Tuval Mor was amazing to work with. He truly advocated for me, kept me informed every step of the way, and helped me position my application so I could secure the apartment I really wanted. He was communicative, honest, and genuinely supportive throughout the entire process. I'd highly recommend him to anyone looking in NYC. read more

Danielle Lenois and Alexandra Beech of Corcoran are two of the most unprofessional people I've ever had the displeasure of working with in my life. If either one is listed as the agent for an apartment listing, you would be wise to look somewhere else. They are rude, entitled, promise they'll have paperwork in your hands "tomorrow" and then ignore you for weeks, they will lie about lease terms to get you into a signing and then change the goalposts when the lease is at the signing stage. We eventually had to block their phone numbers because the lies and lack of professionalism were too frustrating to deal with. I have lived in Manhattan for 10+ years and in multiple apartments. I've never had such a problem with anyone in New York, real estate or otherwise, then I have with these two sorry excuses for agents. They should be ashamed and embarrassed to be two grown adults acting like children. I would not recommend using Corcoran agents to rent, sell, or buy. read more

Classic bait and switch. If you read other reviews, it's how they operate as a business. I was new in town and fell for it. They pressed on me to urgently send money by wire and got a bunch of sensitive information. While I was in the process of signing the lease which took several days and calls on my short trip to NYC, they said the apartment is no longer available. Couple of shady things to keep an eye out for while dealing with them: 1. Do not deal with them unless the exact apartment is posted on streeteasy etc. Even filing a complaint with streeteasy didn't do anything. 2. Do not wire them money urgently especially if the lease has not been signed. You may have applied at their website. It does not mean a thing. 3. Verbal assurances cost them nothing. Lease or keep looking. I am glad I did. 4. They want you to sign the lease before the landlord does. This is a first. 5. Some dumb excuse for delays in preparing the lease. Mine was they misspelled my name and had trouble fixing it, their daily job. The revision was of bad resolution. read more

Worked with Melanie Estrada at the Corcoran Sunshine Marketing Group and found her to be very inaccurate in what she said. Double check everything and don't take her word for anything if you have the misfortune of working with her. This is who I had to work with and was unhappy with the services of: Melanie Estrada Sales Director Licensed Real Estate Salesperson One United Nations Park Melanie@oneunpark.com 695 First Avenue New York, NY 10016 212.685.7200 Oneunpark.com Exclusive Marketing and Sales Agent: Corcoran Sunshine Marketing Group. read more

I have reached out multiple times after signing a lease through this company and over a week with no response. Very poor customer service.

Apartment hunting is always frustrating. But it gets so much easier when you deal with a good agent! Thank to Tuval Mor we found a new home. He showed us apartment the same day, and was very professional and knowledgeable. He made all this process with applying sooo easy. And any time we had a question He had an immediate answer. I appreciate amazing job read more

When we decided to look for an apartment in Manhattan during the most competitive time of year, we knew we needed help. Christine Layer was an absolute dream!! We genuinely could not have done it without her. Her extensive knowledge of the industry, patience, dependability and kindness was beyond appreciated. Christine was everything we were looking for and more, from our first consultation to the day we signed she was a phone call away. This was our first time renting in Manhattan so I had a ton of questions that were answered in immense detail. She eased all concerns and made this rigorous process so much easier. Without Christine Layer I would not have found my dream apartment! read more

