A 1 because a -0- was not available! Ordered my 2 calzones at 5:20, was told would be 30-45 minutes.. got to location to pick up AT 6:23, STILL NOT READY. WAS TOLD IT'S FOOTBALL SEASON, AND they have a standing order of 100 pizzas to get out. This was a major account. 26 people in lobby waiting... One lady said she had been here almost 2 hours read more

We ordered 3 different pizzas, wings, & cheesy bread. Food was delicious. my main reason for leaving a review is to compliment the young man, Zachary, working the register! He is a great employee & was very delightful to all customers in person & taking orders on the phone. If there wasn't anything to do he was cleaning or helping the kitchen out. He never stopped smiling and you could tell he liked his job. He was also coaching other employees on the menu. I was very impressed- as I have worked in the food industry for a while & it's hard to find good workers. ******SIDE NOTE- Adam, (I read his name on his shirt) was not very pleasant with employees or his partners. I heard him yell at Zach twice very rudely & push him out of the way trying to see the register. You could tell this defeated Zachary. Adam wasn't very pleasant with us either. That's how you lose good people. Thank you Zachary for a great experience & having great customer service. read more

Marco's Pizza - Pizza Near Me - Seguin, Texas

Ordering is so hard on the phone! Train people better to understand what the customer is asking for. We ordered 2 deluxe calzones. 1 with anchovies & extra Italian sausage. 2 sauces. 1 with extra cheese & extra Italian sausage with 2 sauce. Then the questions: What size???? I say you only have one size Let me ask about the anchovies. So you dont want a pizza. After 8 minutes we finally got our dinner ordered. No to go pick it up and see what we get vs what we ordered. read more

Got pizza delivered to hospital it was one big clump of crap like it got kicked down the hallway here. I hadn't ate in two days still haven't now thanks marcos lying delivery driver who said I didn't order drinks I didn't get Parmesan I ordered really got nothing. It did however teach me not to tip till I look at pizza in the box. read more

Marco's Pizza - Pizza Near Me - Seguin, Texas

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Called in to place an order. I have a coupon that states. "Free medium 1 topping pizza with an order of equal or greater value". Called in for a pizza bowl and then the free medium pizza. Spoke to Caleb who tells me that I have to order a pizza to get a free pizza. I told him it does not state that on the coupon. He argues with me and said. "Well when I put the code in, that's what it tells me" I then said. "Well your coupon clearly states free medium with order of equal or greater value". I then asked for a manager and he tells me he is the manager. Told him I will bring the coupon to show him why it states and he again said " when entering the coupon you must order a pizza for pizza". Fix it Marcos!! And you customer service with a MANAGER arguing with a loyal customer!!! read more

Marco's Pizza - Coupon I had to redeem Build Your Own - Pizza Near Me - Seguin, Texas

Hires employees who run drugs while on the clock. Then tries to back out of legal responsibility when said employee smashes into the back of another car by stating the employee isn't on the clock though has Marco's signage on his vehicle while wearing Marco's uniform. Employee was arrested for failure to appear though was in possession of large amount of marijuana at the scene. My vehicle a total loss but had to eat the cost of the damages due to Marco's refusing to accept responsibility for accident their employee caused. read more

food was okay BUT Customer service was great! I think I'm just use to a different style of pizza

I'm sad to say that today I was very disappointed and I did not plan on this review, but after the manager's response it was necessary. When I ordered a Pizza . specifically said pepperoni with extra cheese and a Caesar salad no chicken. I went to pick it up, the only wrong I did was not to physically open the pizza and check it. When I got to work I open it and it's cheese. a pizza no extra cheese no pepperoni. looks like it had been sitting for a long time. And to top it off I call speak with the guy who took the order( He at least apologized) , but when I spoke to Caleb( the manager) I was told that the lady that went in? that would be me. said the order was correct. well I asked if I could pay for them to deliver a correct one , and he said we can't do that. then I find out they also gave me the wrong dressing on my salad. I mention this to Caleb, the manager, and he says OK. did not even give a concern.Chad was the best Manager. it all went down when he left. read more

We ordered 10 pizzas for a party and they delivered it perfectly on time and even included plates, napkins and lots of packets of cheese/peppers that worked perfect for the event! Pizza was hot, fresh and so delicious! The employees were helpful and kind upon ordering as well. Highly recommend and will continue ordering for all our events. Thank you! read more

Clean, friendly, great pizza and they deliver! Gotta try the double chocolate brownie. Yuuuum. Baseball on the TV. read more

