I had a great experience working with Jordan St John while searching for my apartment. She was responsive, knowledgeable about the market, and made the entire process feel smooth and stress-free. Jordan took the time to understand what I was looking for and quickly found options that fit my needs. I'd definitely recommend working with her if you're looking for a reliable and professional broker. read more

I would like to give a big shout out and 5 star review to my leasing agent, Max Tseytelman. Max has been exceptional throughout my rental process. He has never missed a text or email and has been a constant support from day one. His confidence in Manhattan Realty Group's ability to manage helped ease my high level of new tenet apprehension. I would also like to say a special thank you to the super, Lulush who has welcomed me unconditionally to this building and has been extremely helpful with a few of the quick fixes I asked for upon my arrival. Christopher, the property manager has been helpful in coordinating my move in process and taking care of last minute requests. Moving isn't the most pleasant experience one can have but to be working together with dedicated and responsible people it has made the transition that much easier. Thank you all very much and cheers to new beginnings. Sincerely, Happy new tenet. read more

Luck of the draw depending on which broker you are assigned. I would recommend steering clear of Jordan. We planned a day-long trip to the city to view apartments with Jordan and after communicating for nearly 2 months, we were only shown 2 apartments. His service was extremely unprofessional. We were taken to an apartment complex that Jordan failed to schedule a tour, and therefore were not allowed past the lobby. Jordan was not attentive to our criteria for viewing apartments and followed his pre-scheduled agenda for the day, despite any preferences. Our criteria was very simple for our apartment, we only asked to view apartments south of 30th street. Our day consisted of viewing 2 apartments (one on 60th and one on 34th). I would recommend saving your time (and money if you are planning a trip to the city) if you are assigned Jordan. read more

Realtors from this team respond quickly. Unfortunately, their listings do not match the address that the apartment photos suggest they're in, and the day before the apartment showing, your contact from Manhattan Realty Group will let you know that "they've just received an application on the apartment you wanted to see, but we have a sister building that is only a little over your budget, but worth seeing." This has happened twice with two different realtors from this organization, one with an apartment in the Upper West Side and another in the Upper East Side. We have a budget that we need to stay strict with (as a lot of people do during pandemic), and these tactics are very off-putting. If you're reviewing listings on StreetEasy for Manhattan Realty Group, scroll down and click on the link for the building itself to make sure that the apartment matches the building the listing says it's in. It will save you a lot of time. read more

There's no way I could recommend MHR to anyone after my terrible experience with Jordan Charles. My roommates and I reached out to Jordan months prior to touring apartments in Manhattan. We only gave him 2 items for our criteria: 1) net effective rent no more than 7k 2) south of 30th street. We then traveled across multiple states to view apartments with him. He only showed us 2 apartments. Neither of which met our criteria. Actually, he attempted to show as a 3rd apartment (2 bedroom for myself and 3 other roommates), but due to his lack of planning we were unable to even view the unit. Funny enough, we were able to set up 3 apartment viewings ourselves THAT DAY through street easy, without Jordan. It's hard for me to fathom how unprofessional and non value add Jordan was. I'm pretty sure anyone who knows how to use the internet and is no lower than 4 standard deviations below the IQ bell curve could do a better job. Save your time and money and avoid MHR, and Jordan specifically at all costs. read more

Advertise appartement at low prices but it is always in contrat pending They always send you to on other Bldg Not recommended The add is still on read more

We had the pleasure of working with Elizabeth at Manhattan Realty Group and she was fantastic. She showed us apartments within our budget and considered all factors we had discussed. Brokers I have worked with in the past have been pushy and have pressured me to increase my budget or have wasted time showing me apartments well above the given budget, Elizabeth didn't do this at all. In fact we gave her a range and she pushed for great apartments on the lower end of that range! She was factual and realistic about timing and next steps and answered my many, MANY, text messages on a Saturday evening without even a hint of annoyance or stress. I will definitely work with Elizabeth again the next time I need an apartment. Elizabeth thank you for all of your help! read more

Jamie Fields is the absolute best, she's very Attentive and Proffesional. She keeps the line of communication open and stay on top of everything. Need a Realtor who's dedicated, courtesy and knowledgeable asl for Jamie she goes above and beyond. read more

It was so great working with Max to find our new home. He is incredibly plugged in and helped us find exactly what we were looking for at the price we wanted. What I appreciated most about Max was how he always answered my millions of annoying questions with a smile! 10/10, would definitely work with Max again! read more