I strongly advise anyone reading this not to work with Corcoran whether you are selling or buying/renting. I have never come across such a horrible and unprofessional company. This review is about SOPHIA LI and JUNE CHIN. We had a deal in place and they screwed us over and went back on their word. We were sent an email letting us know that our offer was accepted. We signed papers and sent it back. Over the next 3 weeks I communicated over text with Sophia about little things like blinds, she mentioned the dishwasher needed to be replaced and I had asked about moving in a few weeks later due to being away. We had informed our current landlords we would be vacating July 1st instead of September 1st. Today I find out that they decided to rent it to someone else without any notice. I was then put on the phone with June Chin who might be the most obnoxious person I've ever spoken to. I honestly don't know how she is an actual broker. It felt like I was talking to a wall and then she hung up on me! We are only as good as our word and for these people (who represent Corcoran) their word means NOTHING. They screwed us over and now we have less than 2 months to find a place to live. There are so many better brokers in NYC and elsewhere to use. I implore anyone reading this not to use them. *EDIT* THESE AGENTS WORK AT CORCORN IN MANHATTAN. MAYBE A DIFFERENT LOCATION BUT SAME COMPANY read more

Your service is horrible. Wasted $50 on my app for your broker Edgar Alcantara to waste my time. Horrible ! I kept contacting and nothing. Complete waste. Contacted his supervisor Magdalena Ferenc and she never responded. The guy literally took my money made it seem like he was going to help me out with the apartment , then when I needed an update with my app he kept telling me to wait. Then weeks went by then he would still say wait. And nothing. Even until this day he never communicated back to say if the app was processed. He took my money like a con artist. Citi Habitats scammers. I want my money back ! P. S. For anyone reading this, check out the screen shot of my conversation with him. He was purposely ignoring me. read more

Corcoran - I kept contacting and nothing. Complete waste. Contacted his supervisor Magdalena Ferenc and she never responded. Horrible !! - Real Estate Agents Near Me - New York, New York

If you're looking for a tenants agent to find a place for you while you sit back and relax, reach out to Ayana Cain. Her communication is beyond amazing. I've never worked with anyone who is as on top of everything as she is. She is even available way past business hours, and answers calls & texts immediately at ANY time, day & night. She is also continuing her education while still getting everything done as fast as possible which is extremely admirable. Her hustle & knowledge of the real estate industry is unmatched, you're not getting scammed by any landlords with her. I couldn't have gotten this done without her, especially on such short notice. A week ago I thought I was going to be homeless, tomorrow I'm moving across the country. I feel blessed to have found her at the perfect time. She is truly great at what she does & she is worth every penny (& more) of the 15% Corcoran fee. I hope to work with her again on my next move. Best tenants agent I could've ever asked for. Edit: I've seen some reviews about other agents pressing for urgent payments for applications, etc... in my experience with Ayana, I didn't have to pay a dime until after I (and the landlord) signed my lease. read more

I worked with Christine who was absolutely wonderful. She was kind and supportive as well as savvy walking me through the process every step along the way. She is impressively resourceful and extremely dependable - there, day and night!- answering my questions. Christine is a very special, dedicated realtor making the process so much easier. I send my highest recommendation to work with her. read more

We had a *great* experience working with Greg Hudson. Highly recommend. We met Greg by chance after requesting a tour of an apartment he was showing (found on Streeteasy). I've had plenty of experience with StreetEasy showings in the past - usually you show up, the leasing agent opens a door, tells you the price and how much you'll owe them for their "opened a front door" broker fee, then you leave. Greg was the opposite. He took us through each apartment and pointed out tons of details (both good *and* bad things), talked us through options w/r/t fees, move-in dates, rent negotiation, etc. He had good relationships with the landlords at each building and was able to talk to us about their preferences, the vibe of the building, everything we could've wanted. He also worked hard to: 1) negotiate a great deal 2) give us several options 3) get everything taken care of quickly to secure our spot 4) make sure we knew exactly what we were agreeing to in every part of the lease *Plus* he followed up with us later to see how everything was going and connect us with our new neighbors (who he already knew). My point is: Greg is really an awesome guy and you'd be lucky to have him help find your next place. read more

Honestly should make this one star... I contacted Teri Cavanaugh for help renting an apartment and she connected my with her agent, Alex Inskeep. He was very kind and informative at first, speaking with me on the phone about my needs, budget, and all that. Then he said he would start looking and give me some options. A few days later, I checked in, and he said he was still looking, and then...nothing. It's been 10 days since I sent the last email, and he never reached out with options or questions. Even if he couldn't find anything that fit my needs, I would've appreciated an email telling me that. As you are the broker, I shouldn't have to be the one emailing YOU to get you to do your job. read more

