Can't say enough good about these guys! They came out to install a nest thermostat a while back,…read moreand over MDW we tried to use the AC for the first time, and it wasn't working! I called in the early afternoon, and on the busiest weekend of the year, they promised to have someone come and check out the unit. Larry came out that night, and stayed to fix what was a previous mistake, plus install new equipment to make the AC unit work. Not only did they not charge to correct the wiring problem, but the new charges were extremely reasonable. I fully expected to get price gauged because it was an "emergency" situation on the busiest weekend of the year, but they were honest, and did not overcharge at all. Larry stayed late on a Sunday night to make sure that the unit worked. Truly, thank you for the quality service & price. 10/10 would recommend to anyone that has a heating/Ac problem in the area.

On a 90 degree Tuesday in a 90 degree month, our air conditioning stopped working. I found X-treme…read moreon Yelp and called because of a recent good review, and because they are in town. I spoke with Larry who immediately told me he couldn't come out until that Friday, potentially turning away my business. I told him we'd wait. Larry was able to come a day earlier than promised, suggested replacing rather than fixing our 18 year old system, and had the new unit installed and working in less than a week. Larry and his helper were professional, prompt, courteous, and offered three choices in a top rated air conditioning unit. We're calling them for our furnace inspection this fall. Cathy M

My furnace was making loud banging, knocking, and scraping noises, so I called to request a…read moremaintenance service. They were able to come out within two days, while every other company I contacted quoted two to three weeks just to get an appointment. The person I spoke with on the phone was incredibly kind and understanding. They kept me informed, called to let me know the technician was on the way, and even texted me a photo of the technician beforehand, which I really appreciated for safety and peace of mind. The technician who arrived was very nice, professional, and extremely helpful. The entire experience was smooth and stress-free. Since the visit, my furnace has been running quietly with no more strange noises. Best of all, the maintenance service was under $200, which felt very reasonable given the quick response and quality of service. I'm so grateful they were able to help on such short notice and would absolutely recommend them.

If you're an average parent like me with minimal plumbing knowledge, and want to be overcharged and…read morehave to spend the next couple of months paying off the extra cost of a service that should've been 60% cheaper...go with this company. We had what I now learned from a non-local family friend was a simple backflow preventer failure. The friend ball parked it around $500-600 max, and that was with up to 2 hours of time taken. This company charged me $1300 for an hour of time with a single part being replaced. Similar parts are available online for $150 (and I assume they get parts even cheaper). My family is leaving town this weekend and I wanted to ensure this got fixed (but it was not an emergency call), so I didn't take time to vet out other contractors. I regret that, and have learned my lesson. Thanks F.F. Hitchcock. The Tech who visited was professional / explained things well. I'm not sure who sets the price, so if he had nothing to do with it, then this feedback should strictly go against F.F. Hitchcock's pricing structure. I reached out to F.F. Hitchcock a couple of hours after the service was performed, but so far have not received a response 2 days later. Do yourself a favor, find another company to service your plumbing / hvac.

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

I contacted Almonte Heating and Cooling to get a quote on replacing my HVAC unit with was 23 years…read moreold. I was able to get a call back in 30 minutes to have them come out and see what was needed. I have my quote within 24 hours. I asked if he could quote another brand so I could compare them and another quote was provided as well. Pricing was good compared to other quotes that I had received. After signing to do the work and setting up the day which was on a Saturday he emailed a few days as a reminder he was coming. They arrived on time they were neet and clean during the install. The unit was tested to make sure it was running right. I would highly recommended them.

Nero's techs are professional and knowledgeable about every aspect of heating, cooling and…read moregas-fired heating and water heating systems and smart thermostats for optimum efficiency. Dispatching and customer service staff are courteous and take-charge responsible. It is a pleasure to recommend them to others here in Southington!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

I am so happy to be a repeat customer of East Coast Mechanical! From start to finish the entire…read morecustomer service experience was positive and smooth. A HUGE Thank you to Christine Stewart and Eddie. Their hard work, care, and attention to detail were key in ensuring the accuracy and successful implementation of the entire project. It is hard to find a company that you can trust, it is always the employees that make the difference, and both Christine Stewart and Eddie are respectful, responsive, and knowledgeful employees that you know your home is in the best hands! I will definitely keep coming back for future needs!

We had an air-conditioning system and new boilers installed with East Coast. They are prompt and…read morereliable. For each installation, we had about six people working at one point to get the job done. These were big jobs as old, outdated systems had to be completely replaced. I found everyone to be respectful and helpful whenever I had questions. Bumps along the road were handled smoothly, and they stayed on schedule. The cost was fair when compared with other estimates I'd received. They have a yearly maintenance plan I suggest getting to protect the warranty and ensure that your system is operating smoothly.

They have been caring for our furnace for over 15 years and have never let my family be cold during…read morethe long and brutal New England Winters!

My air conditioner stopped blowing cold air Saturday evening. Of course it's supposed to be the…read morehottest days for the next week for the summer of 2025. Called them for an emergency repair. Craig called me back. Said he'll try to get there. As soon as possible was at my house within 20 minutes. Did the repair and got us back up and running. Good company to have.

Honest prompt and fair priced. No issues, about to hire Onofrio again for another whole house…read moresystem at another property that Climate partners originally installed , they went out of business & Bowman took over and refused to honor my warranty with climate partners for the 3 year old American Standard whole house heat/air system. Bowman then charged $2400.00 for a circuit board and more Freon!!! Only reason I'm having them come out again is we have one more maintenance call due & paid for Which is needed since system totally not working due to a power surge a day ago. BUT! I will then have Onofrio take over and deal with my properties. Shame on Bowman and kudos to Onofrio!

Mark and his technicians were fantastic. This was refreshing as I had two awful companies before…read morehim but he was able to fix their incompetence and mistakes. His prices were more than fair and he even got me a free product. After 8 years of stress I now have a functional and efficient system. The crew were friendly and hardworking. I would highly recommend them

Great honest service! Alan came out and even though my issue was minor he was honest and…read moreinformative and had no problem answering all my questions. I would refer this company for any of your heating and A.C needs! Also the price was right! Thank you Alan and Masters Heating and A.C. Mike B. Meriden CT.

We highly recommend Masters Heating and Air Conditioning for your heating and air conditioning…read moreneeds. They remained communicative, responsive and helpful while our air conditioning unit broke down. They quickly got us on their schedule when we initially called them to report a problem, were at our house and explained what was wrong with the unit, and worked their hardest to ensure we were back on their schedule to have the unit repaired/replaced despite shipping logistic issues that seem to effect virtually every industry these days. Alan was informative throughout the process, worked quickly and was instrumental to keeping us on track. Michelle was extremely helpful keeping us on schedule and responsive to our questions and concerns. When she wasn't able to help us, she made sure the right person was there who could provide us with the needed information. We will definitely be using this company for any future heating and air conditioning needs!