Once again Emi Pham comes through! The son of a close friend just graduated from college and was looking for an apartment in Manhattan to share with a roommate. I introduced him to Emi and within the week she found them a great 2BR starter apartment close to the subway with a supermarket just a block away. Emi listens to your needs, makes your time together worthwhile, delivers on her promises and does it all with a fantastically sunny disposition. read more

Do not use this realty group. Fahd showed us an apartment on behalf of Ronald. At first, we thought it was the perfect apartment. However, as we sat with the lease in front of the management company, we found out that Fahd completely lied to us about the apartment. Either he was misinformed or purposely misled us so we would sign the lease. Because of this, we are paying hundreds more and feel uncomfortable in our apartment because of situations that he told us would be accommodated for. Both Fahd and Ronald were not upfront, and we feel that they purposely took advantage of us. read more

Had worked with them previously and found us an apartment. Agent reached back out once our lease was up to help us find a new place. We responded and we got a response multiple days later asking us what we were looking for. We replied and never heard back (even after following up again). We reached out to another of their agents about one of their listings and also never heard back. Poor communication-- if they didn't have anything available that is fine but should have the decency to respond. We ended up working with RealNY instead and had a much better (and responsive) experience! read more

Jason Polanco was a pleasure to work with! He helped me find the perfect studio apartment on the Upper East Side. He was extremely responsive, professional, and thorough. I would absolutely recommend working with him! read more

I'd give 0 stars if I could. I've had the displeasure of dealing with Jason Polanco - never have I had a real estate professional talk down to me, lack professionalism, dictate to me what is and isn't "a lot of money", and give me an ultimatum to tell him if I don't want the apartment because there are so many others in line. If you want your realty group to stand out or even leave a good impression on one person, re-educate your staff on what it means to talk to a human being and understand the behavior of customer service. I can't give a more honest review than this. read more

I worked with Andre Bourne to find an apartment on the Upper West Side. He was the perfect realtor for me. Knowledgeable, organized, easy-going, and used good judgment in showing apartments that I was likely to be interested in. I knew what area I wanted to live in, and had a good handle on my budget which helps. When I arranged to meet Andre - the day after I contacted him - he asked if I was interested in looking at other apartments in the area, to which I agreed. Two hours and 5 apartments after I met Andre, I decided on an apartment and within 24 hrs I submitted my application which was accepted. Andre was straightforward about apartments' pros and cons, had a good rapport with the doormen and management people, encouraged me to apply promptly to the apartment I really wanted, and has followed up since then. Ask for Andre Bourne. read more

Reetesh Sood is a great realtor! He was very accommodating. He was also really attentive to detail - always asking what I liked/disliked about an apartment. Reetesh made sure to remain in contact throughout the process, making what could be a nightmare apartment hunt in Manhattan more tolerable. Greatly appreciated and would highly recommend. read more

Bait and switch artists. We won't publicly shame the broker unless requested by MRG. Don't waste your time with scammers.

Jamie Fields is the only type of broker that I ever want to work with. She knows what's up, gets results, and will go to crazy extents--at personal inconvenience--to make sure that you get the apartment that you want. Jamie spent the morning driving from borough to borough to make sure that my lease was delivered to the management company in time for my move-in date. She spent the previous two days pressuring the owner and management company to make sure that we had what we needed. That sort of follow-through is insane. She is responsive and diligent in the extreme. I cannot say enough about the work she did. We definitely wouldn't be moving in on our preferred date without her, and I don't even know if we would have an apartment. You'll be in the best hands with Jamie. read more

I never use real estate Brokers but I had such a great experience working with Erez that I had to write my first Yelp review about it! Erez sincerely listened to our needs and suggested precisely the type of rental apts we were looking for. He was honest and flexible with us throughout, communicating every detail we would have overlooked on our own. He was always on time and very quick to respond to texts, emails and phone calls. His colleagues also seemed very professional. I wouldn't use another Broker. read more

Joshua Rodriguez is hands down THE BEST broker in the city. Here is the reason why: 1. He is on your side, fighting together with you to get that dream apartment with the best price. This is important and it actually makes a difference. I negotiated with landlord for a lower rent, Joshua helped me out finding ways to cut the price lower. 2. He listens carefully to the client, carefully select all the apartments meet the requirements, and knows how to plan the route smartly. After telling him the features I want and my budget, Joshua searched for all the availables, eventually found 10, called to book appointments and planned our route well so we don't need to waste time and energy to go back and forth. 3. He is a very patient and easy going person. I was tired of speaking to snobbish brokers in the city, or those who promised to call back but never did. Finally I met Joshua, he is genuinely a very kind and patient person. While I was being indecisive, he patiently waited and offer honest and helpful suggestions. 4. He respond quickly to msg, emails and phone calls. Efficiency is the key! After a week's hard work together, I finally nailed down my dream apartment. Would never get it without Joshua's help!! read more

