I love this place! Every time we come to visit family in California this is where we stay. The…read morebreakfast has do many options. I use their full gym, and friendly staff. I also appreciate the option of booking a room that separates the living area from the bedroom. Its so nice to have a kitchenette with a fridge

We came for a Tuesday to Thursday stay. We arrived a little before 5p & still had to wait a little…read morewhile for our room to be ready. There are only 3 guest parking spots by the entrance to check-in/unload. Most parking is below ground in a garage. There are a few spots towards the back that staff directed us to park in because of the location of our room, though signage said otherwise. Some notes on our room-- It was generally clean though one of our towels was stained (we got a new one by request) & I happened to find a used washcloth left in a dresser drawer. Ick. Ambient or surrounding noise wasn't an issue. The kitchen had a lot of dishware & utensils, but no sponge. The only clock was on the microwave. Between nooks, cabinets, drawers, & the closet, there was a fair amount of storage space. The shade worked well. There was a lot of lamp lighting available. There was a rolling table & chair. The bathroom sink area was outside of the toilet/shower area. Issues-- The thermostat didn't get the room as cool as I tried to set it. The bathroom door & closet door opened on each other. The shower had a little dinge & mold in the corners. The shower head suctioned cups to the wall, making it a weird angle. The water coming out felt like tiny powerful pin pricks. The water flow also created a wind tunnel effect. It was a weird/interesting shower experience! At one point, the ice machine on our floor was out of order. Breakfast items included ingredients to make tacos including pulled chicken or carnitas & lots of fixins, waffle making, yogurt, fruit, generic baked goods & breads, eggs, potato cakes or home fries, sausage links, oatmeal, cereals, apple juice & OJ, coffee & teas. Nice touches-- Board games were available to borrow. Media room was spacious with seating & a pool table. Coffee & hot water were always available in the lobby. Staff, from the front desk to maintenance, were friendly & helpful. Overall, a pretty ok stay.

This is not the best Aloft we've stayed in but will do for a short trip. The hotel is clean. Front…read moredesk staff are friendly. They do not serve up breakfast buffet like most hotels. Instead you can order through a window and it's freshly made for you. Our room is smaller than other Aloft but it's not super tight and if you organize your space well, it is perfect. I like the small bench seat by the wi down where we are able to put and open our luggage. There's a safe in the room which gives me security, iron and board, coffeemaker too. There's no fridge. They gave us one bottle of water for the entire stay.

It's giving cruise ship vibes and not in a good way. Hallways are super narrow, small, and smells…read moreweird. Room is terribly small I couldn't believe how small it is. The bathroom door doesn't even close all the way either and parking is so bad. Oh yeah and the deposit is $150? What exactly in the room would you need a 150 dollars for? Parking isn't even guaranteed. We had to park down the street from the hotel. Not worth it.

We stayed at Tetra Hotel while visiting San Jose for a soccer game at PayPal Park, and it was a…read moregreat choice. The hotel is just a short drive from the stadium, making it very convenient for game day. The destination fee includes a $20 credit to use at the bar, and the drinks were amazing. Both bartenders were also incredibly friendly and welcoming. Another huge plus for us was the free EV charging in the parking garage, which was perfect for our Tesla. As Marriott Platinum members, we also received vouchers for breakfast at the hotel's restaurant. The food was excellent, and having breakfast covered was a great perk. Our room was modern, spacious, and even included a massage gun, which was a fun and unexpected touch. Overall, we had a fantastic stay and would definitely make Tetra Hotel one of our top choices if we're ever back in the area.

Parking was easy as they have a dedicated parking garage plus free charging for EV cars…read more I came for a happy hour and the servers were attentive but I was disappointed at the food. The deviled eggs were dry, dim plushies were too salty and sushi was all rice

Enjoyed our stay at this location. Priced nicely and no issues to report…read more I learn my lesson of not staying in San Francisco, when planning to attend 49ers games, the hike back to San Fran at the conclusion of the game is excessive. Stay in the Santa Clara or San Jose and reduce the hassle. This is really all you need. Not too far from a bus stop and was able to do my laundry before departing.

I liked the property, the suites are spacious and the free hot breakfast was delicious. The staff…read morehowever need improvements. I wasn't given the best check in experience by staff. I parked my car and I filled out their form with my car information and I told the front desk that I wanted to use my phone as my room key and the front desk staff acknowledged. After I checked in, I receive a text about my car has been registered to park in the property, but they put the wrong license plate number and when I tried to use my phone as my room key it said "need to see front desk to activate". I called the front desk and was put on hold for about 10 minutes. When I was finally helped I told them about the wrong license plate number and I gave them the correct license plate number. The next morning I get a ticket because my car wasn't registered i their system. So clearly when I called, they didn't even bother to actually update my license plate information. So I had to go to the front desk again to fix the issue. Because of this experience, I will not be booking from this place again, even though I liked the property. I don't need the extra stress.

I stayed here for a business trip for a team offsite. The accommodations were nice, but what really…read morestood out to me was the customer service. I left a purse in the closet after checking out and flying home (thankfully it was not my primary purse). The minute I got home, I received an email from the staff saying I left my purse there and that they'd be happy to ship it back to me. Before I could respond, the owner sent a second email saying he was going to be in my city the following week visiting his daughter who lives there (turns out we lived 5 min apart) and he'd be happy to bring the purse with him so I didn't have to pay for the shipping cost. If that's not great customer service, I don't know what is!

