I've generally had ok experiences with movers but a few bad apples give the rest a bad name (ahem,…read moreit rhymes with shmironman) . I wish all movers were like Cameron and Eric from Reliance. A few of the many things I appreciated...They were polite, and very professional. If they didn't know where something went, they asked. I know it sounds simple but a lot of movers don't do that. They did not mess around either. They were working at full speed all day. They were also extra careful with wrapping my baby's things so they would stay clean. I had my infant son and my dad was helping me with unpacking and organizing and they frequently asked if either of us needed help. My dad, who had never used movers and thought it was ridiculous that I was hiring people for something we could do ourselves, said "wow!! That was totally worth it!" I will use them for my next move without hesitation and whole-heartedly recommend their services.

We hired Reliance Moving to help us move the end of April 2019. They must have overbooked that day,…read morebut chose to do our move anyways. We requested 3 guys and they sent 2, neither of which knew what they were doing. They were slow, one of the guys took at least 5 breaks that totaled over an hour. The guy who took all of the breaks complained multiple times that things were "too heavy". The truck was only about 2/3 full when they told me it was a full load. Instead of using dolly's to move stacks of boxes into the truck they carried one at a time regardless of its size or weight. We have moved 7 times in the past ten years and have hired moving companies every time. In our previous move we moved from Boise to Meridian and hired a company that sent 2 guys who moved all our things in one load in under 3 hours. It took the guys from Reliance Moving 2 loads and almost 7 hours to move the fewer items to our new house that was less than a mile away from the old one. They also damaged our wood floors by dragging a piano across them instead of using dolly's. When my wife pointed our the damage the guy blamed her and said she should have "put plastic over the floor". I called and messaged the company about the damage and never received a response. At the end of the move they tried to charge me more than was agreed upon and couldn't provide me with and invoice. It was clear that these guys were not Reliance Moving's "A-team" and I'm guessing they weren't even employees, but guys they hired for the day to help out because they were overbooked. If you're going to portray yourself as a professional moving company you need to employ professional movers and deliver the service that you advertise on your website.

i when you hire a company to move your belongings,you expect them to take care and pride. Knowing…read morethat there might be some special items. Maybe at the very least ask! I used Peasley transfer and storage to move me. They broke several items that were from my grandmother in Germany pre-war.. I understand that things happen when they ask me for a breakdown of all the items I was very fair in my ask! Their offer 52.50! Beyond heartless it's a slap in my face and now instead of a fair settlement beyond the loss of the items I have to take them to court?? When will we hold companies and insurance companies responsible! I would NEVER recommend them!

Had a great experience with Tim, Kaylon, and Trayson. We had a local move. They called 30 minutes…read morebefore arrival, communicated well, blanket wrapped all furniture, and delivered to room of choice. Throughout the experience they were courteous and careful with my belongings. 100% recommend.

Caseboise Moving helped me pack up my home belongings for a long distance move. The owner and her…read moreteam packed everything in record time. I was amazed at their teamwork, communication and how they completed the packing in such a short amount of time. Always helpful, making suggestions and answering all my questions throughout the entire process. I would HIGHLY recommend their services; you will not be disappointed. And, the cost to pack up a 2,000+ sq. ft. home, was substantially less than other local companies. My compliments to their well-oiled machine (Caseboise Moving).

This locally-owned family business is fantastic. I used them to pack stuff filling 2 containers…read moregoing to Hawai'i in 2016, and now setting up my move from a temporary apartment to my new house back in the Treasure Valley. Communication with Jen is clear and concise, with no questions left unanswered. Their expertise in moving "special" items is...special.

This company is great! We scheduled them for a move last Friday. They showed up on time. Got things…read moredone very efficiently. These guys were Courteous and polite. Highly recommend!

We hired them to help us move to our new home down the street in Star. They were awesome and…read morearrived right on time. The two gentlemen were personable and easy to chat with while they moved our belongings and wife and I packed up the loose items. There were no dings or scrapes on any of our stuff or either of the houses. One of the best moving experiences I've had as a 20+ years lifelong renter. Their pricing is extremely reasonable as well. Next time we move, we'll be calling Delicate Touch. Jimmy and Richie are AWESOME!

