Very good & great company. Compassionate, friendly & very professional. Sadie loves this place.

I usually get my dogs nails trimmed at the vet just because I trust them and he is used to them. He really needed a trim though and Marcy's is right down the street from me. I went in and immediately noticed how incredibly filthy the place is. I also stood around for about 5 minutes because not 1 out of the 3 people working there even noticed me come in. I should have just turned around and walked away but my dog really needed a nail trim. They took him back and I could hear him crying and I just felt awful. A few days later I had to take him to the vet and they gave me a complimentary nail trim because marcys didn't cut his dew claws and the vet said they still looked long anyways. DO NOT BRING YOUR ANIMALS HERE. my suggestion is they need some Lysol and some training. read more

Marcy's Groom A Pet - CLEAN YOUR PLACE. - Pet Groomers Near Me - Birmingham, Michigan

DO NOT TAKE YOUR PET TO THIS PLACE!!! We took our cocker spaniel to Marcy's when we moved to Birmingham and I should have never left him when I dropped him off. The poor thing acted so traumatized when I picked him up and he didn't even look groomed! The staff was very unfriendly and rude. It smelled really horrible and it looks second rate! I can't say enough bad things about this place and I'm happy to see that many other agree! I am totally shocked that they are still in business! read more

When I lived in the area, I was ecstatic to find a wonderful cat groomer. I wish I could remember his name. I remember him mentioning that he used to work at Dworkis Vet. Anyways, I had a long haired cat who was always recommended to be sedated in order to finish grooming her. Never had a problem with her laid back brother. She was a diva through and through. This particular groomer took such good care of her without sedation. She just needed a patient and loving person to handle her. I really wish I could remember this groomers name. He's your guy! Hopefully I can find someone like him in Chicago. read more

Turned me away because I have an Akita, so clearly afraid of specific breeds... Don't waste your time unless you have a lap dog. Marcy herself recommended me to a do it yourself place... Yeah okay I'll get right on that, REXPOINTE KENNEL IS THE PLACE TO GO! read more

This place needs to close ASAP and the owner Marcy (who "groomed" my Maltese) needs to retire. I should note before I detail my awful experience and horrible results that the reason I went to this place was it was close and had a few stars on Yelp, had I gone in before making the appointment I would've run. Upon walking in the "salon" the first thing you'd notice is the smell of urine. Second, the urine on the floor, fixtures and walls. Third, the "decor" and merchandise that is for sale has faded and is covered in dust and hair from years of light & sun exposure (decades more likely). Fourth, if you care at all about the security of your personal information or credit card information then pay cash. As there is no one behind the desk and paperwork and customer files and personal info is scattered in piles (accessible to anyone taller than 3 feet) around the DOS computer system. Now to the grooming portion. Not sure why Marcy bothered asking how I would like my Maltese cut as she only can produce a hack job (that one could bet high stakes was done by a 3 year old child while blindfolded). Upon my return to pick up my dog, I was appalled to see Marcy's "finished look/cut". I pointed out the two inch longer hairs in sections ranging from location on her paws, belly, shoulder, not to mention the lion mane on her chest. She then continued to scissor these parts off leaving various levels of lines of hair and lengths. Rather than cleaning her eyes, she chose not to and just said she did. Any tangled hair? Well, that was simply cut off leaving parts of her ear hair standing straight up. I kept pointing out areas that I couldn't believe were "finished" to fix them and when I saw that Marcy's "fixes" looked like she used a weed whacker I frustratingly said "just stop, I don't want anymore of her hair cut off". The instruction was to leave an inch. She was left with areas cut down to her skin while the remaining hair was cut to a 1/4 inch. So, basically Marcy gladly will take her customers (or unsuspecting pet owners) money and hand over the worst groom your dog will ever have. Lastly, Loya (my Maltese) didn't even smell like she'd been washed. read more

They got me in the next day for grooming of my 2 dogs. Erica was awesome!! They were very busy when I dropped off. The smell wasn't that great when I picked up, but I imagine it was from all their dirty clients. Reasonably priced. read more

I just moved to Birmingham and will never bring my dogs back here. Marcy was nice enough but one of her grooming staff was rude and unprofessional. I could hear her yelling at another dog and she seemed a bit too rough with my shitzu. I was told that it took two groomers to groom one of my shitzus. I've never been told this. Normally I am told my dog was a "statue". Although I did not have a good feeling from the place or energy when I walked in and I will not be back read more

