Don't Bother! I called this man to come and refinish my floors and he postponed 3 times on me…read more(that's 3 weeks of waiting). I should have known ahead of time because he postponed coming to my house to quote on the job. I even had to call him for a quote. To start he told me the job would only take a couple of days. After coming to my house again I was told it would take 3-4 days, okay no problem I must've misunderstood. When I spoke to him again (after he postponed the 2nd time) he told me the job would be a full week. Again not a problem, I wanted him to do a good job on my floors and we would arrange ourselves in the house to give him the time he needed. Honestly, I understand that he was probably busy and we were going on vacation so I thought I'd be nice to go along with his schedule. The night before he was supposed to show up I texted him to confirm and I got another excuse about how it would be better to start the following week. Again I accepted that he was busy and allowed him to postpone. Today he was supposed to show up at 7:30 and he blamed being late on the weather. He explained in his text message that told his men to show up at 9:30 but the roads were bad and he can come by at 10. Remember he was supposed to show up at 7:30 and he's giving me another excuse! At this time I told him to forget it I called someone else. I'm not sure what type of job he would have done but waiting 3 weeks for someone to come and do a job is too long. Plus I just don't trust someone who feels that wasting my time is okay. Remember I'm paying him and his quote wasn't cheap. If Donald told me that he had other jobs and he couldn't come until later in the month I would have gladly agreed to schedule when he was free. However he didn't do that and left me with no other choice than to find someone else.

I called a lot of places before deciding on Personal Touch because the owner was responsive and the…read moreprice reasonable. But when all was said and done, I had to give only three stars. After agreeing to the proposal, there was no further contact with the owner during the many weeks leading up to the job. Then an emergency caused him to put off the 4-day job from a Friday to a Saturday. He called again on Saturday and said he was sorry but he'd have to start on Monday. Problem was, I was leaving on vacation that day and had planned everything around being able to let the workers in, stick around to make sure all was well, and leave a key for a neighbor to let them in the remaining days. This plan went all to hell. My neighbor reported no activity during my week away, and when I got back they still had to come in two more times. They left splashes of varnish on a tile floor, and there are still lap marks and streaks from applying the varnish incorrectly. They even put down the wrong color in one spot and had to remove and reapply. I had used another refinisher in the past, but I felt they were rude and didn't respect me as a past customer, so I sought out Personal Touch. True, they were at least competent at the start, and the workers couldn't have been nicer. Except for those mistakes and snafus, the floors really do look great. The problem was the emergency that threw off the schedule, which caused them to rush. Still, if I need floor refinishing again, I will go back to the rude guys. At least their work was mistake-free and was completed in the agreed-upon time frame.

We hired Wood Vitalize to refresh our original, 1935 floors at our new-to-us house in Jackson…read moreHeights. We had originally been talking with a more "standard" flooring company. The first company told us that the floors were too old & worn and that the only way we could refresh them was to rip out the original floors and replace them with modern panels. We mentioned how sad we were to lose our original floorboards to a friend and they suggested we reach out to Adam at Wood Vitalize. I'm glad we did! Adam came to the house and, immediately after saying hello, got down on his hands and knees to give them a close look. He helped us to pick an option that would protect the floors and give them some new life, without sanding off the character they'd gotten over the last 90 years. He also helped ensure the rose inlay in the original floors wouldn't get destroyed with his process (other flooring companies had told it was unsaveable). Wood Vitalize's quote for the work was reasonable and they even replaced a few floorboards that had gone rotten underneath the radiator without charge (thanks again!). They were able to do all the floors in our 3/2 townhouse in one day (arrived on time, stayed late until it was done). I'm very pleased with their work and owe our friend who referred them a big thank you! So I'm passing it forward. If you've got floors with history and you want to keep them don't let someone talk you into ripping them out until you talk to Adam!

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

We had 2 club chairs re upholstered by Oscar Deco and they did a fabulous job! I was thrilled when…read morewe got our chairs back! They looked absolutely gorgeous! Oscar picked the chairs up and delivered them back to us when n such a timely manner and was so very nice and helpful! It was such a great experience and we can't wait to use them again!! We highly recommend using them for all of your upholstery needs! We certainly will be only using them!! Fantastic high quality work and a pleasure to do business with!

