This location consistently serves high-quality pizza and offers great value. It is my favorite chain pizzeria because every meal has been excellent. read more

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Did an order through the app. Order arrived at restaurant incorrectly. Rechecked the app topping is missing from my 1 topping pizza. Placing a "reorder for previous purchase" should not give me a pizza i have NEVER ordered. Manager Tia states it is a "customer error". Attempted to contact app support does not exist it refers to leave feedback on fb, x or other online platform. I attempted to state i understand the restaurant made according to online information and I would contact the app. TIA kept stating it is customer error. Will not be ordering from Marco's again. Plenty of other pizza places. read more

For a while I quit going to them it was bad. Everything is excellent now. Workers are polite and seem happy. My food is great. Usually good coupons. read more

Thank goodness there is a new pizza place to order from going in across the street Marcos clearly does not desire to stay in business. I wanted a quick pizza to pick up for the kids and the friends. Hours of operation clearly state there open till midnight. My order was denied because "they need time to clean there kitchen" I called @ 11:35 Change your operation hours online for your customers. Maybe make is clear that orders will be taken determined house keeping responsibilities, not customer satisfaction read more

Over three hours and no delivery. Called twice. Excuses, excuses but no food. WTF? We are not that far away, and they had to go to a third party delivery service. Over $50 order!!! read more

Very good. Their pizza is usually amazing and their cheesy bread is actually to die for, plus the ranch . the place and service itself is quite good. when I order online they usually always have the pizza ready in a 4 minute walk. Establishment smells great and workers a nice and friendly. read more

Only pizza place that delivers to me unfortunately. Never get order correct and managers don't do much about it

I actually love Marco's pizza, but ill be honest the last time i called i was severely disappointed in the level of customer service I received. The lady who answered my call wasn't even remotely interested in sharing what deals they had available. Normally when i call this isn't an issue. She quoted me 20% higher than the usual price on items that i was later able to go online and find. I realize the deals online are possibly different, but her attitude when i inquired why my normal order was $14 more wasn't good. I wasn't asking for a miracle, just asked to be quoted specials. Two words.... customer service. She then told me "I've told you everything we have i don't know what else to tell you." Not true. She simply had zero interest in helping me. I spend roughly $40-$50 a week here I believe it was the manager but im not certain. If it doesn't improve I'll take my business elsewhere. read more

Love the Pepperoni Magnifico Pizza and Cheesy Bread, great value!

The only pizza chain that I know of that delivers to my area - and I'm grateful for that! Generally don't have a problem with them and the couple of times something was amiss their staff/management took care of it and made it right! Delivery has been a little slower lately, but we expect that because Covid / driver shortages. If we plan ahead though that's definitely no problem! Good food, friendly staff, and great customer service keeps us coming back! :) read more

if you want a bowl of butter and soggy cinnamon bread, this is the place. forgot pepperoni on my pizza too read more

We ordered a Medium Meat Lovers Pizza, NO Ham. Medium Cheese Pizza, and Cheesy Bread. The only thing that was right with our order was the Cheesy Bread. Both medium pizza's did NOT have PIZZA SAUCE. I am not sure how you make a pizza without pizza sauce, but they did, not 1 but 2. Wish I would have payed more attention to the reviews when I read them, but I just moved back to Monroe after being gone for 30 years, and could not wait to get Marcos Pizza. What a complete disappointment. read more

Horrible, messed up pizza 3 times, manager screened call refused to fix or give day of general manager.

Pizzas was hot and good and it was a delivery to my campsite with no problem looking forward to the next order there

I received a Grubhub gift card from someone at work, and decided to order from this store. I have never used a delivery service like this or ordered from this store before. The items never arrived, and when I called the store an hour later, they said they don't even work with Grubhub anymore. I asked them for advice on what to do next, and they were dismissive and unhelpful to the point of being rude. They just shrugged their shoulders and told me to call Grubhub. I suggested they also call to make sure they are not listed anymore, and they just said 'The manager spoke to them." And then they hung up. Seriously quite rude. I typically only write good reviews for places, but the interaction made me feel like crap, which no one needs when they are excited to get a gift from someone only to be let down when it goes wrong. read more

I would give them a 0 if I could. Do not voice your opinion to them about service not being good. We placed an online order and they called and said they don't have a driver. Just simply explained that this has happened many times this month and now i'm blocked and can no longer contact the store. Wow Marcos great customer service!!! read more

I've had a few pizzas from here now, and they've all been pretty "meh." One was very thin and flimsy, which isn't my style. They aren't bad, but there's better places to get pizza in town. This place is an order and pickup location only. read more

Marco's Pizza my favorite around in Monroe County, MI. They make a great pizza! Great item variety to add to the pizza the sausage and ground beef with green olives is my favorite and the best I think. I have had an issue one time where what I ordered online which is super convenient and easy but once somehow it changed my items so just double check your order before and after you complete it. They were gracious enough to replace the pizza I ate one slice of and realized it was wrong but the manager seemed angry about it and said okay this time but then the second correct delivery took forever but that was a one time issue accept sometimes delivery can take a bit on a Friday or Saturday night. Lastly, they are a little pricey but worth it I think. read more

Don't know what happened to Marcos, they used to always have great pizza and bread sticks. Now it's a 50,50 chance that the food will be decent. I'm done with Marcos and will just stick with Tiffanys. The food there is always good. read more

Marco's Pizza is a pizza place to go when you want fast and easy food. It's not the very best but it's a 6/10 to me but it's just my opinion. I remember one time I went to get a bacon and pepperoni pizza, it tasted very delightful like pizza should but all the bacon, pepperoni, and cheese was in the middle of the pizza instead of being everywhere on the pie like it should be. But other than that one time it is always a good stop read more

i live very near to marcos and this is my go to pizza place.they basically know me by name! that is until recently. they raised prices and now are charging so much for a simple large pizza with one topping. we used to order an xlarge pizza with one topping very frequently then found out that the pizza prices have gone up! we used to pay $12-$13 now it comes to about $17. definitely won't be eating from here as much anymore. read more

Marco' makes the best Hawaiian pizza I've ever had. Their White Cheesy pizza is also outstandig.