Zary is THE BEST broker. This was my first experience with apartment hunting in the city and Zary made the process a breeze. I think we felt instantly at ease with her, and none of the listings she showed us disappointed. She knew exactly what we wanted and I really felt like she was the most informed broker we dealt with. She was also the most accessible and reliable-- answering calls, texts, and emails right away. Even through some issues with our application process, Zary was great at thinking on her feet and jumped through hoops to make sure we got the apartment we wanted. Her and the whole team at Manhattan Realty work well together to get the job done. I could not have had a better experience and would highly recommend her to anyone. read more

Joshua Rodriguez at MRG is everything a real estate agent in NYC should be. Attentive, communicative, and honest! After a horrifying experience with Citi Habitats left us in a bind, we contacted Joshua to help us find an apartment in less than a week. He listened carefully to what we were looking for and didn't waste our time showing us anything that wouldn't work. My family and I took a while discussing the different options Joshua showed us, and he was incredibly patient with us while we debated. We will definitely contact Joshua the next time we need an apartment in NYC! read more

We had the best experience working with Jason Polanco!! Just rented an apartment in Hell's Kitchen with Jason's help and it was honestly one of the best and easiest rental experiences I've had. Having lived in the city for 6 years I've had my fair share of bad to terrible rental experiences in the past and was quite apprehensive about my new move. Fortunately my fiancé and I found Jason on street easy and contacted him about a listing we saw online. He was extremely helpful, friendly and straightforward about our options from the very beginning. He went above and beyond to help find the best apartment for us (on a very short notice) which was within our budget and was never pushy. From negotiating with the building management to get us the best rent possible and to helping us with getting our application/documents in order, he was so very helpful every step of the way. He is a real pleasure to work with, very easy to reach, extremely professional and informative. We couldn't be happier with our whole experience and can't recommend him highly enough. read more

Jamie Fields truly made finding our dream apartment in NYC an incredibly positive and effortless experience. She went out of her way to communicate with us and advocate for us every step of the way. I have never felt so comfortable trusting someone during this transition and am so grateful for her! read more

When it was time to search for an apartment, I reached out to Emily P. to help me find a place. I gave her my requirement and she listened to everything I told her I needed. Upon beginning my first tour with Emily, she told me she thought I would like the first apartment she showed me the best. After going around to 8 other apartments on two tours we found ourselves back at the very first one. She knows the market and knows how to save you time by putting the best properties in front of you. I won't use any other agent when renting again. read more

David Elliott is a great agent. He is ultra responsive and really does his homework before taking clients to an actual viewing. Highly recommended! read more

Ask/ search for Jason Polanco such a smart broker to work with. Pretty much straight forward and will get you your dream home in one day just like me. Besides his professional skills, he can also be a good friend :) He will narrow your hosuing selection to the available inventory that right fits you. Saves you a lot of time and help you decide quicker! In general the company is such a great place to work with as you can see the reviews! Good luck!!! read more

Jason was great to work with. A real professional, extremely thorough, who handled all of our questions and needs immediately. He was always available to us and always ready to assist when needed. This is a good team, and I would trust them again in the future. read more

Finding an apartment in NYC had been such a nightmare until my roommate and I got a referral from one of our friends who worked with Anh "Emily" before. We decided to contact Emily. Even from the phone, you can tell Emily is not a typical pushy New York broker. She listened, took down notes of what we were looking for, and spent the next 2 days showing us apartments that meet our requirements. Emily's very patient, transparent, informative, and simply just a fun cheery person to have a conversation with! She showed us around the West Village, Murray Hill, and got us cab rides when we had limited time to view. She won't charge you any broker fee if the building is paying her. Emily genuinely cares about her clients and goes out of her way. I look forward to working with Emily again in the future when I get my own place! read more

I had the pleasure of working with Jamie Fields, and thankfully so, I found my new apartment within one day! She made the process of finding a new apartment to lease and I couldn't have done it without her help. With her expertise, I was able to find the apartment that was suited perfectly for me. Thank you Jamie Fields, I highly recommend her! read more

I randomly found agent Drew Adams on Naked Apartments and he immediately reached out to me. He took every bit of criteria that my husband and I were looking for and provided us with realistic options for a new place to live. Tons of real estate places and brokers waste your time - Drew had us meet him directly at apartments and all were strong contenders! I would highly recommend MRG, but more so Drew Adams. He's also really normal and wants to make sure you're happy! Hard to find an honest broker like him in NYC. read more

