food, said absolutely nothing, no apology for nobody there to wait on me. Just a bad vibe. I know it's hard to find people that actually want to work, but this place is just bad. I have to find a new dry cleaner

Can only review up through selection appts We have not…read morepurchased yet Ease of making the appt and the fact there is not fee is the number one reason we started here Second, the consultant we worked with was amazing. High energy, friendly, knowledgeable and respectful of our time. She adjusted the flow of gowns as we went and pushed where she needed to. My niece felt comfortable There were a couple of spots we asked to see something else like it in other price ranges and were told not available. That was the only downside I would recommend anyone going here!

If I could give this establishment more than 5 stars, I would! Tatiana is by far the best…read moretailor/seamstress in the Cleveland area. Her work is STUNNING. I came to her with an impossible request, and she made the dress of my DREAMS. The dress was truly couture, and that was made possible by the hands of Tatiana. With every consultation and appointment we had, Tatiana and her team was kind, honest, and professional. I felt so seen and heard in my notes and questions, and Tatiana made the process such a wonderful experience for me. You can tell this is her passion, and she truly cares for every bride that walks through her doors. Our appointments were some of the best parts of the wedding process for me. She is so knowledgeable in this industry, and I felt so comfortable throughout the design and fitting process. 100/10 from me! A week before the wedding, a dress we had ordered for my mom was scheduled to be delivered late, which left her without anything for my wedding. When we came to Tatiana to pick my dress up and finalize the details for the gown, we happened to start discussing my mom's dress - to which we explained the situation at hand. Without a second thought, Tatiana opened the shop for us, helped us pick a dress off the rack (which was better than anything we could have found in store or online) and she immediately began fitting my mom and adjusting what needed to be hemmed. Tatiana made sure that the dress would be ready (mind you this is less than a weeks notice...). She quite literally saved the wedding! Her kindness and understanding for her customers is above anything I have seen in this industry, and it's so rare to find people like this now. There is no question that Tatiana is the best at what she does. Her talent is remarkable. If you want the best, Valentino's Bridal is where you need to go. Tatiana goes above and beyond for her brides, and she will make sure your experience is perfect - she is the BEST!