Tuval has been working really hard assisting me throughout the whole application process for a co-op apartment. He has always been really responsive and friendly which I really appreciate! It was a long process but I finally got approved by the board, thanks to his help! read more

My boyfriend and I worked with Ayana to find a unit on the Upper West Side and have nothing but positive things to say. Ayana was incredibly professional, knowledgeable, and make the rental process so much easier for us moving in from out of state. Ayana really went to bat for us and pulled out all of the stops to get us the unit we wanted- a broker like Ayana was really the way to go. Couldn't recommend working with her more! read more

One of the most UNPROFESSIONAL agents I've encountered Aurel Savin - he hosted an open house today. I arrived on time and found a note on the door that instructed interested people to text the cell number. The agent Aurel answered saying to give him a few minutes. So I waited, outside the building in the 30 degrees weather, not even the lobby. 10 minutes went by and I texted again and Aurel said he was with clients, to give him time. I waited outside for 20 minutes just to see an OPEN HOUSE, doesn't he understand the word OPEN?? Total waste of time. read more

Tuval Mor, our agent, is the man. I'd used him before to get a rental apartment for my son with a ridiculously short deadline and he delivered, mission accomplished. We then asked him to show us apartments for purchase on the UWS and when we found one we loved, which already had another offer and contract out, he pushed forward our offer anyway without taking no for an answer, navigating what was a very tricky situation indeed but ultimately getting us what we wanted. He is the closer! Thanks, Tuval, and good luck with getting your new pup. read more

I rented the apartment from hell through a broker/realtor represented by CH. her name is Kimberly Brutus. Being new to NYC real estate didn't work in my favor. I was charged 6 months rent up front + a security deposit and was notified 6 days before my lease began. I was 5 months pregnant at the time in the heart of winter so I jumped on this option to manage my stress + I really liked the space. I moved into the space 3 days before the lease began (I was charged a prorated fee). Once I settled into the space I immediately noticed issues with the heating system and hot water. I contacted Kimberly to remedy this as I just dropped nearly $15k for this space, the bare minimum amenity is heat right? Wrong. Kimberly contacted the landlord who informed me that I'm 'complaining too much' and shared that a repairman wouldn't be available to check out my heater until the new year (it was 12/27). I told him it was unacceptable and I needed heat ASAP. Long story short I was admitted to the hospital for having low iron and difficulties with my pregnancy. With each issue I found in the apartment I was constantly being gaslit to believe I was making stuff up or that I was 'complaining' too much. The landlord refused to let us have a mailbox, he wanted to sort through the mail and leave it in an open hallway, our windows weren't installed correctly causing a draft in the apartment, the water pressure in the bathroom was WACK. I called 311 and once Kimberly found out she defended the landlord and asked if we'd be willing to move out by the end of the week. I told her that wasn't an option due to the time of the month and the strain on my body to look for a new space. It's clear that CH is just there to take your money and run. Be weary. read more

Corcoran - One of many emails from the landlord - Real Estate Agents Near Me - New York, New York

My agent Ronen Agadi was super helpful. From the moment we inquired about the apartment he was super fast to respond, set up a viewing, and get the process started. He helped up tremendously getting our lease signed with the issue of us being out of state. Highly recommend! read more

Tuval Mor with Corcoran is a very productive agent. He was friendly, communicated well, and quick to read the current market and rent my apartment. I will use Corcoran and Tuval in the future for all my real estate needs. read more

