We've used Airparks at Gatwick several times now in the last 3 years or so and have had a good…read moreexperience every time. The prices are always considerably cheaper than parking at the airport itself although it's a little out of the way. The buses pick up and drop off every 20 minutes or so according to their terms and conditions but we've never had to wait the full 20 minutes to date. The staff within the office and who drive the buses are efficient and friendly. You don't even need to print the email (but it helps to keep a note of the post code) as your registration number will be recognised as you drive up and the barrier will automatically open for you. The only thing you really need to be aware of is to check where you're going as people do mistakenly drive straight to the airpot carparks assuming it's all on site but it's about 10-15 minutes away by bus. Check the post code, read the instructions in the confirmation email they send you and you'll be fine. They also offer a valet service if you want to take this up whilst you're away or even a "meet and greet" service to collect you on your return for an extra cost. They will also regularly send you emails with offers throughout the year so it's handy for when you next travel as there's always some offer available for the best parking rates locally.

I won't use this again..map and directions on my confirmation were confusing to say the least,…read morecausing undue stress and tardiness, on arrival was told I should be much earlier for my flight by check in desk! Jealous perhaps? and very rude on our return after a really long flight, just don't need this. Boo. Get some customer service training in office. Bus drivers very pleasant though. For me, Park on site for us in future.