I'll start off by saying that I work for a large real estate team in Chester County and Eldredge…read morewas our trusted septic company. After my personal experience with them, I will never recommend them to another client again. Long story short, my septic alarm went off, I called Eldredge, they sent someone out and installed a new pump. The only pricing that was ever discussed with me was the installers verbal quote. A week later, my alarm went off again. I called Eldredge and they sent someone out on a Saturday and again the following Tuesday. Eldredge tried to charge me $425 in service fees for the follow-up visits which did not fix/address a new/existing issue. They were basically charging me $425 to tell me to have an electrician come out an test my newly installed pump. I had also not received my invoice from the installation. After asking for my invoice several times, the service manager finally sent it to me and it was significantly higher than what I was originally quoted. After going back and forth via email, I asked Eldredge to adjust the invoice for my installation and send me an invoice stating that there was no charge for the 2 visits because no fees or pricing were disclosed to or discussed with me via phone or email or in person except for the installers original quote. It took me reporting Eldredge to the BBB before they finally responded to me after ignoring me for a week. Morale of the story: ASK ABOUT COSTS AND FEES because Eldredge's employees will not volunteer any info and they'll try to take advantage of customers!

This has bee a very difficult company to work with. I bought a house in the West Chester area and…read moreutilized Eldridge for the inspection and planning of a new septic. They set up times to come and complete testing of our septic and were late or never showed. we have had to delay settlement on our house twice due to them not meeting deadlines. They will only speak with the realtor and would not give us any information. I do not recommend if you have timelines that need to be met - they are not good at moving things quickly or on time.

Although this review is 2wks late, it is a MUST. All4Him Septic Inspections is an Amazing company…read more From the Google search to the completed Septic Inspection...Superiority. I am a First-time Home Buyer and was in search of a Septic Inspector. I spoke to Craig and he was not only available to meet the Inspection deadline, but he also explained the process thoroughly. Without going into detail, the Property to be inspected had an unsatisfactory Septic system that would've cost me $20,000+. The Inspection process was not only seamless, but provided me the necessary information to make a very important decision; alleviating First-time home buyer fears. So for that, I'd like to say Thank you Craig for your professionalism, promptness, skill, and follow-up post Inspection. I would absolutely use as well as refer your services for anything Septic! Claudette

Great company! Craig was unbelievable! Very responsive to all my needs. I had both a standard and…read morehydraulic load test. I had no prior knowledge of septic system and Craig explained the whole process and was able to point out issues that currently exist and what might be coming down the road. Craig is extremely honest and I highly recommend him

I have used On-site Management for 5 years. Their service is consistently good…read more In an emergency they have always been available at a moments notice They are reliable and trustworthy

Been a maintenance customer for years. Then needed an Urgent service call for a sand mound…read moreproblem. Jeff came right out, diagnosed the problem, came up with a game plan for both the short term fix and the longer term solution. Open , honest and transparent. A great experience. Definitely would recommend to others.

Good service so far and have received an estimate for my shed foundation but they have not…read morecompleted the shed foundation work yet; will update review once work has been done. Have been dealing with Matt and John.

From the owner: SitePrep is built on quality, honesty, and dependability—so you know you’re in good hands from…read morestart to finish! Thanks to our amazing team, thorough training, and top-notch skills, we always go above and beyond. Every project gets special attention, care, and precision, because doing things right matters to us.

Joe "The Septic Guy" receives 6 out of a potential 5 stars for todays review. His knowledge and…read morecreativity in the subtle art of septic systems is legendary. He shows up at the crack of dawn, works diligently, and delivers what he says he will. If every contractor was like Joe "The Septic Guy", you would never have any headaches or horrible stories about contractors. If you need anything septic related, and do not even get a quote from him: you are a fool. Reviewers Credibility: Some guy that just had Joe install a brand new tank in replacement of an old one.

Joe was beyond courteous and so careful to explain my septic system. He was tremendous and I cannot…read moremore highly recommend him!

Have been dealing with Parker for 20 yrs. I trust him wholeheartedly and seek him out for 2nd…read moreopinions also. Extremely knowledgeable and reliable. Always delivers a true to fact unbiased report on the health of a septic system. Very nice demeanor and always prompt.

From the owner: Thorough Real Estate Sewage Inspections…read more We offer wastewater consulting that allows us to uncover the condition of components in any wastewater system, allowing you to keep it operating effectively or make smart decisions about a potential purchase. Our team works to stay on the cutting edge of the wastewater industry, giving us the ability to guarantee our clients superior consulting and inspection services. Call us today.

Rachel is very very knowledgeable, and honest. She does not install septic systems, so there is no…read moreconflict of interest. She is patient and explains everything that she finds from her inspection. I have used her multiple times and her service has been consistently good!

Rachel is extremely knowledgeable, efficient and is an excellent communicator. I highly recommend…read moreGreenwick Septic for all your septic needs.

Had a very bad experience with Hickman and would never recommend this company…read more Hickman pumped my septic in Aug and then I had a septic issue (clog) in Oct. They came in October, claimed I needed it pumped again (2 months after just having it pumped and we only have a few household occupants). So, he proceeded to pump it again, snake the line, and claimed to have fixed the problem. They sent me a bill for $375 for about an hour of work. I called them multiple times post that appointment - stating it wasn't fully fixed and the pipes were still gurgling. They refused to come back out to take a look and claimed I needed an entire new drainage field ($10-30k) without doing anything to diagnose the issue. Once again, the septic completely stopped working again 2.5 weeks after Hickman was there. I called them, they refused to come out b/c they wanted me to purchase a drainage field from them and not actually diagnose and solve the problem for me. The lady was rude on the phone and the workers refused to assist. They were not interested in hearing about the history of the septic or previous issues I've had. I called On-Site Management, who had worked here prior - they immediately came out, fixed the issue, and said I absolutely DO NOT need a new drainage field. It is an issue with one pipe I can replace, b/c my pipes are case iron. They will actually diagnose with a camera and solve the problem, not guess like Hickman.

Fantastic customer service & fast response! I would highly recommend them as a regular customer or…read moreif you were in a pinch!

Butch, who I assume is the proprietor, and Derek, the tech who showed up we're extremely pleasant…read moreto work with and thorough as well as knowledgeable about the system. Explained his processed to me in detail with the caveat that there could be further review, but thoroughly pleased experience starting with the answering service to, Butch calling me back and then Derek problem solving.

Pipeline is so great to work with! Very responsive and reliable with great customer service. We…read morerecommend Pipeline to all of our clients, everyone is always satisfied with the service Butch and the team provide.