Don't do it. Use another Company. CASTLE Plumbing representative Brian Alessi " Manager" was very…read moreunprofessional. Their equipment malfunctioned. They didn't even have a working flashlight on their truck. Needless to say they did take care of our problem and when I questioned Brian Alessi " Manager" about his FAILED service, he became loud and obnoxious. Again, Very Unprofessional. Brian Alessi even left his dirty gloves in our driveway...

Fast and friendly service! I had an emergency kitchen sink leak, and these guys were here quickly…read more They fixed the issue within an hour. And they were super nice. Definitely recommend.

I called my regular plumber to handle a couple of household plumbing problems. They were booked up…read morefor the entire month, so they referred me to Randy, who came out the next day. Randy changed my outdoor spigot, and told me why it was dripping before he changed it. He was professional, and his bill was not steep. He was intelligent, and able to answer my questions so I (who has no clue about plumbing) was able to understand him.

Our previous plumber retired and sold his business to Randy Stevens. We called Randy for some…read moreplumbing work after we bought a new washer. He sent his son Shane who replaced our laundry sink, sink trap, faucets, etc. as well as our main water line cutoff valve (had a slow leak) and rear outside faucet (also leaking). Wasn't cheap but in this case we got what we paid for. Shane did a great job, quality work, and worked straight through until the job was completed. He left us with a detailed list of parts installed and work completed. We are totally satisfied.

Nate Daniel is great! If we could give him 10 stars we would. He is responsive, communicative, on…read moretime, and willing to share tips and pointers. As in others' comments, he was here the next day. He expertly diagnosed the problem: the motor for the fan needed replacement as the bearings were shot. He had the new parts the next day, he pulled out the old parts, took them back to his shop, and came back in the afternoon for the repair. Terrific service! He also went over both AC units, noted a rusted capacitor on one unit. I'll be cleaning both units, as recommended, and he'll be back to service both. He handled the service request very promptly. The value was clear. Long story short, our experience with Nate can only be described as EXCELLENT! Going forward, he's our man for HVAC. John & Ellen G

Mr. Daniels does EXCELLENT work. My AC went down on 6/30 (Sunday) and he was out on 7/1 (Monday) to…read moreassess the situation. I basically needed an entire new HVAC unit. Mr. Daniels worked with me and had my HVAC up and running by 7/3 (Wednesday) in the morning. He was professional, quick, and kept his word. He is a man of his word and integrity. I'm glad I have a reputable and trustworthy HVAC company that can commit to the job. Thanks Mr. Daniels.

Very professional company. I had to have major plumbing work done due to a broken exterior water…read morepipe. I had a new water tank installed also. Mr Edmondson's office informed me of the City of Philadelphia's Help Program thru the Water department. It is an interest free loan. Saved me money. Speaking to the City inspectors Mr Edmonson is very respected. I tell you, this man is honest so you can trust him. The employees arrived on time as scheduled and what impressed me more was that Mr Edmondson came also!!. They did excellent work. I highly recommend this company.

Called them this morning, were at our house same day within a couple hours, resolved our issue…read morewithin 30 minutes, fair price quick and good service worth every penny and great to know a plumber now that we can call! Highly recommend.

Wegman Brothers came through for us yet again! We called with a radiator leak after moving into a…read morenew home- Wegman came right out, drained the radiator and calmed us about the situation and a plan for the repair. And, even though Wegman Brothers might not've been the the previous home owners heating and cooling company; Wegman Brothers will definitely be handling our upcoming heating and cooling needs.

These guys are AWESOME. Seriously…read more They are clueful. They arrive on time. They don't make you wait a week for an appointment. They are honest. They don't feel scammy at all. They do a great job. They don't talk to you like you're a moron. They're cool. What more do you need? These guys were dispatched by my home warranty company to replace my water heater, and they got it done the next day. They worked with the home warranty company to get it all paid for (rock!!), and they even answered some homeowner questions I had while they were here. I wound up hiring them the next week to clean out my air ducts -- totally worth it. Dependable, trustworthy, good non-creepy guys. I totally felt comfortable with them wandering around my house. Hire them!

Scheduled an appointment, took time off, waited for 3 hours in 100 degree heat, past the scheduled…read morearrival time. Exchanged texts and phone calls - informed they would would contact when they arrived. I was on site, back of the house, they didn't call, or text, just knocked once and left, no voicemail, no note. When I reached out to find what happened, they admitted they were hours late, and didn't leave VM, or text - but weren't concerned, nor made any effort to rectify it. I said I was frustrated that I spent my day, and they didn't honor the appointment, they said to find someone else, they weren't interested. Also - they list with Space-Pak as factory / registered service, but that they DO NOT service any existing installs, would only install new complete systems. If you are looking for consistency, follow through or service, I'd suggest elsewhere.

