No creí que fueran unos estafadores en dicho lugar hoy jueves 12 de marzo adquirí un honda accord…read morecon ellos y sabiendo que la batería no servía mantuvieron el auto encendido todo el tiempo de papeleo y cuando llegué a mi casa e intenté volver a encenderlo no funcionó tuve que ir a comprar una nueva batería. Llame a ellos y me dijeron posiblemente sea la batería hubieras tomado las garantías. Pésimo lugar

1-Star Review -- Buyer Beware Misrepresentation, Repairs,…read moreand Significant Out-of-Pocket Costs I had an extremely stressful experience purchasing a Mercedes-Benz G-Wagon from Auto Buying Service. Prior to purchasing, I clearly and repeatedly stated that I did not want a used vehicle with major mechanical issues. I was assured multiple times that the vehicle was well maintained, previously owned by someone who "took great care of it," and that it only needed routine service and new tires. Within days of purchase, I took the vehicle to Mercedes-Benz of Alexandria for Service B. Their inspection revealed multiple serious mechanical issues, including a leaking rear main seal with a repair estimate of over $8,000, along with additional issues bringing the total estimated repairs to over $15,000. Although the vehicle was sold as-is, this is not buyer's remorse -- it is misrepresentation of the vehicle's condition at the time of sale. After significant back-and-forth, the dealership agreed to cover the rear main seal repair. However, I was still required to pay $2,000 out of pocket for that repair, on top of numerous serious mechanical issues such as: * Rear main seal failure * Tie rod replacement * Steering damper issues * Rear shark fin replacement * Brakes and rotors * Alignment * Additional mechanical concerns that should not surface so soon after purchase This entire process was exhausting and emotionally draining. Communication was delayed, defensive, and lacked transparency. At no point was there proactive accountability or full disclosure prior to the sale. Buying a vehicle at this price point should come with honesty and clear communication. Unfortunately, that was not my experience. I strongly recommend that potential buyers obtain an independent inspection BEFORE purchase and not rely solely on verbal assurances. This purchase turned into a financial and emotional nightmare, and I do not recommend this dealership.

Pete was amazing. Very professional and kind. I was getting rid of 2 old cars and he made the…read moretransaction so easy. I was given cash for both and was happy with the whole process. Definitely would recommend

I contacted a couple of companies via their websites over the weekend, and Cash For Junk Cars…read moreTowing (aka JP Towing) got back to me Monday morning, and took my 1980's junker a couple of days later, leaving me with $100 in hand, a bill of sale, and a roomier garage. The other company got back to me a few days after that, so, too late. I was happy to be rid of the car quickly.

In response to the many people who are trashing this dealership, I decided to go to this one…read morebecause the Kia dealership near me does not deserve my business, nor do they know how to manage their Calendars to save their lives. But that is a different animal, this Ourisman Kia dealership service center is efficient, thorough and the first time I visited this place to address a product recall for my 2022 Kia Niro EV, I was advised it would take roughly 90 minutes. Pinch me and call me Shirley, they were finished in less than an hour. While on site, I asked the Sales Department about the Kia EV 9 and they advised me they do not keep any EVs in stock on site, because they don't want to have it sitting around losing value while people don't want to buy one and they would have to have it shipped to them, so they tried to get me to check out the Telluride, as the EV 9 was based on that model. I bought the Niro EV used from a third party dealership (Carvana) and have had to bring it in for service a couple of times since I purchased it. Basic regular maintenance for an EV is typically just tire rotation but this Niro EV has had a couple of part failures that the 10-yr/100000 mile warranty does not cover (A/C unit refrigerant), so I am likely to choose Hyundai for the next vehicle I purchase, as my wife has purchased both the Ioniq 5 and 9 and we haven't had many problems that the dealership couldn't address quickly.