I had just gotten a job in Manhattan after 33 years in the real world and having someone as knowledgeable and energetic as Andre made what could have been a traumatic and painful experience into an enjoyable(ish) experience (the man can only do so much). Was very quick to respond to my texts and emails and actually showed me only properties that fit the description and price range of what I was looking for. Would absolutely recommend to anyone looking for a place in Manhattan. read more

This was honestly the BEST experience I've ever had dealing with a realtor in NYC. Isaac Arakanchi is the guy to go to for apartments. Not only were his pictures real but he was super upfront and honest about everything. I feel like I've been toyed around by so many brokers in the city so Isaac was a really refreshing experience. Isaac pulled for us and worked with us to get us the price we wanted. Not only was he extremely understanding about everything, but he wasn't pushy at all, just very supportive. I honestly do not have enough good things to say about my experience- he made finding an NYC apartment... can I say it?... Enjoyable! Thank you SO SO much Isaac. I will definitely be passing this recommendation along! read more

I was apartment hunting over the course of 3 weeks and with 5 different brokerage firms. The one that came through time and time again was Manhattan Realty Group, and the broker of choice at this firm is Jason Polanco. He was available to show me around on my schedule and was available through text and email night and day on any questions or concerns I had. After weeks of looking around NYC through 20+ apartments, Jason showed the same enthusiasm as he did when we first met and viewed our first apartment together. He then began to work tirelessly to get the rent lowered. Absolutely phenomenal experience and I will be using them again next year! read more

Found an apartment on naked apartments that looked nice and I had several agents reach out to me about showing it but Alma from MRG gave me a great vibe from the start. She was upfront and honest about everything and she worked for every penny of her very reasonable broker's fee. She also had many amazingly spacious and affordable places to show me. Next time I look for a new apartment in the city I will go straight to Alma and not even bother searching through a million real estate websites!! read more

Working with Jamie Fields was a real pleasure. She's always on your side and solve the problem when you have it. I ran into a situation that I need the key from my next apartment one day earlier than expected very last minute. Jamie was not and got the problem solved! Would recommend her to anyone who is looking for a apartment!!! read more

Nash at MRG was a life saver for us. We are relocating from the west coast and were very lost when it came to navigating the rental market in Manhattan. I spoke to Nash in the morning on the phone and within 3 hours he had scheduled 5 apartments for us to see, all exactly what we were looking for and all within or well below our budget. Not only did he continue to try to find more and more places for us during our tours (I swear he knows all the best buildings in Manhattan), but he also helped us get great deals on the rent. We were even able to see places that weren't listed anywhere else online. He had relationships with the leasing offices, and never made us feel pressured in any way. I will recommend Nash to anyone I know moving to or within Manhattan! We could not have done it without him. read more

Jamie was my broker, but Drew was the one that first met up with me and showed me a handful of really nice studio apartments. Both of them were more than friendly and incredibly professional throughout the process. I was a bit discouraged when my application wasn't accepted for my first choice of an apartment, since I was already on route home to a different city, which is quite a distance away. Although, Jamie didn't give up; she found me this great studio in UES. I was pretty bummed that I didn't get to see it during my visit, so Jamie visited the apartment and facetimed me and took several videos to show me the surrounding neighborhood, the lobby of the building, and the inside of the apartment. The application process went really smooth for this apartment. I'm really happy with my new apartment. Thanks so much to Jamie, Drew, and Eli. read more

Jamie Fields with Manhattan Realty Group is an unbelievable broker and person. She was trusting, professional, and transparent throughout the entire process with my roomate and I, who both moved from out of state. After meeting with another broker who would not listen and was showing us things out of our price range and in undesirable locations-- Jamie was able to work with our price range and find us something we are unbelievably happy with. I would recommend Jamie to any person looking for a place to live in New York City. The Manhattan Realty Group team is a well oiled machine, and Jamie is a perfect representation of their professional and kind nature. I am elated with the results of my experience. The fast paced nature of this market can be stressful, but Jamie kept things wrapped tight and was able to help us in our time of need. read more

Francisco was an INCREDIBLE broker. I'd never done apartment hunting before, so I came into the process pretty uneducated - and as a result, likely easy to take advantage of. But throughout the process, Francisco made it very clear that if I told him everything we were looking for and our price range, he'd show me spaces perfect for our criterion. He set up several viewings, and as we viewed, he developed a stronger idea of exactly what we were looking for. Sure enough, the place he had been saying he thought would be perfect for us ended up being, well, perfect for us! He sat with us through the meeting with the property management, and even helped us get a cheaper deal so that we could afford the building's fitness center. Overall, fantastic experience. Really suggest working with this group. read more