Aaron Chesky is excellent! I recently moved to New York and was in dire need of a place, I had worked with another company before and was not satisfied. (I felt pressured, unhappy and uninformed, I felt as if they were just trying to collect a check rather then genuinely help me find a place.) Right when I was ready to give up- I met Aaron. He truly cared about me and understood my situation and did everything in his power to secure me a place. Chesky is a genuine person and really educated me in the ever challenging process of finding a home in NYC. I highly recommend him to ANYONE. Do not hesitate to contact him, as he is not only an excellent agent but someone that truly cares about people. Thank you for everything and more Aaron! read more

I worked with Ronen Agadi back in August to secure my UWS apartment. He made the whole process as easy, quick, and painless as possible! He was able to guide me through the process securing my first apartment. Given my unique situation of not having rental history, I feel like he really fought for me and the things I wanted/needed. The photos of the apartment listed online were of my exact unit. Ronen was upfront about everything and was in clear communication with me the whole time. Even when I had questions/inquiries months after moving in, he was always willing to answer them or would connect me with the proper people to assist me. I would definitely recommend Ronen and Citi Habitats in the future. read more

This review is for Greg Hudson. We needed to relocate across the country and therefore break our current NYC lease. We were dealing with a very big, difficult landlord and our only option to get out was to find another tenant to rent our apartment. We were asked to market the apartment ourselves against other available units in the building marketed by our landlord. Those other units offered free incentives and benefits for new tenants that left us at a huge disadvantage. We knew the task would be incredibly difficult and decided to look for a broker to help. After reading great reviews on Greg, I contacted him and received an immediate response. When I spoke with Greg on the phone, I could tell he was very honest and open. Also, his experience with lease breaks, confidence and promise to do everything he could to rent our apartment reassured me. During the process, Greg went above and beyond! He marketed the apartment on multiple sites, with multiple angles. He helped us stage our furniture and take photos for our listing. He continuously proposed new and creative ideas to attract prospective tenants to our unit and ultimately make a deal. Within 3 days of initially posting our ad, Greg presented a qualified application. He even helped us to negotiate and deal directly with our landlord so minimal effort was required from our end; he knew the right questions to ask and how to deal with our landlord in a productive way. Greg always had our best interest as his clients in mind vs. just making the deal. When the first application from a new tenant fell through after difficult push back from the landlord, we were so worried, but Greg reassured us all would work out. He worked tirelessly over the days following and was available to talk to us and show the apartment whenever needed. We felt like we were his top priority. Greg found us a second application very quickly and we successfully assigned our lease! Within 2.5 weeks of working together, our apartment was rented and we were able to get out of our lease. Greg made what we thought would be impossible, possible and we are so happy to have worked with him. read more

Our lovely agent Emi Yamasaki helped my mom to find an amazing apartment in Manhattan. My mom is elderly and Emi was kind and attentive to her needs. I would recommend Emi to anyone as she is one of the most personable and caring agents in NYC. read more

Citi Habitats chooses slumlords over tenants. If there is one thing that you take away, remember that. Josh Sarnell showed me an apartment in August 2019 at 101 West 127th St after I found the listing on Street Easy. It seemed like a great unit from appearances and Josh assured me it would be ready for move in, that it was a newly renovated building, and that it would meet the requirements that we discussed at length. What I found was the complete opposite. The apartment was nothing more than a sham - imagine an Ikea showroom where nothing works. The unit was advertised as having new HVAC systems - they were not actually installed, so I had to deal with drilling at 10PM on multiple weeknights, with my clothes in garbage bags for over a week because of the dust. The unit also had multiple leaks that it took over one month to repair and only after multiple complaints to the city. The owners couldn't even remove the trash without breaking the law, they were just dumping everything into the public trash can on the corner. Josh and his associate at CH were my only point of contact regarding the condition of the apartment until after I signed the lease and handed over my security deposit. I learned that the owners were existing clients, meaning that Josh should have been aware of the potential issues. After informing Josh of the situation, all he could say was that he was sorry, but did not acknowledge any wrongdoing on his part despite the evidence. In the ensuing weeks, I was called a liar and manipulator and subject to gaslighting despite endless photos, texts and other communications proving my claims. I have never been so disrespected in my life. I also suspect that if my husband was the point of contact he would not have been treated with this kind of dismissive attitude. CH refused to take my side even when it could not have been more obvious that I was right. To top it off, I was informed by CH that my complaints to the city "have not endeared me" to the owners. That is an odd comment to make, since it is my legal right to do that and was the only effective means of getting anyone to pay attention. After 3 months of frustration, stress and anxiety, I contacted Josh's manager, Eric Hamm. Eric provided mealy-mouthed responses saying that he couldn't help me since CH only leases and markets apts. When I told him that was precisely my issue, that CH was misleading in its marketing, he had nothing to say. Now they refuse to help me get my security deposit back or otherwise take any responsibility. Eric says it is out of his hands, but as the owner's agent, CH is completely responsible for how the unit was presented to the public (they wrote the listing!) and collected a fee for these misrepresentations. I am disgusted by this situation. If anyone at CH had a shred of decency, they would take responsibility for leasing a bad apartment. They continue to market units in this building, now at $750 less than the listed rent I was shown, even though it is obvious that the owners are slumlords. read more