I would not recommend this company at all. The movers showed up on time and seemed friendly…read moreenough, but that is about the only good thing I have to say. They seemed inexperienced and there were many problems: 1) I asked for 4 movers and 2 trucks for the whole day. After 3 hours, the two most energetic and careful guys left on another job! They came back 3 hours later and helped the other two guys finish. If I would have had all 4 movers the whole day, I think the performance would have been better. The two movers who were here all day NEVER took a break or ate lunch! It's no wonder they got sloppy, especially towards the end as they were trying to finish and go home. 2) The movers unloaded the truck full of boxes BEFORE they unloaded the furniture. Who does that? Since there were boxes in the way, some of the furniture didn't get placed where it should have been. And they didn't keep all the pieces of the bed together, so we couldn't put our bed together for a week afterwards until we found the missing piece in the garage. 3) They stacked big boxes on top of little ones. 4) They had to open the door of the refrigerator to get it through the narrow doorway, and they broke off the lower rack on the door. We've never found it so I suspect they threw it away. They also broke my bird bath. It was intact and fine in the storage unit but when we checked in on the patio (to add water), the top was on the ground and the base was beside it. The concrete was broken and unable to be fixed. 5) There are multiple dings, scratches, and dents on our walls. They were not careful with furniture, seeming more concerned with speed than being careful. 6) Even though boxes were labeled, we found boxes misplaced throughout the house. Boxes that should have been in the basement were placed in the garage and vice versa. Many boxes were placed with the labels facing the walls, so we had to move stacks of boxes to even see what the box contained and to figure out which room the box was supposed to have been placed in. 7) They obviously got in a hurry at the end and haphazardly threw the remaining items in the garage. There was no rhyme or reason to the placement of items; it was clear they simply dropped items wherever there was space available and without regard as to which room the item was supposed to be in. I left a message requesting that the owner Dan call back to discuss the poor performance and broken refrigerator door. He never did. Although this company had a lower hourly rate than some of the other moving companies I called, I would rather have paid $10 more per hour for better quality service. You really do get what you pay for. You'd be better off paying minimum wage to a couple of high school students and treating them to a pizza than hiring this company.

Dan and his helper moved furniture for me and then moved boxes and took them to my storage, they…read moredid a great job and were very careful as to not scratch my walls or furniture very efficient . I would definitely use these guys again

We have a large sectional couch with 4 recliners that needed to be re-configured and these 2 men…read morewere very professional, on time and fast in providing the service. The recliners are all connected with wires and plugs and of course they need to be lifted, it requires muscle which my husband and I do not have. They re-configured and repositioned the couch in a jiffy. This service was wonderful! Thank you, DANIEL AND JOSEPH.

A very professional service. Truly, white glove service. Jesus and Issac were careful with the…read morenew furniture and protecting my floors and woodwork at the same time. I was used to delivery fees being waived with many stores, but I will gladly pay for delivery with them again after getting such good service.

If I could give more than 5 stars I would! We were moving from out of state to Idaho and it was…read morethe most stressful experience for us. We found Angel to help us with our moving needs and he went above and beyond more than we ever expected!! He did things for our home and the move almost everyday while we were out of state. He continues to do things for our home and is constantly helping us with this very long process. Being in two different states all the time, the stress is unbelievable and Angel makes it a bit more comforting. He is extremely polite, trustworthy and honest. His staff is careful and respectful. Their level of professionalism is 5 stars for sure. I will always use LoadnDeliver for any moving needs in the future. You will not regret hiring this company!! Thank you Angel for always helping us and showing up for us through this very difficult move.

Angel and his crew showed up right on time and were ready to go. Very courteous and conversant…read moreyoung men, that worked their tails off. Good to see there are still very hard working young people out their. We moved into our condo, which we have been renting out for 5 years, and will stay here while our home is being built, so we will be moving again in about 8 months. Angel will be the first call I make when we're ready to Load N' Deliver!

I requested info and within minutes received a very friendly message, quote within my budget, and a…read moreprofessional follow up call. My demo project was completed and all items hauled away with two hours of an original project request. Very impressed with the entire experience! Hubby is going to be thrilled!!

Wow.. I'm completely blown away by Top Shelf Moving & junk removals service. I just moved to Idaho…read moreand desperately needed last minute help! ERIC showed up within the hour by himself because the rest of the team were busy with other jobs! Eric was determined and didn't give up.. he was GOINGGG TO get my couch into my house... Sure enough the 2 of us carried it up 4 flights of stairs.. "with him doing most of the lifting of course cuz I'm just a girl!!!!!" Because the couch couldn't fit in the elevator.. He is absolutely incredible! It's no wonder this business has 5 stars. They deserve 100 more! Whenever i choose to move i will without a doubt call Top Shelf again! Thank you so much for the above and beyond service!