Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

It is now almost impossible to schedule an appointment with Berkeley Eye center because all 25…read morecenters use one phone number. It incessantly repeats the name and when you finally get through they say oh no! We have to try and connect you. It took me more than 20 minutes of being on the phone with repeated transfers resulting in hang ups on Berkeley's end to schedule my eye exam. I'm sure they lose a lot of potential appointments this way. This is no reflection on my eye doctor, she is nice, but their process is not customer centric and it's not worth the hassle on every appointment. I have been going to the Katy Freeway location.

Excellent doctor. Professional office. I do not hesitate to recommend this doctor and practice. I…read morehave been a patient of Dr Jarrett's for several years and have never been disappointed.

Wow. Very professional and very nice bed side manner. You can tell the staff and doctor are very…read moreknowledgeable and care about their patients. 5 out of 5. Would recommend.

Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).

Oh my gosh! This is my FAVORITE eye doctor! I've come to him for YEARS now and he makes me feel so…read morecomfortable in my visit. His office staff are caring and nice as well. I wouldn't change him for anything and if he ever leaves me as his patient, he'll have to take me with him!

Referred here by a local friend for affordable eye care especially with no insurance (keep in mind…read morethis office does not accept insurance), my wife and I have been doing our contact lens exams here for over five years. It's not the fanciest office with the latest tools, but he has exactly what you need for a quality eye exam and has tons of contact samples. Dr Nguyen is an all around solid optometrist and person. He is detailed oriented, asks good questions to get to know his patients, and offers great insights. Even though we will be moving far away, we will continue to use this office for our annual exams.

Contact lens ordering nightmare…read more This office has mishandled my contact lens order on two separate occasions, both times after payment was processed. Despite placing my order months in advance, the office either lost or failed to process it, resulting in extended delays. When I contacted the office to request help including expediting the order, I was told it would take another two months, with no accountability taken for their error. After speaking with a manager, they explicitly refused to contact the manufacturer or offer any temporary solution, even after acknowledging I would be out of contact lenses due to their mistake. The issue was resolved only after I contacted CooperVision directly. CooperVision immediately stepped in, contacted Houston Eye Associates Tanglewood (HEAT) on my behalf, and arranged for trial lenses to be rushed to me within three weeks. This option was never offered by HEAT, nor was any effort made to assist me until the manufacturer intervened. It is unacceptable that a patient must bypass their provider to correct an error entirely created by the office. This experience demonstrates a serious lack of customer care, accountability, and patient advocacy.

terrible experience i schedule appointment for pediatric ophthalmologist and come to find was…read moregeneral physian to exam a kid still charge me for the visit and advised me to request refer to pediatric

Dr. Yu is really 'as good as it gets'! He's been my opthamologist for some time now, and it's…read morebecause he's the best I could ever hope for and more. He patiently addresses all of your concerns and is actually physically there for them rather than shafting you over to a PA. Whenever I want to try something new, he always has samples at hand for me to try rather than just writing a prescription for some eye drops. You never feel rushed in the office. (My last appointment with him lasted for an hour.) He's incredibly friendly and welcoming. Flawless English for those worried about going to an opthamologist in Chinatown. Amazing service! It's time that physicians realize that we are the customer and we should be treated as such!

The staff here is great and so is Dr. Yu!…read more I totally recommend him for all your eye needs!

For both my wife and I, Dr. Richani and her staff have been consistently professional, highly…read moreengaging and sincerely caring throughout the entire months-long process, while delivering exceptional results that have exceeded our original expectations.

Dr. Marc Longo is a wonderful eye doctor! I had an upper Bleph and ptosis repair done. I'm a little…read moremore than 2 weeks post surgery and I'm extremely pleased with my results so far. Dr. Longo is truly skilled when it comes to eyes. I couldn't be more happier that I chose him for my procedure. Also his team & staff are all wonderful as well. Overall experience has been excellent!

I like coming here for my eye exams! Dr. Chong really knows what he's doing! Exceptional doctor…read more He explains everything well and enjoys his work. Everything is clean and sanitized. Exams are very thorough. Great service! Great office! Great Doctor! It's fun coming here and it's an enjoyable experience! I would recommend everyone to come here and you will not want to go anywhere else!!!!

Very detail and patient。 Very Capable and willing, as good as it gets。 Young and energetic, ready…read moreand available, easy to make an appointment.

I love this location. I highly recommend it, the people are great. I got the help I needed to see…read moreclearly.

They are always late and do not go by their hours says they open 9:30 on door and window they had…read moreme waiting over 35 minutes until someone opened up didn't like that at all but at least I can see start going off the times you advertise and this is not the first time