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Coming up close to stealing my heart lol. I love their thin crust pizzas and their pepperoni are so little and yummy

Everything was hot and delicious. The workers were super nice and attentive. I could hear them laughing and talking while working. It was a fun and positive environment. It was also very clean. Will be back to get some yummy food and positive vibes. read more

Pizza is one of the best. Management could improve certain aspects of their business but overall I'm going for the pizza. Double check your phone orders as those are only about50% accurate. 99% accurate when using app. read more

This is something I have never done. I am doing this bec I feel it is now my duty to explain just how bad this place is. I have ordered for a long time at this location and for the most part is was always fantastic. The last 3 orders have progressively gotten worse every time. This last time I ordered two 1 topping pizzas and ordered a scheduled time. Not only did they not honor my order but the mgr called to tell me they would refund my order and replace the pizzas with smaller ones. However no pizzas ever showed up and they never even called me to tell me they were not coming. This is the absolutely the WORST place to order pizza. They will screw you over and not even apologize. I will never order from them again and that is all thanks to the terrible manager that works there. You all should be ashamed of yourselves if you work there. Poor management and poor execution of labor. Who cares right? No more. 1 star bec I can't do 0 read more

I have to say or if all the pics places we have here in Seguin, this place has one of the best flavors, everything is so tasty. They are really fast with orders they are nice, I've never had a bad experience here. read more

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Food is great, love the pizza. but multiple times the girl on the phone does something wrong. it's ridiculous! 2 times in a row even paying over the phone they didn't put it as a delivery, even asking for my address. had to ask me to redo my card number 4 times. The girls never know what they are doing. So frustrating to order over the phone, they need training badly!!! read more

I stopped by Marco's for the first time ever last night. Anyone who has read my past reviews knows I'm a stickler for customer service. Customer service can make or break a place for me, and let me tell you, Marco's Pizza has some amazing customer service and some damn fine pizza. We ordered online using their app with minimal issues. Upon arriving to Marco's my app notified me that our pizza is ready for pick up. When I walked in I was immediately greeted by several employees in the back. The employees working the register were all helping customers with smiles on their faces. Another employee came out and asked if she could help me and I told her I was there for my pizza, unfortunately the app pulled my chain and my pizza wasn't quite ready. While standing there watching I noticed after an order was complete another team member would walk over and double check the order. Then when they handed out the order they made sure the customer was 100% satisfied with the order. My pizza was no exception. I ordered a thin crust and the employee walked up to me and apologized because they cut the pizza in triangles instead of squares like they are supposed to do. I chuckled and told her that's most ok, but she offered to remake it anyways. Just because the cuts were wrong! Now that's a pizza company that really cares about how their pizza is before you walk out the door. They clearly want the customers to be 100% satisfied. I still insisted my pizza was fine in triangles and departed. Upon arriving home I was excited to try this pizza. No surprise to me after seeing how they treated their pizza, it was AMAZING. I got a pepperoni and sausage original crust pie, and a ham and pineapple thin crust. I'm not playing when I say it's seriously one of the best pizzas I've ever had. Very filling as well. I'm looking very forward to eating there again and giving this business my money! read more

I am from out of town but I was looking for a Good pizza Pl., MArco's was a good strike I had the pizza and I found it to be very good plenty of sauce cheese even the crust was good to eat I purchased a large and it was a good large , I will definitely do Marco's again read more

Marco's Pizza - A large pepperoni pizza from Michaels - Pizza Near Me - Seguin, Texas

This location consistently screws up delivery. When I call, it always seems like the person on the phone is new, very young, or just doesn't know what they are doing. I feel like every time I call I have to repeat myself over and over to more than one person. It's just poor costumer service. I haven't ordered in six months, so I thought I'd give them one more chance and tonight, they got it all wrong again. This will be my last time. read more

I called in an order and the gal on the phone was very impatient and unprofessional but it was Friday evening so whatever. I went in to pick it up and there was a gentleman at the counter (Chad) taking a customer's order. He was amazing! He had so much patience with her, he spent several minutes explaining the pizza, how many slices, the cost, etc., I am so impressed with his customer service. Our pizza was hot and delicious. Restaurant was clean. read more

My first time trying Marco's. Door dashed one. It was delicious. Best delivered pizza I've ever had. Of the next one is a good as the first, they've won a loyal customer. Well done Marco's. read more

Too generic. Reminds me of CEC or Pizza Inn from the 70's. Good for children I guess. The employees are nice. They were great. read more

