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    Marco Automotive

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    Services - Marco Automotive

    Auto brake repair

    Auto engine repair

    Marco Automotive Photos

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    Recommended Reviews - Marco Automotive

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    6 years ago

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    12 years ago

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    Budget Automotive and Radiator

    Budget Automotive and Radiator

    (23 reviews)

    If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

    Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

    Big O Tires

    Big O Tires

    (44 reviews)

    Brought my car in to replace rear two tires. after an hour of waiting I went to the front desk to…read moreask for an eta. I was told there was problems with my engine and they recommended that I spend another $400 to have it fixed. I declined and they said it would be a few more minutes before they had my tire changed. Another 30min passed and I went back up to the front desk to see what was happening. I was told the tires that I requested weren't in stock and they had to drive across town to their warehouse to get them. Another hour passed and I got my tires. I try to be a patient person but 2 hours and 30min seems excessive for two tires.

    I tend to be pretty low-key and give people a break so I will quickly tell the story of why I think…read morethis particular Big O Tires on Republic Road stinks : I had some issues about a year ago and they worked on my car and then I started on a road trip got about an hour and a half into it when they were problems I had to be towed back to the Big O and they told me that there were some parts that weren't put on correctly. So I gave them some slack and then just this past month I went back there to have my tires looked at and rotate it before I went on a road trip again , and after a very long afternoon and an expensive one at the end I had a lot of work done . I got Parkway to my destination in Colorado when I was having lots of Tire issues and ended up getting into a repair shop and they told me that the lug nuts were not put on properly and that my tire was about to fall off. So anyway, everything that I have read on this site about the customer service about people not really being confident about lots of other things... it is all true! I will never go back to this place I am sorry I spent my money there and am going to be a little less laid back when services not good. I wish all of you the best in finding good confidence service!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (11 reviews)

    The worst experience at a tire shop I have ever had. Mike from the front was completely…read moreunprofessional and RUDE, was trying to sell 4 new tires before looking at vehicle and when we just asked for a repair/patch was when he asked us to go elsewhere due to "confusion". We own a tire shop and are 5 hours from home. Would NEVER recommend this Firestone ever.

    Customer service is a joke! We had a new tire that we had to take off another car, same make and…read moremodel, due to our other car being an all wheel drive. We kept the tires that didn't have to be repairs because they were still new... our other car, same make and model, needed a tire replaced. I called FT on Weaver Rd here in Springfield, and told the guy who answered the phone, Mike, I told him that we had a new tire and want to use it. He said okay, we will call you if it needs replaced. My husband gets a call from the mechanic to tell us we need to replace the tire. We told him we have the tire and was told that they can not put on a "used" tire. Why were we not told this in the first place!?? My husband brought his car to the store the night before (last night) a 4:40p to have his tire looked at and get repaired. Who ever was in charge had already sent everyone home for the evening and was locking up the place. We've tried to give the benefit of the doubt, but this is the last straw. We've been charged for work in the past that we didn't give the go ahead on, we've made appointments online, only for them to tell us they didn't receive the appointment even though we had a confirmation email. Do not recommend this place unless you don't care about price or customer service.

    Marco Automotive - autorepair - Updated September 2026

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