I am so glad I hired Air Done Right, an HONEST, expert, small, local, family-owned business to come…read moreand look at my Weil-McLain boiler system when it shut down. Another company had barely spent 10 minutes and tried to tell me I needed to replace the entire system and the tank for $25,000! Air Done Right took the time to carefully and expertly diagnose the situation and explain the problem to me. The system needed servicing and a few parts. They communicated throroughly and professionally with me throughout, and had me up and running for well under $2,000. It's so hard to know who to trust or what to believe, but this is the company I'll go to for HVAC in the future, as the trust and decency are there, and that is huge. They also really know what they're doing, as evidenced by the fact that they could talk to me about the quality and facets of the system installation which was done years before, as well as the many other aspects of their diagnostics with the problem at hand. I could not be happier, and they saved me over $20,000.

i will not use this company. the plumber had access to my home while I was out. he did get the…read morejob done. however, he did not clean up behind himself. 1 he tracked dirt on my new carpets. 2 both of my newly renovated bathed had drain residue on the freshly painted white walls. 3 he left a puddle of water on my new basement floor. 4. whatever came up out the pipes was still visible in the sink bowl. i just feel you do a job to completion and that includes cleanup. when asked about the mess created, the owner said he would give me a 30 warrant. a warranty of your work should be standard. that warranty aint gonna clean the mess u made. NEVER AGAIN

Called guarantee and spoke to Debbie, very friendly and accommodating, we received a quote within…read morea few hours and then had Jim and little Jimmy came out within 2 days to fix our plumbing issues. They were knowledgeable, friendly and fixed everything to perfection, also left the areas as clean as they found it, needless to say we are impressed and will definitely use their services again. Thank you

Wow. Waterworks. Where to begin. My family and I moved here from Washington State in 2019. We…read morehave a 100 year old house, and right before COVID my sewer pipes had issues and there was raw sewage filling my basement. I called my home warranty, Cinch, and they attached me to Waterworks. Bobby came out, assessed the damage, and they got to work. Then the guy running the operation, Joe, came on the scene. My basement freezer was unplugged, ruining a few hundred bucks worth of meat. I went out one day, smiled, asked if I could get them anything-usually that means something to drink, water. Joe said "Yeah, how 'bout some Hoagies?" I thought it was a joke, but he was dead serious. Now if I say no, I'm the jerk. So lunch cost me 200 bucks. The day they were digging the trench to replace the pipe it was pouring. But they dug it anyway, destroying my whole yard. Joe said, don't worry, lay some sod down-it'll be cheap. They gave me options for run off to go to the curb-the dollar signs were already out of control. I ask what's the cheapest, and he tells me to run it out the side for it to just go down to the street. At this point, being new to all this, that sounded fine. It wasn't-it flooded my neighbor's driveway every day. I call, Joe tells me to just bypass it so water goes out with the sewage. What I didn't know was that it was illegal. To top it all off, the cleanout was put, sticking up, in the middle of my dirt yard-not close to the house, where it should have gone. He said not to worry, they'd cut it back in the spring and I could put a pond over it or bushes or something. Then it came time to get Cinch to pay me three of the TEN THOUSAND it cost me for the job. I had to nag and nag and nag before he said he was on the phone with them for hours, but he had made sure to get me the best price. The check, he said, would come to him and I could come pick it up there, but he'd have to charge me for billable hours. I call Cinch, they said they cut the check immediately and it would come to my house in a few days. I called good 'ole Joe and called him on it. He said he thought I'd just want to tip him for such a bang up job they did, A few years roll by-I had the pipe cut back, ate the rest of the costs or did things myself. Years go by. 2023. I had to call about a different issue, and I was sent to Waterworks again. I lost it. I talked to the new manager/owner, can't remember her name.. Said Joe was out, she was horrified, wanted to make it right, and maybe I'd want to give them a good review when all was said and done. Here's what 'right' looked like: They did everything they were supposed to, but they would run a new pipe to the street. They would do it for a discounted grand. Again, lost it-I shouldn't have to pay a dime. I had a friend, a contractor, come over and look after I told him about it. The pipe from basement to street is already there. There were leaves covering it. Now I want to sell the house, and I still have to deal with this. Yeah, they sure made everything right. If I could go negative, I would.

Please do not use these people. They are associated with a home warranty service and have a scam…read moregoing where they charge you $500 to "remove the toilet" to snake a drain and the warranty company pays $200 of it after they just told you it was clearly a broken pike and they'd fix it for $10,000. Then they tell you to fix it you'd have to sign a waiver for when they "open the pipe sewage will come out and we will leave it there. Because it's your sewage. And we don't want to get sued for your sewage". I've literally never met a plumber who makes you sign a waiver that they don't clean what happens when you open a pipe. Clearly this is a scam they have going. Please don't use these people. Much more honest plumbers out there. Gentleman who visited were kind. No issues with them. But their business is legit a grifter service. Also days later the supervisor called and she continued to gaslight me that no one would clean up what they found when they fixed the broken pipe. I asked her why they told the company it was a clog and wanted to charge for taking the toilet off if they knew it was a broken pipe and she got super rude and told me again no one would fix it. Well, my plumber did and they did not make me sign a waiver or leave sewage in my basement. Avoid this business people. Absolutely unacceptable business practices. 0 stars if I could.