My dad and I were on a road trip and stopped in. We had never heard of Marco's before. I didn't know it was a chain. Anyway - we had the BEST pizza and salad! The owner there was super nice! We chatted a while and he gave us a nice military discount! There was enough food to get 3 meals each out of it! It is a bit off the interstate but next time we come through Sequin, we are going to stop in! read more

Amazing pizza! Very sweet delivery gentleman and on time. I have a huge order and it was here in about 35-40 minutes. Thank you! read more

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Online ordering is easy and no matter the time of day you'll never wait over 15mints for your pizza. They have a good selection of topping and crusts for all the picky eaters in your family. read more

Placed order and it was ready in 13 minutes. Got the bbq chicken specialty and it was amazing. The bbq sauce wasn't extremely sweet like other competitors. Loaded with chicken and lots yummy cheese. First time to try this brand. Eat it!Absolutely worth it!! read more

Today they get two stars because I called to let them know I was placing a door dash order and I wanted extra ranch for my salad. They said no problem at all and I got the ranch but NO SALAD!!!! I would norm not write this for one occurrence, but I am a dasher my and I cannot count on one hand the number of times this store has forgotten the salad. One time I had to return and go get it on my dime. They have forgotten my salad twice and I have dashed at least 8-9 orders that they forgot or had to be reminded about the salad. This needs improvement at this location. otherwise it would have been 5 stars-such a shame! read more

Waited over an hour for delivery of 0.7 miles,we've ordered for the last 9 months and had no problem,called asking for the manager and was told "I'll see if I can find her? Pizza came cold 15 minutes later and we declined to accept it,they just lost a loyal customer read more

A pleasant surprise to fast food pizza . The place was very busy but I got my pizzas and a fair amount of time as busy as they were and the pizza was not sloppy or lacking in flavor for lack of sauce or toppings . There is not a lot of dine in space so if they are busy and people are coming in to pick up your gonna feel a little cramped other then that the product is good. read more

Below is my list of pizza places in Seguin that are better than Marco's Pizza: Huh.........I'm stumped read more

It was delicious, the pizza was cheesy and it was ready as soon as I ordered it. The manager was very friendly and helped us with everything. I would recommend this pizza place to everyone. read more

Some of the best pizza I've had in Texas! The chicken fresco will bring me back. Great service and extremely clean. Normally not a fan of chain pizza but Marco's has made me a believer. Will be back when I'm in the area. read more

Since they arrived in seguin they became my favorite pizza place. We always order the Hawaiian pizza and the supreme. They have pretty good wings and their geek salad is good too. read more

I have had them several times delivery is always on point today I sat down and ate service was fast staff is very friendly but the best part of it was the food the calzone is wow delicious the breading for the calzone was nice and soft amazing flavor and the inside of it tasted just a good the pepperoni and cheese were cooked to perfection read more

Chris the manager was rude. I've never had such bad customer service. I was told over the phone they would honor my BOGO coupon for all three of my orders then when I went inside Chris told me " I can charge you whatever I want for these pizzas" " I'm not gonna give you 2 more free pizzas." I have no problem paying the price for my pizzas, but don't lie to me and then be soo rude. I will never go to this location again. What a poor way to manage a business. read more

A pleasant pizza the experience wasn't bad they were very busy the day I went but the response time for my order was quick and fresh

The food here is very fresh. It is absolutely delicious. I'll never go anywhere else for pizza and subs. Trust me .

Honestly ive have good Marcos pizza from San Antonio. However today.. "national pizza day".. My family and I decided we would order some Marcos for pick up. We picked up our order two of the only staff members we saw when going in were on their phones. Which wouldn't be an issue.. but wait. Our order was missing our jalapeños. Which upset my husband.. obviously. I called and was told they were "so busy". They I could come back in to town or they could deliver jalapeños in an hour.. which confused me since when we went in everyone was on their phone. Not to mention my kids pizza was BURT. So I had to make a completely different meal. I was offered 20% off next visit. Haha which I have a coupon for 20% off on the box from today. So thanks but no thanks. I completely disappointed. Should have went to papa johns. read more

Easy process to order on line very friendly staff clean facility, I just ordered a medium size pizza with Ham I picked it up must say pizza was Fantastic $8 bucks couple dollars on the Tip just for there customer service and Yes whenever I am in the mood for a good Pizza Marcos Pizza is my place . Thank You Again good friendly service is hard to find . Thumbs Up read more

Really good pizza but Marco's falls flat on its face with no ice for drinks and no cups. I was given a room temp tea with no cup or ice......I literally threw the warm tea away read more