I will never ever bring my dog back to this place. I brought my 3 year old dog here for a hair cut and he was returned with nicks all over his body, mostly on his face. I understand things happen, but they should inform their customers of this situation. This is the worst place I have ever been. The people are not friendly and it is slightly imbread. Good recommendation: Doggie Styles in Berkley...awesome! read more

First of all, the place is filthy and the people working behind the front desk have absolutely no idea what they're doing. The last time I brought my dog in for grooming I was assured that if I brought her in at 9 AM that she would be one of the first dogs worked on that day. At 4:30 she still wasn't done!! My dog sat in a crate the whole day! When I showed up and she wasn't done, the groomer (Erica) rushed through the grooming and I could hear my poor fur baby crying and getting yelled at to "hold still". Needless to say it was a hack job because it was so rushed. My dog shook for 2 hours after bringing her home she was so traumatized. Bring your pet someplace else! read more

If I could give this place 0 stars, I would. The only reason I took our dog here is because my mother-in-law had taken him here when we were out of town, and the price was less expensive than other places in town. Well, you get what you pay for. I should have listened to my gut instinct when I walked in this place. Everything was telling me to turn around and walk out but I had an appointment and felt bad just leaving. The place was FILTHY. Old, hardened dog poop on the floor in the trimming area, piles of dog hair and fur balls everywhere. The place is disgusting. I dropped off my dog and explained that he does not like to be dried (he gets very stressed) and that I would pick him up wet. I also explained for them to call me if there were any issues at all and I would come and pick him up. After a couple of hours had passed and a couple of calls to ask if he was done yet, I decided to go up there. When I walked in I heard a dog barking and howling like crazy. Marcy looked nervous when I asked for our dog, and said that he "wouldn't shut up." When she brought him out there was definitely something going on. I could see that his face was cut up. I asked what happened and she said nothing. I pointed out the cuts and demanded to know what happened. She brought out one of her groomers and he told me that the dog cut his face on the tub he was in while he was trying to trim him. Marcy told me it "wasn't HER fault." She then turned to the groomer and told him she was going to take that out of his pay since it was his fault, and not hers. I paid and got out of there as fast as I could. On the way home in the car, I took a closer look at my dog and could see that the area around his mouth was swollen and raw, and that his left eye was starting to swell shut. He looked like he'd been in a fight. When I got home I immediately called Marcy and demanded to know what had happened. She explained that she had put my dog in a cage dryer (basically a cage that has blowers affixed to it) and that he was very upset and was going crazy in there. He was so stressed that he had tried to claw and bite his way out of the cage. I asked her why she didn't take him out and she told me that he was in the cage dryer "in a back room with the door shut for a half hour" so that they wouldn't have to hear him barking and crying. I could not believe what I was hearing! I had made it very clear to her when I dropped him to NOT dry him as he gets very stressed, and she actually went and put him in a cage and had dryers going for 30 minutes straight. I took my dog to the vet and he treated the abrasions on his face. My dog's gums were also torn up from trying to get out of the cage. His nails on his front paws were also torn away and bleeding from trying to scratch his way out of the cage. After the treatment and antibiotics he was put on, his vet bills came to just under $1000...which Marcy refused to pay because she said it "wasn't her fault." Only after threatening to sue her did she finally agree to pay. Every time I drive by this place I cannot believe it is still in business. Marcy should absolutely be shut down. The vet said that we were lucky that my dog didn't contract an infection from the cuts or die of stress from the experience of the cage dryer. The $30 or $40 I saved was absolutely NOT worth it. We go to Catherine's or Scrubbers, and ALWAYS tell people our story of the horrific experience at Marcy's. My boys call this place Marcy's Doom-a-Pet -- what an appropriate name. DO NOT TAKE YOUR PET TO THIS DUMP. read more

They did an excellent job on my two yorkies. They did complete grooming from head, ears, paws, nails to anal gland. They are very reasonably priced also. i found the place to be clean except for a little hair on the floor, hmmm, could it be because they groom animals? These folks are very hard working, and are constantly cleaning! I highly recommend! read more