This review is for ADAM ASHKENAS . His phone number is 646 470 4739. I emailed him about a apartment for rent in queens , that he is advertising on streeteasy . I emailed him twice , no response 2 days later . I texted him directly on his phone number 3 times , no response 2 days later . I called him 4 times , no one picks up and goes straight to voicemail . The voicemail says do not text him, this number does not receive text messages . Do not leave a voice message , he does not check his messages . So how the hell do you reach him as a customer to set up a time to see the apartment ?? i called the corcoran office where he works . Guess what ?? Both office numbers went straight to voicemail Amazing . What a joke !! This guy ADAM is a real jerk and a egomaniac real estate agent . You are so high and mighty . No one can text you , call you or leave a message . Then why the hell do you even bother posting your phone number and why do you even advertise real estate listings?? Mister too cool to get in touch with it. Its idiots like him that make folks hate real estate agents . What a jerk . Too BUSY TO TALK TO CLIENTS . Go work at starbucks and you do not have to answer the phone at all read more

This review is for Josh Sarnell and Melinda Lombardi-Meyer. We loved working with Josh and Melinda! They were helpful, transparent, and didn't get annoyed with my many questions. :) We were moving to the UWS and we had a hard time making a decision about apartments; while we were debating, they did not use the usual sales tactics (e.g. saying there is another offer, that we were about to lose the apt, etc). They were informative but not pushy! Citi Habitats in general had a well vetted and seamless process - Josh and Melinda facilitated the paperwork and processing, making our lives easy. We also just enjoyed them as people and still get excited to see them around our building! We recommend them wholeheartedly and would welcome working with them again. read more

Update: I've been contacted several times by Citi Habitats to remove this review or amend to remove certain names (while throwing her colleagues under the bus), but my position still stands especially since I have still not received my countersigned forms x2. Sketchy AF and unprofessional to harass me like this after everything they have done. read more

This review is for Tuval Mor. Tuval was prompt to respond to all my questions and concerns, at all hours of the day, via text, phone, and email. He showed me not only the apartments that I originally wanted to see, but some other ones which I ended up liking better. The New York City renting scene is fast-paced and hectic, so you have to be prepared to move fast and grab good opportunities before they disappear. Tuval is on top of his game in this regard, but in doing so he can be plain-spoken and blunt, so be prepared. On the whole I am happy with my experience with Tuval and would recommend him as a broker. read more

My roommate and I decided to go with another agency and let the agent we had spoken with at Citi Habitats know. We said goodbye and good luck, and expected that to be that. Oh, if only. We continued to receive unwanted contact after we had clearly said, "No, we don't want to work with you." Originally the agent only had my number, but he pulled my roommate's number from the half-finished paperwork (as they insisted we give them all of our personal information should we ever want to do a viewing), and proceeded to start calling her. It's been weeks, and we're still getting unwanted contact. So, be warned. Unless you are 100% sure you want to work with Citi Habitats and no one else, don't give them your number. read more

