0 Stars -- Extremely Disappointing Experience…read more My husband and I came to HomeSense to shop, and unfortunately, what happened at checkout completely changed the way I feel about this location. While we were checking out, Jonathan, the manager, began making homophobic comments about my husband and me, apparently not realizing that I understand Spanish. I may not look like I speak Spanish, but I understood what was being said. Hearing those comments from a manager was completely inappropriate and unacceptable. I have been a loyal customer at this HomeSense since this location opened over six years ago. My husband and I genuinely love the products and the store, which makes this experience even more disappointing. It's very difficult to feel comfortable returning to a store where a manager thinks it's acceptable to make comments about customers because they are a same-sex couple. This is exactly the kind of experience that pushes loyal customers away from physical stores and toward shopping online instead. HomeSense management should take this seriously. No customer should be made to feel unwelcome or disrespected simply for shopping with their spouse.

The great variety for any home need whether it is practicle or for a decorative. need! Plus the…read moreprice is right. I never leave empty handed!

This Target is a great addition to Cross County Mall. It was added recently after replacing the…read moreSears which was here previously. I have fond memories of Sears but this Target is a great replacement. There is plenty of parking and several food options nearby. It is two floors filled with all the local items. I have stopped by here many times to pick up some clothes and snacks.The family loves to wander around and pick up some Starbucks during their trip. This place is great for quick pickups and wandering around. I come by here to pick up the occasional juice or milk run. I will probably still go to the Stop and Shop nearby for my grocery shopping.

This is a large Target conveniently located in the Cross County shopping center, near lots of other…read morestores. Grocery is hit or miss here; I wasn't super impressed with their produce selection. Their prices also seem to be off. For example, a store brand jar of nuts was $17 here while it was $12 at the Target in Mount Vernon.

Really disappointed with the scam I encountered here. I bought a table and chairs back in…read moreFebruary. Upon delivery, table and 2/4 chairs was damaged. Was promised a new table and 2 chairs would arrive in around 6 weeks.... never came. Now I understand the business was sold to "new ownership", in August. However, phone number, email, and Yelp are all still active and in use. The current contacts at the business chatted with me a bit and provided a number for the old manager. There was some sincerely there but honestly the whole situation is VERY FISHY and understand other people are calling with similar issues and paid for products they never received. If the new folks are truly innocent of the scams that were being run through this place, suggest distancing themselves as much as possible from the poor reputation and shady dealings of this business.

I popped into this furniture store when driving through Yonkers. I needed a new mattress and was…read morevery impressed by the selection! They had a huge array of furniture, great quality mattresses, and home accessories. The customer service was 5 star, very accommodating and offer quick delivery.

Millennials and Gen-Z, avoid this place at all costs…read more I waited until the last minute (electrician is coming tomorrow) to order a flush mount light for our new walk-in closet, so decided to find a brick and mortar store to select one in person, so I'd have it ready for him and be able to wrap up this project ASAP. There aren't many lighting stores left in Westchester, and Hi-Light had a few decent reviews, so I popped in quickly before the appointment with our electrician. After finding a few crystal flushount options at Hi-Light on Central Ave, I took a couple photos to send to my husband (who is also part of the buying process), and was immediately accosted by a salesperson who said I wasn't allowed to take photos of the products I was interested in buying, and asked me to stop. WTF? This is 2023. A great customer experience is your competitive advantage, and yet, the first thing a customer service person said to me was to stop taking photos of the items I was considering buying. Okaaaaaaaay. If you want to sell your products to people who use technology as part of the buying process, you need to make that easy AND pleasant for them to buy, and not harass them for promoting your products to their spouses (or interior designers etc.). I've been working on the renovation of our house for a year, and never once has a salesperson asked me to stop taking photos. In fact, they encourage it! This is why millennials do not want to come into stores now. Who has time for this B.S.? Never again. I'm ordering a flush mount online and will have my electrician come a second time to install a closet flush mount.

Stay away. Customer Service is horrible. They're following you around like you're going to put one…read moreof the lights in your pocket. Distasteful.