Just had one of the best hotel experiences ever at Hotel Strata in Mountain View! It's family-owned…read moreby Mr. Patel and his wonderful family, and you can feel the love and pride in every detail -- from the warm welcome to the spotless rooms and top-notch amenities. Our room had a Toto bidet, heated floors, blackout shades, plush bedding, and even complimentary snacks and drinks -- features that many 5-star hotels don't even offer! Mr. Patel and his team truly went above and beyond to make sure we were comfortable and taken care of the entire stay. If you ever find yourself in the area, skip the chains and stay here. You'll be treated like family. Highly, highly recommend!

(+) pricing (+) amenities (free parking, no issues with…read moreparking shortages, clean gym equipment, free breakfast) (+) modern room, bathroom, and TV (+) microwave / refrigerator available (+) 24 hour coffee / tea available in the lobby (+) business center in the lobby (+) 2 newspapers in the lobby (+) friendly service-- despite arriving into the evening, I was asked if I preferred a certain floor. It was nice this gesture was extended to me. I picked the top floor (3rd) and the receptionist got the hint I wanted a quiet stay, so she picked the furthest room from the elevator. (-): no pool (but I don't usually use the pool) (-) exhaust fan in the bathroom appeared to be broken I am a sucker for 2.5 star business hotels because they offer more useful amenities / perks than a 4-5 star hotel. Breakfast is average, but still a nice perk as there is one less meal to worry about. Usually it consists of eggs, sausage, carbs (pancake maker, oatmeal, bagels, muffins). There's also a variety of juices and milk as well. The location is central to a decent amount of food (Indian, Chinese, Vietnamese), and also near Sunnyvale's auto row. We felt super safe as we saw many locals walking on the street throughout the day so we also took a walk around the neighborhood, too. Overall, I would stay again.

This is the cleanest and most customer-oriented hotel of its kind I have ever seen. I've stayed…read moremany times and it is consistently clean and the customer service is consistently excellent. It's a gem! If you're interested in a clean room and a comfortable bed at a good price, look no further. This is it.

I was very fortunate to run into Martin in housekeeping who was in the fourth floor where we…read morestayed. He was friendly, customer service oriented, his communication skills were appreciated and a wonderful smile. I'm glad I ran into him for assistance. The room was perfect, omg the bed and pillows was so comfortable, and we decided not have our room cleaned daily because we had brought our baby cat with us. Unfortunately, the breakfasts $25 per person and parking costs $25 per night. I appreciated staff member Mary at the front desk who gave us a break on the parking. We brought our own food, snacks, breakfasts, milks, cereal, yogurts, fruit, etc. They do have a pool and next time I will give a whirl.

There is ample parking. The hotel common areas are clean. Service at check-in was good. My room was…read moreclean. My problem was the bed wasn't comfortable and the pillows were super soft. I prefer firm pillows. This hotel is a typical Hilton Garden Inn. It's a decent hotel in a good location, if you are in the area. I would stay here again.

Best Western competes in the mid-range market and in that market space, the Best Western Silicon…read moreValley Inn is a solid 5 star property. The BW is located in a nice area across the street from an Apple and a Microsoft office. It is almost a one mile walk (about 20 minutes) to downtown Sunnyvale. The Inn is priced well, clean, updated rooms, free parking, free continental breakfast with a few hot dishes every morning and the staff was very nice and accommodating. We were attending a concert at the Shoreline Amphitheater and enjoyed our stay. The Shoreline was less than 15 minutes away and the Westfield Mall and Santana Row were about 15 minutes away. We found a 4.8 star Yelp reviewed taco truck one block down the street too. The BW as right off of the 101 and 237 freeways so it is close to Levi Stadium and Great America. For the value, location and property we will be back for future concerts and staycations.

Terrible customer service and poor treatment of their staff. Owner actually yells at you--I never…read morein my previous travels had this experience-- even if you make simple requests. Not sure if margins or tight or lack of education/manners. Best Western needs to screen managers who represent the brand. Rooms have windows that do not shut fully.

Don't be misled by the older reviews on this property. There have been considerable renovations at…read morethis hotel and it shows. Rooms: + Excellent. Recently renovated, so everything is in tip top shape. + Good sound insulation from S Mathilda Ave, which can get busy. Service: - Everyone who was working tried, and I commend them for that. However, there were some hiccups. For example, we had a Do Not Disturb sign up on our door while we were taking a nap during the daytime. A day prior, we had called down to the front desk because there was an issue with the AC system. Someone had already come to repair it, but then another person came to check on the system. Kudos for making sure it was fixed, but clearly poor communication in the team, and how do you ignore a Do Not Disturb sign?? Amenities: - You're in the suburbs and charge $15 for parking? Pretty sleazy cash grab. - The gym was missing several free weights. Like they had a single 10 lb dumbbell.

Very bad experience. The cleaning crew did not clean the room for consecutive two days due to…read morestaff shortage. The hotel cannot offer basic services!