This review is for Helaine Tishberg. Two years ago, Helaine showed us a few apartments in July 2016. We had to find a place fast because we were leaving for vacation four days after the day we viewed apartments. We found a place that day and was finished with paperwork by the time we had to leave. Helaine was kind an gracious throughout the entire process, and I am so glad that she was our realtor as we went through the paperwork and moving in process. Helaine, if you ever see this, I just want you to know that you are so so amazing! read more

Sam Street at Citi Habitats helped me find my perfect apartment. Being from Kansas City, MO, I didn't fully understand the process of finding an apartment in NY. Before arriving, Sam made sure I had every document needed to make the rental process easy. On top of that, he was knowledgeable about the area and honest about where a 26 year old female, like myself, would feel most comfortable. Honestly, he was a godsend. And without him, who knows where I would have ended up. I can't thank him enough for his help. He's the absolute BEST and I would recommend him to any newcomer of this amazing city. read more

I saw Bruno had listings for several places in the area and was taken by the fair prices, so I sent him a message. However, I saw one in the West Village had a fee. I simply asked how much the fee was, and, without any further information about me, Bruno respondly snarkily assuming I could not afford the area and said "Michael, it's most likely too much for you." As someone who was looking in the area, he not only was wrong, but he also lost a prospective client due to his lack of professionalism. Real Estate 101: Don't make assumptions about your clients without further information! Thanks for that. read more

Corcoran - Real Estate Agents Near Me - New York, New York

Brokers are a silly but unavoidable reality of finding an apartment in New York. Never did I think I would be writing a review for a broker let alone the buildings's.This place, specifically Tiga McCloyd, was super nice and professional. (He represented the building and we had our own broker.) Unlike other experiences we have had in the past everything was easy and above board. He even helped us out later on with vet recommendation in the neighborhood and when we locked ourselves out and couldn't get a hold of the super. I would definitely consider using city habitats when we move again or are ready to buy, at least this location. read more

The worst real estate agency! do not trust their brokers, they are all uneducated and they don't know what they're doing! they will lie, get the commission money, and go away! i do not recommend this agency to anyone ! read more

We started trekking the UWS with Greg Hudson 2.5 months ago. Sometimes, we even had our 5 year old son in tow. G (as we refer Greg) was very patient and organize. We saw over 50 apartments from W60 to W97 Streets. Frustration grew since we didn't see any suitable unto for our family. Greg persist. He persist and gave us encouragement that, we would find something great beyond our expectations. Well, ladies and gents... he found one for us. Amazing unit on CPW! He even helped us fill out the application. We recommend that you work with Greg to find your new homes to own it or rent it. He is simply The best agent even during this crazy pandemic situation. We love love love Greg Hudson @corcoran. read more

Emi Yamazaki is a wonderful Real Estate professional. I successfully have worked with her several times. She is knowledgeable, courteous, prompt, timely and very meticulous. I recommend her without any reservations. read more

We had the unfortunate experience of working with Allan Gewurtz. During the process, Allan was, sadly, unresponsive and failed to show up at our lease signing. When we contacted him to remind him that he was a no-show at his own appointment, he sent a replacement, who also did not show. About nine months after we had signed our lease and moved in, Allan sent us a panicked e-mail a little after midnight asking if we could verify that we had paid him and Citi Habitats. (The answer was yes.) Apparently, Allan and Citi Habitats had lost the record of the check, and Allan requested that we immediately contact our bank to see if it was cashed. (It was.) Here's a pro-tip: Never throw out important records and receipts when dealing with a broker. Also, avoid Allan at all costs. Of course, Citi Habitats is aware of Allan's behavior. I sent a message to its president, Gary Malin. In the end, our broker experience was terrible and Allan's post-midnight e-mail was the icing on the cake. I really hope that things improve at this firm. Until they do, I recommend that you go elsewhere. read more