Let me begin by stating this is a review pertaining to an online order. I have never been to the…read moreshowroom in Yonkers, NY. Ironically, had I visited the store in person, I never would have purchased this item because I would have seen it and been able to judge in person whether or not I believed it to be authentic. Instead, I relied on the photo and description that was provided online: "Antique Green Glaze Garden Temple Tile. Late-19th-century Chinese green glazed ceramic garden temple tile from the Hunan province." The photo and description of the tile for sale online do not match the tile I received. I contacted Harlan Rose, the manager of the store to explain that I thought the tile was a reproduction, he responded with, "Well this is a he said-she said situation." I tried to explain that no, it was not, since I had three original antique tiles that I had owned for many years, and I was trying to replace a fourth one that had broken, so I knew what the authentic tile would look like, and the one I received from FEA did not look like the three I had. I know they are handmade, and I know the color tones vary. But it was more than that. I told him the one I received was smaller, thinner, and heavier. It also smelled like fresh paint or lacquer. I told him that in my opinion, it seemed more like a reproduction, similar to the types that are sold online as "tiki tiles." Again he said, "Well it's a he said-she said situation." The return policy of the shop is that the customer owes shipping postage, both directions. And, once the item is received back, the store will keep a 25% "restocking" fee. I paid $75 for shipping to me, and I know it would cost at least that much for me to return it. After the 25% "restocking" fee, there would be virtually nothing left to my refund. Harlan offered me some sort of a discounted amount of a store credit if I returned the item, which I declined since I do not live near Yonkers. His final offer was to refund my $75 shipping cost, allow me to keep the tile that does not match my other three, and be out $290. In my opinion, I had no choice but to accept. I did receive my $75 back, but I am in possession of a tile for which I paid $290 and cannot use. I personally would never buy online from this store again. I was not happy with the customer service treatment I received. I do not believe I received the item that was described online as being a 19th century antique--just my opinion, but I wish someone had warned me in a review prior to my purchase so that I would have saved $290.

I was overwhelmed when I walked through the door. It was a huge space full of the most amazing…read morecollection of objects from all over Asia. The selection, the quality, the service were all A++. My experience with Harlan was exceptional. He felt that the piece I had seen online was too small for me, and directed me to more suitable chests and tables. I asked him if he would be able to hold on to two pieces I purchased until I was ready for delivery and he did. The selection was overwhelming. The service beyond good. Delivery service was excellent.

My lamp repair was done right away when I came in and the price was very reasonable. Definitely…read morerecommend.

Such a wonderful store! The service dept is always willing to help and the sales staff are so…read morepatient and knowledgeable! Love going here!

All I can say about this place is WOW! If you need your place redesigned with a one of a kind look?…read moreThen look no further, this is the place you need to be! They have wellness products, decorative items, etc. They even frame pictures! This place is your one stop shop for your interior decorating needs! New York's finest furniture and interior spot is in Mt. Vernon. Stop in, you will not be disappointed. Trust me.

I absolutely enjoyed a wonderful shopping experience from the front to the back of store. Robin…read moreinteracted from the counter to explain and assist with explaining the benefit of my desired purchases. I had a joyful experience accompanied with knowledge of what I was purchasing. Robin was extremely knowledgeable and professional. I will spread the word and also shop again in the future.

I could spend hours here! I have purchased a lot of really cool things. I told my sister about this…read moreplace and she bought some great things for her vintage home. Love it

This is my favorite antique shoppe in northern New Jersey! Every time I walk into this place I feel…read morejoy not just from the various antiques but from the people working there. They are knowledge and genuinely like how neat all the stuff is. They are extremely personable. There is the barn filled with furniture, larger antiques and trinkets and the house building that has some really cool antiques throughout. I once saw a JFK campaign hat! The prices are fair and they are also willing to negotiate with you. Every time I've gone in as well there is new stuff which I think speaks for the amount of consigners in the area. The property itself it pretty beautiful too. While I wish I could keep this place a secret, they deserve the business. If you want a neat shopping experience go check it out and then go to their farm cafe later.

Home decor the place to go little bit of everything everywhere. Good ideas for your home. Grab…read moresomething quick to spruce up your space get a gift for someone when you don't know them too well just enjoy strolling through restore great ideas plenty of parking outside and Halloween. Is there at the moment so if you're into it, I'd go shopping.

In the space of the former Staples that used to be in this spot, HomeGoods has now opened…read more Just opening, the store is clean and has that newer feel. Everything is clean, relatively organized, and stocked well - a contrast to other long term opened HomeGoods locations. I've never been the biggest fan of TJX Companies' offerings (TJ Maxx, Home Sense, Marshalls, Sierra, HomeGoods), but some of the newer locations have been growing on me. Perhaps it's the newness or maybe they're getting less gaudy/lame junk and more decent offerings. There were more than one item I would've considered purchasing, but I needed to behave since the holidays are approaching and I'm on a budget. I didn't have any interactions with employees - as I usually don't at these stores as rarely anyone will ask if I need any help (not that I mind because I prefer it the other way around) and will go out of their way to evade the customers, so I can't comment that aspect. The cuing area is decent and I saw no lines and more than one cashier. As mentioned, it's in the spot that Staples used to be in - so those who know the area will know where I'm talking about. This new location shares the same space with some businesses, most notably a Pizza & Brew and TJI Fridays. Parking lot can be busy at times, but I've never had an issue finding a spot. There's decent parking on the side of HomeGoods as well. Overall a good entry in an area of good shopping choices and one more store to add to Central Park Avenue's large overall shopping options.

Amazing store! Great selection of gifts and decor in a wide range of prices. Friendly, helpful and…read moreknowledgeable staff. Great vibe!

I cannot tell you how wonderful the store is! I bought the most beautiful vase and for some reason…read moreit cracked internally and they replaced it! The customer service is superb. The quality of the goods are amazing., chic end of the finest quality