I would not recommend this location to anyone looking to purchase a new car. I have been a happy…read morecustomer of their service center for years, which is why this experience was so disappointing. Ahead of my most recent service appointment, I received an unsolicited text message offering a trade-in value above the Blue Book for my Sportage. Since my vehicle was in good condition and we were already considering an upgrade, I decided to explore it. Unfortunately, the sales process quickly became frustrating. I asked multiple times for a clear, written breakdown of the out-the-door price, but never received one. Instead, I was given vague, back-of-the-napkin math that raised serious concerns about whether fees were presented consistently and transparently. My impression was that the inflated trade-in offer may have been offset elsewhere in the deal, and the lack of clarity made it difficult to feel confident that I was being treated fairly. The overall approach also felt very high-pressure. After I initially walked away, I was contacted the next day with a revised offer that came in just slightly above the maximum price I had already stated. When I reengaged, any attempt to negotiate further was essentially shut down. I was then told signing would be quick, but I ended up waiting at the dealership for three hours and did not leave until an hour after closing. By the time the paperwork was finally ready, I was tired, frustrated, and just wanted the process to be over. I signed, in part, because I was told the documents would be sent digitally and that there was a 72-hour satisfaction guarantee. It has now been a week, and I still have not received the documents, even after requesting them again at the 36-hour mark. This was one of the most frustrating car-buying experiences I have had. I plan to continue using the service center, but I don't plan to work with the sales team again.

To God be praises and glory! The owner Wilber and his wife was able to help my husband and I in…read moreextreme emergency situation beyond what we were expecting when we ran out of gas and was stranded. He dropped everything without even fully knowing us to assist. Mucho Gracias La Familia!! We are so grateful for the advice given and the extra help out of the kindness of heart! Thanks Wilber!!!! You are appreciated

ES Towing was very helpful. I had a flat tire and I had called my insurance around 10pm they say…read morethey was going to dispatch someone to come out. no one never came finally someone called around 12 o'clock the next morning and was I still on the side of the road which I was I was on a side road for almost 2 hours for a flat ES towing was the company for the job. They were friendly professional and they could be counted on to get the job done. They came within 20 minutes and stayed on the phone with me until he got there. I highly recommend ES towing to get the job done.

Every negative review you see, BELIEVE IT! I went in unbiased and tried to make a purchase but got…read morehit with all these diabolical hidden fees. A ceramic fee?! What?! C'mon bro, just be honest. Dude hiked the price up by 17% making it a $6500 hidden tag on price I just wish they were honest instead of the bait and switch. Smh. Take your business elsewhere. God bless!

I recently saw a car on car gurus 2021 Lexus listed for $51,899. When I called I was told the price…read moredid not include ceramic coat paint $1799 LoJack alarm $1699 doc fee $999. I explained that it's illegal to not disclose the full price . This company is a scab company. Be very careful . FYI no one uses LoJack anymore. lol

From the owner: Cash for Cars. We…read moreare here to help you sell your vehicle, Call us for your cars for cash needs. Our operators will go directly to you to inspect and take your car if we reach an agreement. Please don't hesitate to call us. we are here to help and make your life easier. Serving the area for over 10 years we are your locally owned and operated junk for cash company :)

I called and my vehicle was picked up the same day. Gave me a very good offer as well. I definitely…read morerecommend them. Juan was extremely helpful with the whole process.

From the owner: Receive up to $1,500 for your unwanted car. Free Same day pick up!…read more No additional charges and hidden fees. Feel free to contact us for a same day quote and pick up! Top dollar guaranteed.

Outstanding service. I needed to ship my vehicle overseas, and the port required it to be…read moreabsolutely spotless to avoid rejection. The two detailers spent over three hours on it and did an exceptional job. The vehicle passed inspection with zero issues. Highly recommend.

We had two of our cars detailed today and Emanuele did a fantastic job. One of our cars had so…read moremuch dog fur in the back it and they got it all out. The other car has some stains on the rear seats and they also look like new now. Both cars look as good as the day we picked them up. I 100% recommend using them!