STAY AWAY. They pathetically attempt to brush away bad reviews by commenting that the people mentioned in bad reviews don't even work there. They do. I am a graduate student moving apartments. I stopped into Citi Habitats two days ago to talk about what I was looking for in an apartment - close to NYU, limited budget, and pet friendly. After speaking with John Guerrero about my priorities, I ended up viewing a couple of units on the Upper East Side with someone named Sean. The area is obviously not close to NYU, but I was open to the idea because of the prices. After thinking it over, the next day I texted Sean that I wanted to remain close to campus and that UES was too far. This afternoon he texted me photos of a BEAUTIFUL apartment, texted me "Hey Maria" along with all the details of the unit -- my exact price point, in my exact desired neighborhood, pets are OK, AND it was rent stabilized. It seemed too good to be true! And it was. When I immediately responded with a question, he simply texted back "Oops wrong client." He has not responded to my subsequent texts of me "clarifying" who I am and I have not heard from him since. "Oops wrong client." I know for a fact that he did not "accidentally" text me, Aria, instead of "Maria" about a unit that has the same EXACT criteria that I was looking for in a unit. Really? Let me guess that "Maria's" phone number is just one number different from mine, like her name is too? Let's say it was a true mistake... how do you accidentally send a fitting listing to the wrong client and then do nothing once you notice your mistake? Annoyed, I texted John after, who also has my phone number and has also texted me within the past 48 hours. His response: "Who is this?" As someone who has worked as a leasing agent, it's clear that the apartment doesn't even exist and Sean was just taking a jab at me. Even if we pretend it was a true accident and he really did mean to send that too-good-to-be-true listing to some Maria, the mix-up and lack of response comes off entirely disorganized and impersonal. "Oops wrong client" and then total silence. So either you will be nothing special to them, just another client... Or their target of a practical joke. Pursue apartments with a realty company that takes each and every one their clients seriously. You and I deserve better. read more

Corcoran - Real Estate Agents Near Me - New York, New York

Be careful with Citi Habitats. They barely attempt to hide their true goal, which is not finding the best place for you, but bilking you for the largest broker's fee possible. Most egregious: Our agent, Sofia Corradini, while never unpleasant, offered us an apartment with a fee, when other agencies had already shown us the SAME apartment with NO FEE!!! When I asked her about this, she told me that Citi Habitats has a policy where they must collect a minimum required fee for each rented unit (no less than 12% of a year's rent). Many no-fee apartments will yield the broker one month's rent (roughly 8%) as a fee. So, Citi Habitats was trying to quietly have US make up that difference! But they didn't count on us already having seen that specific apartment before...So we weren't fooled...But needless to say, that was it for us. The trust was broken. We went elsewhere, and found a great no-fee apartment. ***Remember, the agent gets paid, even with a no-fee apartment. It just means that the landlord is paying them. So don't feel like you don't still have a right to good service with a no-fee listing *** Just prior to the experience I wrote about above, we did put through an application for a different apartment with Citi Habitats, and some mind-boggling things happened with that one as well: The receptionist had us fill out the applications by hand, only to be told later by our agent that they must be typed and printed (so our time was wasted., and we had to redo them). The receptionist also told us to make out our application fee payable to Citi Habitats (incorrect), not the building ownership (correct). The check then had to be ripped up (after we had left), and we had to use part of our "good faith" cash deposit to pay the application fee. In addition, we were never given a receipt for the credit check fee. We were turned down for that apartment (with no explanation from Citi Habitats), so I technically have no proof that they even turned in our application. If I had been told to make out the check to the correct party, I would have seen the check clear, and I would have had my proof. So, for all I know, they could have pocketed our $150 credit check fee. I realize that's a long shot, but still...crazier things have happened. All in all, it was a terrible experience. Go with a smaller firm that is hungrier to serve it's clients. read more