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    AMC Naperville 16

    2.7 (207 reviews)
    Closed 11:00 am - 11:00 pm
    Updated over 3 months ago

    AMC Naperville 16 Photos

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    Filthy Gum on seats
    Lalo B.

    As soon as i walked into the IMAX theater I was greeted with old analog chairs. Filthy cushions with mystery stains and visible gum/candy melted into the fabric. It's an immediate reminder why theaters are dying out. It's a dump.

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    13 days ago

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    4 months ago

    Helpful 5
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    24 days ago

    Helpful 1
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    Photo of Lalo B.
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    6 months ago

    Helpful 1
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    4 months ago

    Helpful 0
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    5 months ago

    Helpful 1
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    6 months ago

    Business owner information

    Photo of AMC Theatres

    AMC Theatres

    Helpful 2
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    5 months ago

    Business owner information

    Photo of AMC Theatres

    AMC Theatres

    Helpful 1
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    1 year ago

    Helpful 0
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    10 months ago

    Helpful 0
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    2 years ago

    Helpful 4
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    7 months ago

    Business owner information

    Photo of AMC Theatres

    AMC Theatres

    Helpful 0
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    Photo of Mirella K.
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    4 years ago

    Helpful 6
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    1 year ago

    Business owner information

    Photo of AMC Theatres

    AMC Theatres

    Helpful 1
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    10 months ago

    Helpful 1
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    11 months ago

    Place was awful. Food all over the theater. Seats were from the '90s. Spent $20 per ticket. What a waste!!!

    Helpful 1
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    1 year ago

    Helpful 2
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    1 year ago

    Helpful 2
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    Photo of Bowl B.
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    2 years ago

    Helpful 3
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    Photo of R S.
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    2 years ago

    Unfriendly staff. Unclean. Dated uncomfortable seats. Not worth it. Go to a different theater.

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 2
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    2 years ago

    Helpful 0
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    Photo of Dan B.
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    2 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    2 years ago

    The only complaint I had was the volume was too high. I was happy with the handicap seating.

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    Photo of Jon D.
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    2 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    8 years ago

    Helpful 27
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    4 years ago

    Helpful 3
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    4 years ago

    Helpful 1
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    2 years ago

    Movie theater was nice and clean. Food as terrible and over priced for microwaved food and the staff was kinda rude

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    3 years ago

    Just way too cold. Needed more than my sweater and cover. Otherwise a nice clean friendly place for sure

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    3 years ago

    Helpful 1
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    7 years ago

    Helpful 2
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    2 years ago

    Helpful 0
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    10 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - AMC Naperville 16

    Are you able to bring alcoholic drinks into the theater?

    No, you are not

    View All 2 Questions

    Review Highlights - AMC Naperville 16

    However Showplace is awesome with many screens and a decent sized IMAX theatre.

    Mentioned in 6 reviews

    Read more highlights

    Classic Cinemas Kendall GDX

    Classic Cinemas Kendall GDX

    4.3(16 reviews)
    5.5 mi
    Locally owned & operated
    Kid friendly

    I typically don't write reviews, however this situation really frustrated me and I wanted to ensure…read moreI warn others before purchasing online tickets. I usually ADORE this location, but this situation caused a lot of trouble. (see bottom of review for summary/how I wish it was handled. Today (Thursday, Dec 4th), I was trying to purchase tickets to see the Five Nights at Freddy's 2 movie for tomorrow (Dec 5) at 7:20pm for me, my boyfriend and our two other friends to go watch. Unfortunately, right as I had purchased my tickets, the website seemed to have glitched. My screen showed "An error has occurred. Please try again." to which I was originally fine with trying to purchase again, but that was until I saw a notification from my apple wallet app that it had charged my card. I searched my email, kendall account, and even my junk mail. No tickets were popping up, so I called Kendall. Originally the girl I spoke to on the phone was nice and understanding, and could probably smell my anxiety through the phone, as I hate confrontation. She explains that there are no seats reserved under my name for that showing whatsoever, and that she'll contact her manager to see if there's anything that they can do besides me just getting a refund within 3-5 business days. (aka, without having to repurchase anything due to how im a broke high school student who can't afford to buy a second set of tickets). I was put on hold, which was no problem as I don't mind the music that was being played. The manager picks up and I re-explain the entire situation. The manager proceeds to tell me that "That usually happens when theres too many people on the website, you'll have to wait for a refund." Her tone was flat, harsh, and frustrated, and I don't necessarily blame her! Work is stressful and I understand if it's been a long day. What I don't understand is why the fact that the website is glitchy isn't stated anywhere during your checkout process, or on the website at all really. I get it's a technical error, less human error, however I just think they can be smarter with ensuring their customers have a seamless experience on the website without having to call and ask what happened. Because lets be honest, nobody likes phone calls. I'm not necessarily upset at anyone, more so frustrated with the whole situation. My only wish is that: a) I got a refund immediately so I could re-purchase or get the tickets I originally bought given to me b) Gotten the names of the two workers I spoke to on the phone. One being a what I'm assuming front desk worker, and the other being the manager who was working 12/4/2025 @ 10pm. This was a lengthy review, however I just wanted to ensure people who purchase on the website are aware of the glitchy/crashing thats very common apparently.

    The staff here is AMAZING incredibly helpful VERY cleanly area staff was INCREDIBLE very friendly,…read morelaid back. WILL return for more!

    Photos
    Classic Cinemas Kendall GDX
    Classic Cinemas Kendall GDX
    Classic Cinemas Kendall GDX

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    AMC Naperville 16 - movietheaters - Updated May 2026

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