I brought in my senior short- haired Chi Mixed breed yesterday for a wash, brush, ear clean, nail…read morecut and paw hair trimming, all of which were done with perfection. I am quite pleased. From my first phone call to final completion, everything was handled very well. The staff is friendly and professional. The groomer was recommended to me. I am delighted with her and my overall experience. My dog walked in somewhat apprehensively and was brought back to me as a happy and relaxed dog. I'm certainly looking forward to the next visit. My thanks to the wonderful Staff.

They will charge you $80 for a 15lb dog with nothing special done, just a complete shave off and…read moredog still smells the same. Scam!

This review is for the employees at this location and NOT for the products or animals carried here…read moreby corporate's direction. The employees here are very knowledgeable and helpful. In particular, Jamie is an absolute gem and clearly cares about the animals she cares for and encounters. She was so helpful in finding me the items I needed and explaining their use to me. We also swapped stories and tips on guinea pig care, and it's so nice to see people who understand the needs of such a misunderstood animal. She's great, and I hope Petsmart knows it. As for the Petsmart, this store, like all others, carries live animals and contributes to impulse purchases that result in small animals being abandoned, left in the woods, left at overwhelmed small animal rescues, etc. Don't purchase live animals from these stores! Local rescues exist!

I was in there looking at fish at 8:56 they close at 9:00 and no one was buy the fish so I found…read morethe 2 I want and then went to find someone and she gose its 9:00 I can't with these ppl smh and there's ppl shopping for there dogs like wth

Great service. Cooper was treated like a celebrity. He doesn't do well with other dogs so this…read morewas the perfect.

Very satisfying job on Bella great service and she was a great person to talk to…read more And she has a fair price

they stayed open later for my daughter and I so we could get fruit flies for her jumping spider we…read morejust got. Super happy and super great service.

My sister called up to adopt, when she called they told her the cat was available. So me and her…read moremade the hour drive and went to go get her. We were so happy and excited because they told us we could adopt her. When we got there they were rude and gave the cat to someone else. They told us first come first serve but we literally told them we were coming for her. We are heartbroken over this cat!!

They did a great job with my puppy, his hair was cut just right. I will continue to bring my little…read morepuppy to them. The workers are professional and sweet.

Been going here for years and they were good for the most part, even though my dogs left with a TON…read moreof hair not blown out. The last few times they cut my dogs choppy. So when I dropped them off I explained that and they seemed to understand. Picked my dogs up and they said the boy was nipping so they put a muzzle and that they couldn't dry behind his ears. When I got home the next 2 days I noticed the boy had a bunch of pieces that were not sitting with the rest of his hair. But his behind is what took me for a loop. It was not brushed nor was it cut properly. So I texted them and they said he was doing flips and what not, which they never said when I picked him up. I stated they should have called. Almost 24 hours they sent a Humanity Over Vanity text. I'm sorry, if my dog was in that much distress they should have called and had me pick him up to not force him to go through a so called "groom" just to make and extra $60 bucks. Unacceptable. I will be reporting them. You said he was nipping you so you put a muzzle on him. Yes, I said when my sister brushes his back side he nips at her. Yes, everything has changed for him, but not his groomer. What was news to me is him doing flips. Don't lie and say I wanted my dog in distress bc you know well enough I would never want my dog in that much distress. Instead, you muzzled him, didn't brush him and sent him home. You never explained his back side could not be brushed. It's happened more than once. The last time before this time when I brought them in, my female dog was super choppy, but I didn't complain. When I brought them in last week, I asked if anyone different groomed Lila and you guys stated no therefore, I said last time she was choppy if you can, please make sure they're not choppy. Instead, this time, my male dog backside is super choppy and not brushed. Please send me the surveillance of my dog doing flips and I will go ahead and delete the review, thanks.

Tabitha is so caring and good with my senior poodle! Also, the cockatoo and kitty in the store are…read moreadorable

Hannah2 did AMAZING on Lucy!! I will 100% bring my lil girl back! Thank you again!!read more

Great, loving staff. Knowledgeable and attentive to clients. Always puts a seasonal bandana on him…read moreat the end of his groom and sends us a photo.

I've been taking my doggo here for the past 2 years. My dog is a rescue and they do such a…read morewonderful job with him, super patient. Great prices! Friendly staff! Timely service! Kathy does a fantastic job

This place was willing to try grooming my parents' dog, who has been kicked out of 5 other…read moregroomers, despite being heavily sedated each time. Nina (hopefully the right name) did a great job with a known pest. She was able to cut his leg hair, which he detests the most and is willing to try again, unlike other groomers! The dogs seemed calm/happy post-grooming in the large gated kennels. We will definitely be back!

I had another great experience taking my dogs here for baths, trims, and nails. My dogs don't do…read morewell with these activities normally but they do well here. They looked great when I picked them up. The prices here are very good for me. I'm grateful that this place is here. Highly recommended!

First time taking my Maine Coon Wampa. They took great care and he was very relaxed. The final…read moreresults went well. I was able to get an appointment fairly fast. I will use them again because it's not easy finding a great groomer to wash and trim my cat's hair. If a pleasant experience for your cat and they also groom dogs in a separate area is what you want then call them. Michael Jurek

The absolute BEST grooming service around! After a horrible experience with Petsmart in Troy, I…read morebrought my Emmie here and she was treated with so much love! Staff is kind and patient and and I have found a groomer to treat both means my pup with love!! Highly rec!!