How do you walk into a movie theater and the employees behind the counter are just standing there…read morewith no fresh popcorn made. Then we questioned them and they said ok we will make some. Our movie started and no extra sales from us. Making me second guess the Paramount Theater

I went to go see Nasforatu at 4:10 here on Christmas Day…read more I was wearing two pairs of pants and a hoodie that was warm enough for me to feel comfortable outside in. After an hour of the movie, I knew that it was so cold I wouldn't be able to make it. I really didn't want to have to come back to the theater to see the rest of the movie, but I knew that I wouldn't be able to stay in the theater for so long because it was so cold. I googled the movie and I saw that I had an hour and 40 minutes left, so I went outside and I complained to the manager and I had him give me a free pass for another day so I would be able to dress much warmer and see the rest, maybe bring a blanket as well. Heated seat did not really do anything to help my comfort. I Will probably come back This upcoming Sunday around 1:00 p.m to see the rest, But this time I will dress much warmer. The lobby between the entrance and where the movie was was about 20 to 30° warmer than inside where the movie was being played So that was kind of misleading. I also have a complaint about the ability to maneuver inside the theater. I am disabled and I have to have a walker with me most times, and unlike meadowview, Paramount does not have buttons that open and close the door for handicapped individuals. This is the first time I've been to this theater by myself in probably about 10 years and I am not coming back to this theater by myself again because I don't have someone to open the door for me.

This used to be my go to theatre but it's been a long time since I been to the movies. My daughter…read moreis of age to be interested in movies. So naturally I brought her to "my" movie theatre. The place seems sub par now. And what made the whole experience worse,"was the "arcade. My daughter loves playing the games after. We got tokens, which was lucky since the people after me put $5 in and got 0 tokens, then I used all my $5 in tokens and didn't play one game because every machine was broken but took the money. When I asked the theatre attendant for assistance they said it's another company and they are not allowed to refund any $. And, of course, there is not one phone number on the machines to call. With the already poor condition of the theater in addition to this... Needless to say I will avoid this theatre from now on!!

The ticket prices are reasonable but the movie theater needs a MAJOR UPGRADE!!!! The seats are so…read more 1970's, no stadium seating and no reclining chairs!!!!

I would have given it 4 stars. The weekend 'nightmare alley" was released, my friend and I went to…read moresee it because we're big del Toro fans. For both of us, it was the first time we've seen any movie at the theatre in over a year because of covid. There was a problem with the movie and it stopped playing for a while. The projectionist got it going after a while. Because of the problem, as we left the show, the manager apologized and gave everyone at the movie free passes. That was a decent thing to do. This morning my friend was going to meet me at meadowview to see the new Scream film (today was it's second release date). Wet were going to use the fee passes. When I tried to use my pass, the manager told me I couldn't use a few pass for same movie within it's first two weeks or release. So they compounded the problem with Nightmare Alley and turned it into a different and more annoying problem. I ended up buying my ticket and I had to text my friend who was meeting me so he would be prepared. That seems kind of silly that they give out free passes to fix problems, but the passes have caveats. I doubt I will go to any movie that isn't a new release anyone soon. On another note this is the first time I've been to meadowview theatre some the addition and it's much better. I love how the big screen rivals Paramount's

This theatre was AWFUL. I had a terrible experience the management was so rude. I was trying to…read moreredeem a free pass but I was only one day early from the two week rule and I was still refused the use of my pass. This rule is so dumb I don't understand why anyone would make this rule. If I got this pass for a previous inconvenience I should be able to use it whenever. I don't blame the employees for doing what they were told but the management and/or the higher ups need to make this regulation more prevalent to the customer. An older black lady named Alysha left in the middle of my order leaving another employee to scramble to finish my order. I WILL NOT RETURN TO THIS ESTABLISHMENT.

Can't go wrong with Comfy seats, snacks and cheap tickets for the movies! On a Saturday afternoon,…read moredecided to hit movies for a timeout and seen Gladiator 2, and Red One! Both were good! Action went crazy for the two! Cinemark Movies was clean and very well kept. Plenty of snacks and candy. Purchased our tickets at the box office than online which was cheaper surprisingly. $14 for two people. Check em out!

The volume was loud, but not too loud. The previews last a half hour. And I liked it hen you…read moreoffered mocha lattes.

Absolutely Gorgeous. I LOVE this modern but a blast from the past design . It's absolutely…read morelovely. So well done. The lit Movie Displays. The simplicity of the concessions. It's so not complicated and really just makes it a relaxed start. Clean and organized well. Friendly staff. The signs are done well and guide you through the theatre . The auditoriums themselves -gorgeous. Tastefully art deco designs - the comfy recliners are awesome . The new movie "Hail Mary"- was so fantastic - I highly recommend that as well. Science focused. Heartfelt movie. Family friendly. This was a fabulous experience. I needed a break and this was such a treat. Thank you and I recommend them, Classic Cinemas. This is in a really great area with lots to see and metra train nearby. If you are coming from downtown or another area. Lagrange Road has a lot to see . Great theatre. Free parking on the street.

Love how nice the staff is and I love how clean they are! I like how at the end of the movie staff…read moreis standing there with a bowl of mints it is so unique!

Not the most comfortable movie theater but it did that job…read more It was actually pretty difficult to find since there are 2 AMC 2 min away from each other and of course we went to the wrong one first. The tickets were cheap which explains the 0 leg room and uncomfortable chairs. I personally prefer to spend more and get to actually be comfortable but since we were in Indiana and we're in a hurry that was our best option.

Seats uncomfortable Lobby filled with smoke…read more Seats were unclean and rusted. Toilet paper is so thin you can't even pull it out. How is this place even running. I will definitely not return

This is my second favorite AMC location. Naperville being my first. Definitely better than the…read moreCrestwood location. However, this is the theatre I am in most of the time. For starters, their employees are pretty kind, and for the most part, pretty active. They're not lazy and they seem like they care. Even though being at the films is not about customer service, they still make that presence known. I can't remember a time when the theatre was dirty. Or when the chairs didn't work in reclining. The floors in the actual theatre rooms are always clean when I come in. The hallways too, even the garbage cans outside of the theatres. My only thing is it sucks getting cold popcorn. I can guess that they make it maybe every 4 hours or so. It's a high demand snack for a theatre so I assume they make big batches of it and leave it. As a stubs member and film enthusiast. This location isn't bad compared to other AMC locations.

It was a very nice venue very clean. Everyone was pleasant. I will go back again…read more The seats were very comfortable

Great seats, clean theater, good popcorn and service. Seats recline and have heaters as well. You…read morecan add as much butter to your popcorn, and they have various selections of pop.

Theaters in general have really started to tank. First, no one working counter, after waiting,…read morefinally came out. After getting seated, realized I forgot something and again had to wait. Then, even though the posters and even the ad on the screen itself said we got points for purchasing, the girl said they don't do that. They did two weeks ago. Not worth the drive down from Sycamore anymore, we'll have to start heading up to Marcus in Elgin again. Disappointing.

The location was pretty standard and typical for an AMC. We were greeted and tickets were checked…read more We grabbed food and drinks, and headed to find our seats. There were really no lines anywhere, which was great. The bathrooms were clean. All in all, it was a perfectly fine experience. The movie, on the other hand, was phenomenal.

May need a reno or maybe it was just the theatre we were in (9). It's extremely dated with the…read morecloth chairs that don't recline. Surround system was great, quality of image was great too. Bathrooms were disgusting. Pee/water all over the floor, toilet paper hard to find in all the stalls, counters were just as dirty. Parking is easy and it's in a good location. Plenty of things to do before/after catching a movie.