I don't know what happened to this place. My first experience couldn't have been better. I…read morerecommend them to my other people who also had a good experience. But it seems the company is under new ownership. My more recent job with them was subpar. When I reached out to them, they tried to blame me for misusing the item. The item was a diner booth bench. I was sitting on it! How could I misuse it?! Eventually they agreed to pick up and fix it but not before I had to fight with them to do so. Everyone makes mistakes. It's how you deal with them that makes all the difference. If they had simply apologized and fixed their mistake, I wouldn't have to be writing this bad review.

I'm back again. I love doing business with Marie and family. The quality and care that they take…read morepride in their workmanship and the genuine positive energy of the smiles. This time around I had new stools reupholstered with new fabric and studs to match my club chairs and took two old barstools and gave them a black leather facelift. Highly recommend this family business!!!!

I love my reupholstered sofa, chair and chaise lounge. They look better than ever. Marie is great…read moreto work with and her and her team did beautiful reupholstering. I even got some arm covers so my cats will not ruin the couch. Thank you.

When I bought a condo, Concrete Care removed the cheap vinyl that the previous owner had put on the…read morefloor and replaced it with a gorgeous concrete floor. The work took 7 work days for ~500 square feet, and the whole process took ~2.5 weeks from when I first messaged to when they finished. I messaged through Yelp on a Saturday, and Daniel called me back on the Monday. Jack came out to provide an estimate the next day, and he brought samples of polished concrete so I could pick a color. He gave me two quotes: one for removing the vinyl and just polishing and one for also pouring self-leveling concrete and polishing that. The estimates were competitive with quotes I had received from others, and he sent them through Quickbooks within hours of meeting. We decided that they would remove the existing floor first so we could get a sense of what just polishing that would look like. They also provided a COI promptly once we decided on this plan. Jack had a three-man crew come out the following Monday. They arrived everyday from 9 am to 9:15 am. Within an hour, they had ripped up the baseboards and vinyl floor. The concrete underneath had bubbles, large cracks, inconsistent coloring, and a large stain from previous water damage. The foreman, Alberto, suggested they just pour new concrete, and I agreed. We got Jack on the phone and went ahead with that plan. The crew did a great job putting up plastic to protect the walls and the limited furniture I had in the unit. They also put up plastic in the building hallways and carefully disposed of all debris. And 7 workdays later, the floor looks great! Would definitely call up Concrete Care again for any remodeling that fits their skills. For reference, the four photos are of (1) the living room before removing the vinyl, (2) the living room after removing the vinyl, (3) the completed living room, and (4) the concrete samples in the living room before the work.

I'm very satisfied with this guys. They fixed a disaster and mess after my previous contractor…read more(those f***ers almost destroyed my 1st floor). This team provide excellent service, nice and neat work. Very professional, thank you!!!

I contacted Diego to reglaze the bathtub in the home I purchased. It was the original tub and had…read moreseen better days. He took a look at pictures I sent and gave me a very reasonable estimate. He was communicative ahead of the appointment and flexible with scheduling. He worked efficiently and answered all my questions. Would recommend.

I can't believe I didn't leave a review back in 2020 when they did our first project which was a…read moresink/bathtub reglazing. They did a wonderful job although prices have increased a bit. They do really great work. I needed them a 2nd time and my antique sink looks brand new.

Just had my first floor repainted with tons of stress cracks and nail pops repaired. Carlos and the…read morecrew did a great job. They were neat and clean as possible with a job as messy as this. I would definitely recommend them for your next job. I also liked that the crew stayed on the job until it was completed and cleaned up on their way out. What a pleasant surprise for a do-it-yourselfer. Thank you!

I hired Carlos and his crew in the past to have our basement repaired due to a flooding. I really…read moreliked his work. processional and knowledgeable. I have hired him to paint our living room, stair way and hallway.also installed the hallway light fixture. It was a lot of work and crew did a fantastic job. His prices are good for the service. I have been referring his services to anyone who needs his services.

we would def hire Supreme Bath again. John did an amazing…read morejob on tile, tub. and sink and was done in a day.

I got a quote and very politely asked some questions to clarify. Attached is the response that the…read moremanaging director gave me. Really confused at why he couldn't have just said that they would not remove the rust or told me that is something that they're able to do. Either way I just wanted a clear answer as a potential customer. I never asked for any plumbing job. I just wanted to clarification on whether they do the rust removal and treatment before the reglazing and he wouldn't even answer that. Needless to say I won't be moving forward and wouldn't suggest anyone else does either. What a strange way to try and do business....